Campuestohan Highland Resort

Staff

The place is nice and fun, but the rooms and amenities are not well maintained.

The place is old.

Ambiance is so good especially for children.

This accommodation clearly has no concerns about a bad review. Where to start? Check in was appalling, disinterested staff, surly welcome, no information provided. We had to ask everything. The room was expensive for a dirty, mouldy, disfunctional space. No hot water, no cups or mugs provided, threadbare towels looked 20 years old. Sheets were dirty and old. The bathroom sink was blocked. It smelled badly of mould. It was very noisy, rubbish everywhere. The rides and pools were okay. The place looks tired, several things under repair or construction made it feel like a building site which was an eyesore and unsafe for children. Limited supervision and poorly managed. Despite saying we could bring a 4 year old to the room for no extra charge, they proceeded to charge me 800 pesos per night. The food was awful, expensive and had limited choice. How can anybody make such terrible rice is beyond explanation. Under-cooked eggs, old food, terrible service, chaotically managed. They continually ran out of trays, utensils, water and even soy sauce in the dining area and of course the queues were incredibly lengthy. We had to queue for 30 minutes for breakfast one day. Just unacceptable for 5000 pesos per night. The rides were okay. The pool areas were average. Stay away and go to Sipalay instead.

Great

Awesome artwork around, sad that the zipline had a weight limit of 60kg as that was probably the only adult friendly thing to do. Not very much food options as well, check out was noon and the pizza place barely opened as well as the souvenir shop.

Great place

Nice view and good for children because there is plenty to do for them.

Fun, enjoyable, great place for our kids.

Would be better if log rooms have aircon.

Lovely place and good for relaxing,

Clean, staff were great and checking in was fast

I like the place it’s so wide, beautiful and has a lot of amenities as we enjoyed our stay. However, the room that we rented didn’t have hot water for shower, TV wasn’t working and people smoking everywhere most especially in the Veranda near to our room, it’s not so safe for us. There should be the designated places to smoke.

Didn't like that the sheets, towels and the extra foam mattress were not very clean, it lacked rugs, hand towels, some lights were not working, the stand fan was wobbly and looked like it would break apart, the room was dim. The dining room tables and chairs had ants. There were very limited food choices

The place is very clean the staff very nice and accommodating the service is great

It would be better if the breakfast served was hot and freshly cooked.

There was no wifi, water pressure for shower and sink was a trickle. Staff was mostly unavailable and my biggest complaint was that the lifeguard on duty at the kids wavepool barely raised his head from his phone to look at the kids, it was ridiculous. Besides that the options for the kids were pretty nice.

We ordered double room, but was double booked and got one full bed cottage, bed room for 6-8 persons, bed was hard and much ants in the room. Cipline only can hold persons below 65, so none of us got to try it. No wave due to they only wanted to run it if there was plenty of peoples. The Dinosaur park was nice at night, nothing was going on during day. We cut a 2 day holiday short and only stay 1 day.

Ambience safe clean