Canberry Hotel

The overall stay was disappointing. The reception staff called to remind me about check-out time, which I found unnecessary and disruptive. The hotel did not meet my expectations, and the service could be improved. The rooms, particularly the washroom, are overdue for renovation. The bathroom appeared outdated and not well maintained. Combined with an overall lackluster experience, I don’t feel the hotel offers good value for money.

Great!!!!

The room was way smaller than I thought. I was told I would have a ride to the hotel when i landed at 1030pm However i got a message saying it was canceled. I was extremely upset arriving and trying to get a taxi . The staff was awesome.

The staff were amazingly friendly and helpful, made my stay most enjoyable

The staff here is amazing and very attentive. They are very knowledgeable of the city and do their best to help you. The rooms are clean with no funny smells. Cranberry is overall a great value for the money.

The restaurant had delicious food. the service was fast and friendly

Rooms are small but super clean and comfortable, staff are great.

It' amazing stay.

Close to Ayala Pavilion and 7-11. We stayed during Sinulog. They had a sound system rented and played music from the front porch. VERY festive and contributed to the atmosphere. The wifi was reliable and, of course, the staff was amazing as with most hotels here in the Philippines. If you stay here, I highly recommend a trip to Mactan Island to see 10,000 Roses. It's a fantastic night attraction.

Very nice hotel, conveniently located. Quiet and comfy. I wish they had an option for smaller pillows. I prefer a thin pillow rather than a very large thick one. Overall the room was perfect for our short stay.

The staff are good and friendly

お世話になりました。ありがとうございました

お世話になりました。

ありがとうございました

お世話になりました。いいホテルでした。これからもセブ島行く時にこのホテルに泊まります。

The family room was too small. No space for our 2 big bags. I even paid extra to get a big space as they advertised their family room to be good for 4 people. My husband found cockroaches in there toilet. No internet the whole stay. I called the receptionist a lot of times for help but they just told me to refresh the wifi connection. I gave up calling them again as they just gave me the same answer. I didnt see any initiative from the staff to help. No complimentaries in the room (toothbrush, toothpaste, water..) Can find a better hotel in cebu centrum at a lesser price.

This has been my second time to visit the hotel in 5 years. I stayed here when it was almost brand new. I must say that the condition of the room has gone down. The bed is comfortable but the sofa sleeper are worn out. There's black ants and baby roaches in the room. I had booked a Family room for 3 overnight stays within 2 weeks time. The second one I got on the 4th floor had so much baby roaches in the bathroom that I was so scared to go shower the next morning. I don't like how their bathrooms are set up. The toilet and shower area are almost of the same level that the water starts flowing into the toilet area when you shower. The bathroom doors are showing a lot of water damage in the inside due to that issue. The handheld fixture in the bathroom of my 1st stay wouldn't stay up when you adjust the height. I wished that they could fix up the way their bathrooms are set up, and maintain the facility a lot better because I really liked the service here from all the staff.

The hotel is clean, staff are nice. The room was big enough, bed was big enough. The food was not as good. Internet sucks, unable to connect in the room. Can only connect at the lobby but it is also unreliable. I like the location because it is on a major road where transportation is very easy to get.

central to takeaways and easy to get transport to town centre. that said i did walk it a few times. felt secure and very clean. wifi worked well, air con done its job. on the few meals i did have were well priced and nice to eat. i had a deluxe room but no wardrobe to hang clothes in. only had 5 coat hooks with hangers in the room, which was for 3 people. i had one big concern. i stayed for 15 days and my key card to my room went missing from reception. i was questioned as to whether i had handed it in. i pointed out they could check on the cctv. they never did explain what happened to it even though i asked on a few occasions. overall i would return to this hotel as it offered what i wanted at a fair price.

average hotel 40 minute walk to anywhere staff friendly small room and smaller bathroom room rate is about right for type of hotel