Infinity Tower Suites

Great spot

Comfortable, clean no complaints.

Comfortable hotel in the heart of Makati. Welcoming and helpful staff.

It’s kind of decent, but the cleanliness is not that great, there are small roaches roaming around the room, most likely because it’s an old building?

Good room for price!

Carpet should be replaced. Tv should work.Thats all.

ma

Great stay

The suites are spacious and the staff are accommodating and friendly. Will definitely stay again

This place is an average stay. Rooms are nice and spacious, but there definitely are some updates needed. Showers are old and falling apart. Toilets struggle to flush. Shower head is spraying every which way but straight. Not a bad place, but just needs updates, thats all.

I really liked the location of this property as it was close to where I needed to be. It also has a restaurant which was a plus. However the hotel rooms could use a bit of cleaning. My first room gave me a nasty headache as it smelled musty. My second room the shower room needed to be scrubbed it was gross. And the whole room smelled like Clorox. But I loved the front desk clerks they were very very accommodating and tried to meet my needs at the hotel.

Just average

A pretty poor stay. The room was dreadful. An AC that blew directly into the bed and could not be controlled, a constant green flashing light that lit up the room every half second, an uncomfortable will very limited bedding. WiFi required constant reconnection. Not good if you are there in business. Booked for 6 nights but checked out after the first night. Staff didn’t care.

We asked for an extra bed, most places will give you one for free or for a small charge. This hotel doesn’t do that. It is sad.

Good value

The following are the pointers on why you should avoid this hotel: 1) Upon arriving early, I did requested an early check in if possible however the receptionist mentioned that check in could only be done at 3pm therefore I wandered around the area until 1.30pm to reach back to the hotel. At the hotel I waited at the lobby sofa area as I’m still early but to my surprise is that there were two travellers able to check in with ease. Once the travellers checked in, the receptionist reluctantly told me that they can help me to do the check in. 2) Once they processed the check in, they told me that at my floor level 30. The lift up & down button is spoilt therefore will need to call the receptionist from the hotel room in order to go down which is really a hassle. 3) In the hotel room, I’m shocked to see that there were only 1 bathing towel (even though I booked the room for 2 pax) with no floor mat which is a slip trip fall hazard, not only that all this were not available. The hotel room fridge was not in too & the receptionist confirmed that it’s a false advertisement as shown in the Expedia apps. By the way, the room that I booked was a deluxe room. It was such a bad experience that I checked out on the day (at evening time) that I checked in. To Expedia, do kindly look into this seriously to advertise what is the actual services that the hotel can provide

2 elevators but only one elevator worked but didnt go to 30th floor when called,had to go down to 28th floor to get elevator to lobby..if they knew this was a problem why put visitors on the 30th floor?..asked for compensation of free breakfast but of course they wouldnt buy...BEDBUGS!!!..Im covered in bites...no fridge in room..no coffee/tea/kettle like most hotels around the world..no glasses..had to ask for hand/face towels..only had large bath towels..no ice in the building..airport transfer is 1600 pesos..taxi is less than 1/2 that..AND the sheets got soiled but got charged 1800 pesos for laundry...this hotel does not care about you..find another hotel there are lots in the area.infinity towers can kiss my A**.SCREW YOU!

CBD location makes shopping and dining conveniently accessible.

old and rundown. needs renovation especially elevator.

Liked the location.. Didn't liked some domestic staff attitude.. Improper dealings with customer. Needs proper domestic trainning