Moalboal Tropics

It took 2 nights for them to solve a television issue. They were running around trying to find remotes that match. They did not know how to program their universal remotes. They tried to shrug it off, I had to ask them to go to another room and get a TV that works. Originallyvtheyvasked if I could move. Yeah right lol. But overall staff was friendly, they don't always get a breakfast order right but they will correct when pointing out. It was a nice breakfast. Clean hotel.

The facilities and rooms are run down and require an update. Stay in the room at poolside but the curtain is too thin, so there is light into the room all night. Pillows are uncomfortable.

Big room. Not the best wifi in the room. Liked they had a bar and food at the hotel and they accepted credit card as payment. Would stay here again. No elevator, but they are great to help with the luggage.

The place was very clean! Also staff was amazing! The bed was so comfortable! It was very quiet and lots of parking!

The pool is good here and that’s about it (however it is pretty dirty at times). When we checked in we did not have any basic amenities such as soap or even towels. We had to walk to reception 3 times for towels, and were told “we’ll bring them to the room” but they never came. Our room was not cleaned for the 3 nights we stayed here. The bathroom floods and our toilet stopped working. We have stayed in a lot of hotels in Asia and this was by far the worst (and also one of the more expensive)

I don't know how this place got such a good rating. Don't stay here- brown water coming out of the sink, the worst beds like a prison, can't even sit on the toilet since the seat can't support weight. This would be a horribly rated hostel- do not stay here. Left early and for 1/2 the price stayed at Marco Polo Plaza in Cebu - way better. Jails in America are nicer than this

Close to some restaurants. Nice pool but could use a few more lounge chairs. Great cocktails at the poolside bar and the food was decent.

The place is great with helping set up tours and vans to cebu.

We had a nice stay.

On an outstanding place every year I come here, they keep upgrading. The staff is always more than helpful. Very secure place. Easy to walk downtown. High recommended.

Always wonderful staying here. The staff is exceptional. They always keep upgrading each year I come. Very satisfied at this hotel.

Check in on time. There is a fee for early check-in.

Very good deal for the price

I was expecting more from the room, the washroom was pretty outdated and the shower was terrible

The staff are untrained and unhospitable.

Karaoke outside not good disturb others guests need to tell front desk for hot water, no hand towels, no face towels, no shower mat.

We stayed with our extended family and a person with a disability. The staff are very accommodating. On two occasions we had to leave early for activity and because it was too early for breakfast service, we are provided with other breakfast alternatives. Thank you to the kitchen staff, especially to Joe Marie and Julius.

Check in was smooth and so was check out. The room was clean with a minimum of crawly creatures, but hey its the tropics right? Wi-fi was fast. The free breakfast was egg..lunch meat ham..toast..coffee. I would stay at moalboal tropics again

Great spot for kids. Took my nephews. The pool is huge and fun. Kids loved it.

The swimming pool was great to dip-in especially coming from a long trip. However, the rooms were disappointing. We booked for 3 rooms and one of the room's aircon was not working well. We initially thought that it maybe because we just arrived (around 5-6pm) and it needed time to cool our room so we enjoyed the pool first. By 10pm, my father-in-law who went up earlier was looking for any staff as the airconditioning unit was not working properly and the kids could not sleep as they were all sweating (we were still by the pool at this time). The staff was reluctant to transfer us to new rooms as front office was closed already. We were transferred into 2 different rooms as they do not have available room for 6 already. Surprisingly, the aircons at these units were not functioning as well but way better than our initial room. We thought that it was just normal but the other rooms that we have booked were great except that one of the room's shower was not working and they had to use the bidet for showr. We were told that we cannot use the new room's facilities as we will be charged for additional room so we opted to go back to our original room by morning and everybody was sweating as well as our kids while waiting for our checkout time.