The Residences at BCCT

Our stay was good, the only issue we had was that the residence at BCCT did not get confirmation of our stay from Expedia. Our reservation never showed up in their system. This was at least about 6/7 days after booking, There was no information about our booking on their system. As a result, the 2nd day of our stay, 3 people came to our room genuinely wondering… why we were still Not checked out of the hotel and if we were going to extend our stay. Which was really upsetting, it made us feel like we were some squatters. Once again, I had to show them our 2 days hotel confirmation and payment with the Expedia app. So please Expedia … resolve this issue and send your confirmation to them asap to avoid this issue.

I stayed here because it’s very conveniently located across the street from the mall, I like the location and the staff is incredibly friendly, especially the front desk, girl, but I forgot her name but she helped me figure out My itinerary and troubleshoot some travel issues. The only complaint I have is that my room was not very clean, I wish that they had wiped down the surfaces. It was very clear that they have not been wiped down, also the TV remote needed new batteries. For the price and the location I think that this is totally fine and I would stay here again.

Security guards looked and sounded like they were having a bad day. Room was so so. Looks old. Smelled a little musty. Mold in bathroom. Would not recommend to stay here

We just have terrible bad luck experience in this hotel . Not I was expected. Lots of trouble we experienced in this hotel . Not worthed to explain . My hope that you have a different experience as much to ours . I’m sad that I can’t recommend this one .

It was very clean and very nice. I was very excited about cooking there, but there was nothing to cook with no plates no utensils nothing.

Location. Staff are very helpful.

Security team provides top notch service. O2 Roof top bar provides a great view of the city. Pool is nice however pool staff are not as accommodating. Towels can’t leave the pool area and also absolutely NO food and beverages by or in the pool….. this includes alcoholic beverages.

Service is good. Ample amenities. The gym is kinda small. The cons is there are only 2 elevators and the day of my stay only one is working due to maintainance so it is pretty inconvenient. Location is also good since it is next to SM Aura

Initially, we checked into Rm 1805 and it smelled like urine. We then moved to Rm 2012. The room smelled great until we realized that whomever prepared the room just sprayed some temporary scent to mask a lingering odd odor in the room. The place has a great location next to SM Aura, but I doubt I’d book here again.

Spacious rooms. Great service. Across the street from SM Aura and walkable to the Market and BGC. Would stay here again.

The staff and the concierge was pleasantly accommodating and helpful. They make us welcome and assisting us. Looking forward to staying at this place again.

すばらしいですありがとうございました。良い場所など、静かなところ