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Hotel H15 Luxury Palace - Destigo Hotels
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Hotel H15 Luxury Palace - Destigo Hotels
Hotels
9,6
/10
Exceptional
394 reviews
What Guests Say About Their Stay
John
10,0
/ 10
Such helpful and friendly staff. Everything you could wish for in the room. Would not hesitate to recommend.
Charlotte
10,0
/ 10
Great hotel!
We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night.
Would highly recommend.
Jillian
10,0
/ 10
It was my husband's birthday. H15 really looked after him and made our stay very special.
In the Area
See Map
Sw Jana 15, Województwo Małopolskie, Poland, 31-017
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel H15 Luxury Palace - Destigo Hotels
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What's around Hotel H15 Luxury Palace - Destigo Hotels
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Sw Jana 15, Województwo Małopolskie, Poland, 31-017
Discover More About Hotel H15 Luxury Palace - Destigo Hotels
Location
Hotel H15 Luxury Palace - Destigo Hotels is located in area / city Lesser Poland Voivodeship.
About Hotel H15 Luxury Palace - Destigo Hotels
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel H15 Luxury Palace - Destigo Hotels exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hotel H15 Luxury Palace - Destigo Hotels.
All facilities in Hotel H15 Luxury Palace - Destigo Hotels
Others
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Indoor pool
- Spa
- Sauna
- Pool sun loungers
Business Facilities
- Conference room
- Meeting rooms
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
General
- Banquet
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel H15 Luxury Palace - Destigo Hotels
Important Note
- Fee for cooked-to-order breakfast: approximately PLN 160 for adults and PLN 80 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 150 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from May 21 2025 to July 18 2025 (dates subject to change):
- One of the swimming pools
- Sauna
- Spa
- Spa/Beauty services
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel H15 Luxury Palace - Destigo Hotels | 70 |
Another facilities in Hotel H15 Luxury Palace - Destigo Hotels | Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service |
Frequently asked question in Hotel H15 Luxury Palace - Destigo Hotels
What are available facilities at Hotel H15 Luxury Palace - Destigo Hotels?
There are top facilites at Hotel H15 Luxury Palace - Destigo Hotels such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel H15 Luxury Palace - Destigo Hotels?
The standard check-in time at Hotel H15 Luxury Palace - Destigo Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel H15 Luxury Palace - Destigo Hotels provide breakfast?
Yes, Hotel H15 Luxury Palace - Destigo Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel H15 Luxury Palace - Destigo Hotels
Other sources (394)
9,6
Exceptional
From 394 reviews
Cleanliness
9,8
Room Comfort
9,6
Service and Facilites
9,6
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Traveler Reviews Hotel H15 Luxury Palace - Destigo Hotels
Number of reviews per page
20
40
Top reviews
John
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Such helpful and friendly staff. Everything you could wish for in the room. Would not hesitate to recommend.
Charlotte
Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great hotel!
We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night.
Would highly recommend.
Jillian
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It was my husband's birthday. H15 really looked after him and made our stay very special.
Borja
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent hotel on a perfect location
William Duncan
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims.
Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
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Barbara
Business
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
Winfield
Leisure
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I Defilad hotel. Great breakfast.
Fantastic Spa.
Getting sold to Marriot so hope they don’t wreck it.
Philip
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Absolutely fantastic hotel. Our suite was huge with an incredible bathroom. It’s a beautiful building and the spa is really cool. The staff from start to finish were brilliant. We were picked up from the airport and it really set the tone for a great stay. We will definitely stay here next time we visit Krakow
Alexander
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
Marie
Leisure Family
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff were friendly. Breakfast was nice.
Rita
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice hotel in a convenient location.
Jithen
Business
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
One of the best hotels in Kraków. Stayed with my family and baby. As a gay family we were treated splendidly. I booked rooms for friends and my inlaws. Rooms were superb. Had a little bit of an issue with noise the one day and was annoyed with a rude receptionist but the fantastic Manageress Jana/ Yana stepped in apologised got an update on works done, offered a room change with upgrades. But as she managed to resolove problem we remained in our rooms. Breakfast staff were lovely to....
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DANIEL
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
Dominik
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Its very nicely located quality hotel. Quiet, clean and with amazing staff. You can enjoy SPA, good food, classical interior and Krakow Old Town just behind the door.
Elizabeth
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Wonderful hotel, perfect location short walk down a quiet street to the main square and next to a fabulous museum. Lovely breakfast and spa facilities.
Navya
Leisure
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
love this hotel!
Glenn
Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I don’t receive upgrade benefit even though the hotel was quite empty. The service and staff are excellent. The spa is a great asset. The location couldn’t be better 2 mins walk to the main square. The only real negative was the lobby music which played in the lobby and restaurants. It was a 5 min loop and by the end of our stay was driving us up the wall.
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Martin
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Superb location, staff were all friendly, helpful and entirely professional. Room and facilities excellent. Had a great stay, would definitely stay again and recommend to everyone. One of the best hotels we’ve every visited.
michael
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
So kind and helpful. Room was like being in a palace. Spent our 30th Anniversary here. Super breakfast. Excellent concierge. Welcoming staff went above and beyond! Thank you…..
Caroline
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great hotel
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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