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Hotel Unicus Palace Old Town - Destigo Hotels
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Hotel Unicus Palace Old Town - Destigo Hotels
Hotels
9,4
/10
Exceptional
93 reviews
What Guests Say About Their Stay
Sarah
10,0
/ 10
The hotel was lovely. Staff extremely helpful and friendly. Fantastic location. 5 minutes from most of the main attractions and from the main square which is beautiful. Room had everything we needed; iron and ironing board, kettle, coffee machine, hairdryer. Breakfast was fantastic with a great selection of hot and cold options as well as extras you could order with no extra cost. Would definitely stay again
Richard
10,0
/ 10
I travel extensively and this must be the nicest hotel I’ve ever stayed in. The furnishing and decor are modern, clean and faultless. The room is very comfortable and the staff couldn’t be more helpful. This hotel is ideally located for tourist attractions with the Old Town square within a 3 minute walk. I highly recommend this hotel for anyone visiting Krakow.
Karen
10,0
/ 10
The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.
In the Area
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Slawkowska 13-15, Województwo Małopolskie, Poland, 31-016
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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What's around Hotel Unicus Palace Old Town - Destigo Hotels
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Slawkowska 13-15, Województwo Małopolskie, Poland, 31-016
Discover More About Hotel Unicus Palace Old Town - Destigo Hotels
Location
Hotel Unicus Palace Old Town - Destigo Hotels is a hotel in a good neighborhood, which is located at Lesser Poland Voivodeship.
About Hotel Unicus Palace Old Town - Destigo Hotels
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Hotel Unicus Palace Old Town - Destigo Hotels.
All facilities in Hotel Unicus Palace Old Town - Destigo Hotels
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Elevator
Things to Do
- Romantic proposal packages
- Shops
General
- Parking
- Parking (surcharge)
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Unicus Palace Old Town - Destigo Hotels
Important Note
- Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
- Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: PLN 150 (one-way)
- Self parking fee: PLN 100 per day
- Pet fee: PLN 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: PLN 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Unicus Palace Old Town - Destigo Hotels | 36 |
Number of floors in Hotel Unicus Palace Old Town - Destigo Hotels | 3 |
Another facilities in Hotel Unicus Palace Old Town - Destigo Hotels | Laundry service, Tours, Luggage storage, Porter, 24-hour Receptionist |
Frequently asked question in Hotel Unicus Palace Old Town - Destigo Hotels
What are available facilities at Hotel Unicus Palace Old Town - Destigo Hotels?
There are top facilites at Hotel Unicus Palace Old Town - Destigo Hotels such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Unicus Palace Old Town - Destigo Hotels?
The standard check-in time at Hotel Unicus Palace Old Town - Destigo Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Unicus Palace Old Town - Destigo Hotels provide breakfast?
Yes, Hotel Unicus Palace Old Town - Destigo Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Unicus Palace Old Town - Destigo Hotels
Other sources (93)
9,4
Exceptional
From 93 reviews
Cleanliness
9,6
Room Comfort
9,2
Service and Facilites
9,4
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Traveler Reviews Hotel Unicus Palace Old Town - Destigo Hotels
Number of reviews per page
20
40
Top reviews
Katarzyna
Friends and Family
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was nice and great location, however AC was extremely loud and we couldn’t sleep with noise
Sarah
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was lovely. Staff extremely helpful and friendly. Fantastic location. 5 minutes from most of the main attractions and from the main square which is beautiful. Room had everything we needed; iron and ironing board, kettle, coffee machine, hairdryer. Breakfast was fantastic with a great selection of hot and cold options as well as extras you could order with no extra cost. Would definitely stay again
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Richard
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I travel extensively and this must be the nicest hotel I’ve ever stayed in. The furnishing and decor are modern, clean and faultless. The room is very comfortable and the staff couldn’t be more helpful. This hotel is ideally located for tourist attractions with the Old Town square within a 3 minute walk. I highly recommend this hotel for anyone visiting Krakow.
Read More
Karen
Leisure
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.
OSCAR
Leisure
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This a pretty hotel, very well located and convenient for shopping and dining. I gave 5 stars for the VIP access despite not receiving it completely because the staff tried their best to make me happy, room upgrade was not available but they upgraded me two levels and I only paid for one. The customer service was amazing from reception to the restaurant staff, I can't thank them enough, brilliant Hotel 👏
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LAURA
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Extremely good customer service. we were helped by Kamil and Kamil at the front desk. they both took their time to help us with restaurant suggestions, itinerary planning and even weather updates! the location is great. I loved how quiet the room was. would recommend to anyone wanting to visit Krakow.
Lynda
Leisure
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful hotel in a street leading from main square. The interior of hotel is very pleasing on the eye, a tastefully renovated old palace. I benefitted from a room upgrade and it was faultless, very comfortable and serene. I would not hesitate in recommending Unicus Palace and hope to return one day.
Carlos
Leisure
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Everything fine and recently renovated
Joe
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lovely hotel, just as the pictures show. Right by the old town so location is great.
Rebecca
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Amazing gem of a hotel, gorgeously appointed with lovely staff. Small touches, like complimentary coffee and pastries every afternoon, made our stay really special.
Verified traveler
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We have been visiting Krakow for many years to stay in old town. This was definitely one of the best places we have stayed over the years. Closer to all amenities. Will definitely be coming again.
Molly
Friends and Family
10,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
This hotel was absolutely perfect for a quick weekend trip to Kraków! The staff was very friendly and the room was very nice and clean. The location was walking distance from the market square. Definitely would stay here again if I return!
Verified traveler
Business
4,0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
No Tv or any music in the room .
We had a Best apartment in the hotel
No one was abble to fix it
Lights are in the room only with one switch making impossible to make nice atmosphere. Nice building and location with terrible experience.
Daria
8,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
This is a very good hotel. Clearly recently renovated, appliances are new.
Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual.
Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio.
Everytime other room occupant close the door, the lamps in our room would shake loudly.
Function for room service/do not disturb didn’t work.
Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly.
Mattress was covered with a plastic protectors which makes you sweat, so points taken for that.
Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.
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ANTHONY
8,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious.
My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.
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Krzysztof
10,0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
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janusz
Business and Leisure with Children
10,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
👏😍👏
Fabio
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great stay.
Ewa Wylazlowska
Leisure Family
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I love this place and will come back
Patti
Leisure with Friends
10,0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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