The Bonerowski Palace Boutique Hotel

Location.

Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.

Amazing location, right in the heart of the Old Town . Beautifully restored and preserved property . Everything you might expect from the top rated hotel . Can’t wait to come back here and spend few days in wonderful Krakow !

Liked the hotel a lot but the room was quirky We had the top floor apt as it had a desired king bed. Unfortunately that meant only 1 tiny window and much of the 1000 ft2 was below 6 ft head height The kitchen is beautiful but other than the fridge it is in operable. But the location is perfect and the staff super helpful. Id go for 2nd floor rooms next time

loved the castle/Palace like feeling at the hotel.

Comfortable room, friendly staff and the absolute best location!!!

Our stay at the hotel was great. Very friendly front desk staff. Overall, very good experience.

No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best

Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!

Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.

Very nice place, massive room and great facilities. Staff were helpful and nice throughout.

Perfect location big beautiful rooms balcony

Perfect location

The staff was really nice

Great location and quiet. Pleasant staff too. Would stay again!

Employees very helpful

Perfect position on the square

Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.

Friendly staff, great location and we really appreciated the room upgrade.

A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.