Enotel Lido

Very good sized rooms, staff were mostly helpful and very friendly. Nice swimming pool and sun terrace. However, some of the facilities were tired and in need of being updated. What really spoilt it for us was that it was All Inclusive but the hot food was terrible. In the buffet, we never had an occasion when the food was hot, at very best it was lukewarm. When we first arrived mid-afternoon, we went to the snack bar & the pizzas looked like they had been sitting there for ages, the chips and other food was cold.

Gostamos imenso

Bathrooms, gym and spa need updating. Service is amazing and very friendly. Loved it there.

I enjoyed our stay at Enotel. Food was great, plenty of puncha, Entertainment was enjoyable. Shoutout to Domingo who really is great at his job and getting the guests to party! Staff was very friendly. I do plan to stay here again!

Great value for all inclusive. Food gets repetitive, but is of good quality.

Really nice hotel, well located just outside Funchal. Staff were all lovely and so helpful and friendly. The hotel itself looked pretty new and had loads of space, so getting a sunbed around the pool was never a problem

Very beautiful, well kept and friendly hotel.

Beautiful hotel

There is a good selection of food at the buffet with pasta cooked fresh, selections of meat and fish. Many of the salads had onions in which isn’t ideal if you don’t eat onions. The Beach bar has food all the time and endless ice cream for the kids. The outdoor pool is very nice and a great temperature. It is a little crowded with the sun loungers. The indoor pool is convenient because it is also outside and close to the bar with plenty of tables and chairs to relax. There is table tennis and table football, however it would have been better to have more than one table as we found that we had to wait a long time to play. The pool and snooker tables were great, although the quality of the cues was not good and there was no chalk. We used the iron and ironing board for 2 hours. We had a family suite and it was very spacious with a small living room as you entered and a nice big terrace. It was easy to get a taxi, we just asked reception to call and they came quickly. There is a Spar within walking distance.

Positives Rooms nice Good selection of branded drinks Entertainment good Negatives Some staff rude - tried to charge 180€ for late check out saying would remove my all inclusive if I didn’t pay (this didn’t happen) Food average could be more choice Staff uniform is jeans this is not very 5 star

Clean friendly and safe

We had great time! Kids club was super nice too!

It is very much a family resort hotel, busy pool area. Food was average buffet stuff, drinks were ok and unlimited, barman made a nice Negroni for me each evening. After the first night we ate out in the old town which is very nice. For large family groups it is probably superb, for a couple you are better without the all inclusive as the restaurants in the town are not that expensive.

Great location, we set up multiple tours etc and all companies were able to easily pick us up from the hotel. Also beautiful property/grounds. Rooms are very nice, all with balcony, great views! Bathrooms in the hotel rooms could use a little TLC. Loved the all inclusive option! Buffett at every meal is fantastic!! The 3 themed restaurants are all very good (each open various days of week), though they have set menus (vegan/non vegan choice) and the Italian restaurant has somewhat small portions. Kai restaurant is very good, a great ‘stir-fry’ experience but an odd ‘first come, first serve’ process (for only 50 people, one seating on a few nights per week). People were sitting outside waiting almost an hour before it opened. And then all rush to form a line of sorts when doors are opening; seems like there might be a better way to get a ‘reservation’? There is an activities group that works VERY hard to entertain the guests- the poncha making and sampling was so much fun! The hotel did have super loud music from the pool deck one night until 1130pm which was a bit annoying. We called to ‘inquire’ when this would be turned off (we had a 6am tour pick up the next morning!)-the front desk informed us the music would also be playing like that on Wed night (ugh). But Wed night: no music, so perhaps other guests complained; (there were many families with young kids). Drinks from all bars hit or miss: some great, some ehh. But all staff very polite, provided terrific service!

This place was gorgeous. The food and drinks were great, lots of options. The restaurants were top notch and I really loved the "tasting menu" style they served. It felt really elevated and as a lover of food, I appreciated it very much. Its about a 30 minute walk to the city centre with lots of great shops and restaurants on the way. It was an older crowd of what seemed to be retired British people so it was a very chill , quiet and relaxed vibe.

Food was good, service was great, we enjoyed our stay. Small things like the pool table was missing one ball, and the entertainers during the day were not great, but overall everything was good!

Nice clean property located in a good central area close to shops and amenities. Good food options and overall good service, helpful staff.

Great dining options very good for gluten free. fabulous service and very, very clean. Great pool and poolside bar cafe. Entertainment was good rooms comfortable with good pillow options. Plenty of English language TV. Only down side was no steam room which was something we missed.

We only stayed for 1 night but couldn't complain about anything. The staff were lovely, the food and facilities were fantastic.

A real don’t care attitude from majority of staff especially reception. No presence of management and never available on request. Major pigeon problem as no-one clears up around the pool area. Dietary options (GF or diary free) only available at breakfast!