Hotel & Spa Alfândega da Fé

Hotels
8,2
/10
Very Good
152 reviews

What Guests Say About Their Stay

Verified traveler
10,0
/ 10
Nice hotel. The place is beautifull. And has great conditions for the guests.
Megan
10,0
/ 10
The hotel was very clean and the staff very helpful. The food was amazing flavorful and just the right portions. I had a really good massage there with hot rocks. They even gave me tea and cookies after the massage! I felt so pampered. The hotel is situated on top of a mountain and it was so beautiful to look at the stars while laying in bed, eating dinner or even in the pool. We also we're able to book the jacuzzi and watch the sunset. It was very romantic. The only thing that wasn't that great was the refrigerator in the room- it was on but didn't keep the food cool.
Daniela
10,0
/ 10
Amazing staff!! Always trying to make everyone feel welcome,and confortable! Great breakfast, with enouph offer for different diets.
In the Area
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Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Sambade, Alfândega da Fé Municipality, Distrito de Bragança, Portugal, 5350-909

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel & Spa Alfândega da Fé is a hotel in a good neighborhood, which is located at Sambade. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel & Spa Alfândega da Fé

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Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Sambade, Alfândega da Fé Municipality, Distrito de Bragança, Portugal, 5350-909
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Discover More About Hotel & Spa Alfândega da Fé

Location


Hotel & Spa Alfândega da Fé is a hotel in a good neighborhood, which is located at Sambade.

About Hotel & Spa Alfândega da Fé

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel & Spa Alfândega da Fé exclusively for you.

Get precious and unforgettable moment during your stay at Hotel & Spa Alfândega da Fé.

All facilities in Hotel & Spa Alfândega da Fé

Others Hotel & Spa Alfândega da Fé
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Garden
  • Spa
  • Library
  • Turkish bath
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Smoking area
  • Fireplace in lobby
  • Rooftop terrace
  • Terrace

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center
  • Tennis court

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Business center

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel & Spa Alfândega da Fé

Important Note
  • Crib (infant bed) fee: EUR 17.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel & Spa Alfândega da Fé
23
Number of floors in Hotel & Spa Alfândega da Fé
3
Another facilities in Hotel & Spa Alfândega da Fé
Hot tub, Indoor pool, Garden, Spa, Library

Frequently asked question in Hotel & Spa Alfândega da Fé

What are available facilities at Hotel & Spa Alfândega da Fé?
There are top facilites at Hotel & Spa Alfândega da Fé such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel & Spa Alfândega da Fé?
The standard check-in time at Hotel & Spa Alfândega da Fé is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel & Spa Alfândega da Fé provide breakfast?
Yes, Hotel & Spa Alfândega da Fé provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel & Spa Alfândega da Fé

8,2
Very Good
From 152 reviews
Cleanliness

8,0

Room Comfort

8,2

Location

9,4

Service and Facilites

8,2

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Traveler Reviews Hotel & Spa Alfândega da Fé

Number of reviews per page
20
40
Top reviews
Yigao
icon-Leisure
Leisure
6,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
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Verified traveler
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 279 week(s) ago

Expedia Group verified review

I liked the general view, the sightseeing, the spa I think the hotel needs some renewals, some things need to be cared like wood steps, carpets, etc etc It´s a 4 star hotel almost 3 stars
Maria
6,0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Our room curtain was torn out showing absolute sloppiness, the wardrobe smells mold and the glass protecting the shower let all the shower water out risking trespassing the toilette door. We dined there the food was normal but on the table cloth there was an insect calmly walking. Under the table cloth it was very dirty. The spa was dirty and with sloppy air. The free hot tub was filled with dirty water with a sign saying "In maintenance". We've been there for three days and no one approached it. The reception either in check in as in check out very unprofessional and not very kind. The only thing good about the hotel is the surrounding landscape. If the owners don't take care of this hotel very quickly it will become a place to forget.
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Joao
2,0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Awful experience. Starting from the room, it’s clear that the maintenence doesn’t exist and the hotel overall maintenance stopped in time somewhere around 2008. The room was not clean, with insects, only one glass for two people (hotel policy according to the receptionist). The only upsides were the view and the bed. Early in the morning the shower water was dark brown, absolutely unacceptable for a 4-star. Also, the breakfast is not 4-star level, very basic with rude support by the staff. The outside pool is a illusion. The outside jacuzzis are paid for (10 euros per person per 30min). In general, not worthy of the price at all and I can say that I’ve stayed in lower star hotels and even hostels with better conditions.
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Verified traveler
10,0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Nice hotel. The place is beautifull. And has great conditions for the guests.
Verified traveler
4,0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

It was a dissapontment. The spa is in very bad shape. The Outdoor pool is actualy not a pool, unfortunately because it could have saved the stay. The room balcony was not very clean. The gym is terríble. Breakfast very poor and there were Flora on the food. And overal the hotel needs a renewal.
Nuno
6,0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

The hotel is located in an amazing place and it is very nice. But it is missing a lot of details. All the towels, robes and blinds are in very poor condition. Missing amenities in the bathroom, water on the floor because of poor management. With all these problems and more little details, I still think this hotel deserves a visit
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Verified traveler
6,0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

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Alcino
10,0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

peaceful, restful stay, excellent food at reasonable prices.
Megan
10,0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

The hotel was very clean and the staff very helpful. The food was amazing flavorful and just the right portions. I had a really good massage there with hot rocks. They even gave me tea and cookies after the massage! I felt so pampered. The hotel is situated on top of a mountain and it was so beautiful to look at the stars while laying in bed, eating dinner or even in the pool. We also we're able to book the jacuzzi and watch the sunset. It was very romantic. The only thing that wasn't that great was the refrigerator in the room- it was on but didn't keep the food cool.
Read More
Daniela
10,0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Amazing staff!! Always trying to make everyone feel welcome,and confortable! Great breakfast, with enouph offer for different diets.
Al Ways Looking
6,0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

This hotel has so much potential. Sadly there is a lot to be desired too. The view is stunning but is that enough? The rooms are good, if a little old. Beds really comfortable too. But lost revenue in an empty mini-bar! The staff are really friendly but appear totally untrained in all aspects of hotel duties, so are completely out of their depth. The restaurant has the same lovely view but needs a chef and staff who can cope with more than 4 tables. The bar (when open) needs to serve beer in beer glasses, porto-tonic in something bigger than the 125ml wine glass they used with us, and some ice would have been nice. The Staff need to be given some level of training. Overall a beautiful building but with only 23 rooms and genuinely hopeless business acumen, I struggle to see how this place will survive much longer.
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Mary
10,0
/10
Reviewed 531 week(s) ago

Hotels.com verified review

Lovely hotel with amazing mountain views in what seems to be the middle of nowhere. Perfect for nature lovers as there is a hiking trail that runs next to the property. Remote location may not be suitable for all but was just what we were looking for.
Isabelle
8,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Magnifique endroit. La combi spa dans un hôtel perché en montagne est un must absolu. Malheureusement j’ai eu des voisins très bruyants qui ont claqué des portes et coulisser les portes fenêtres tard le soir (après 22h), l' hotel n' est nullement responsable de cela. Mais cela fait partie de mon séjour. J'ai aussi un bémol concernant la partie restaurative. J'ai commandé du saumon aux légumes, un délice, mais la tranche de saumon était bien maigrichonne. Servir une portion enfant dans un hôtel 4 étoiles m' a décue. La serveuse, à qui j'ai fait la remarque , m' a proposée de m' en offrir un second . J'ai trouvé ce geste correct. J'aurais apprécie avoir reçu des olives/ pain/ beurre vu que l' étabissement est portugais. J'ai donc été étonnée de ce manque.
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Fatima
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Entorno fabuloso
Yves
10,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Vue fantastique, cadre extraordinaire.
Caroline
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Malheureusement établissement désuet
Ruben
10,0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Boa
Jorge
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Très bon accueil, établissement très agréable et restauration typique et bonne.
Itamar
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Recebidos com extrema simpatia, upgrade de fim de ano, muito limpo, piscina nota 10, cafe bom. Toalhas e roupoes excellente qualidade. Ambiente acolhedor e espacos lindos.
Number of reviews per page
20
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