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Hotel Oasis
Hotels
3,8
/10
Poor
76 reviews
What Guests Say About Their Stay
Douglas
10,0
/ 10
Older hotel with excellent service, very pleasant. We learned a lot about the area.
In the Area
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Luna Street 72, Retiro Barrio, San Germán Municipio, Puerto Rico, 00683
Main Facilities
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This accommodation offers:
Outdoor pool
Hot tub
Express check-out
Picnic area
Multilingual staff
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Available Room Types in Hotel Oasis
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What's around Hotel Oasis
Luna Street 72, Retiro Barrio, San Germán Municipio, Puerto Rico, 00683
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Discover More About Hotel Oasis
Location
Staying at Hotel Oasis is a good choice when you are visiting Retiro Barrio.
About Hotel Oasis
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Staying at Hotel Oasis will surely satisfy you with its great hospitality and affordable price.
All facilities in Hotel Oasis
Others
Hotel Services
- Express check-in
- Express check-out
- Multilingual staff
- Concierge
Things to Do
- Hot tub
- Outdoor pool
- Picnic area
Public Facilities
- Others
- Smoke-free area
- Coffee/tea in lobby
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Hotel Oasis
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet deposit: USD 20.00 per stay
- Pet fee: USD 20 per pet, per stay
- Service animals are exempt from fees
- Late check-in fee
- Late check-out fee: USD 10.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Sunday - Thursday: 7 AM - 1 AM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
12:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 12:00 - 01:00 - to 12:00 |
Available rooms at Hotel Oasis | 43 |
Number of floors in Hotel Oasis | 3 |
Another facilities in Hotel Oasis | Express check-in, Express check-out, Multilingual staff, Concierge, Hot tub |
Frequently asked question in Hotel Oasis
What is normal check-in & check-out time at Hotel Oasis?
The standard check-in time at Hotel Oasis is starting from 12:00 - 01:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Oasis?
Hotel Oasis is a 2.5-star hotel.
How many floors does Hotel Oasis have?
Hotel Oasis has 3 floors.
How many rooms are available at Hotel Oasis?
Hotel Oasis has 43 rooms in total.
More Reviews from Other Guests in Hotel Oasis
Overall Ratings & Reviews Hotel Oasis
Other sources (76)
3,8
Poor
From 76 reviews
Cleanliness
3,8
Room Comfort
3,6
Location
6,6
Service and Facilites
4,8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Oasis
Number of reviews per page
20
40
Top reviews
SANDRA
2,0
/10
Reviewed 429 week(s) ago
Hotels.com verified review
Please. We understand this location not recommended after ending remodelated.
It is good your Hotels.com and the proper ower.
m.
2,0
/10
Reviewed 435 week(s) ago
Expedia Group verified review
upon arrival the clerk wanted to charge me an additional $111.00. There was a broken Don Q bottle of rum on the ground. The pool over flowed into the dinning place. Wifi only in the front lobby. The air conditioner didn't work there was a door that looked like someone hit it in. no laundry room, swimming pool had pigeons bathing in it. This was so unsafe for me nd my family we checked out an hour upon arrival . I will never stay there again. The guest where checking out so quickly. It felt like a brotle then a hotel. They need to do major repairs in that hotel.
Read More
Luis
2,0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
The hotel is in very very bad physical condition, rooms and general areas is very dirty, TV is not working, the pool water was muddy. The rooms carpet are very dirty and dusty. I do not recommend to anybody stay in the hotel, specially do to hygienic conditions and I recommend to Expedia eliminate this hotel from their list of alternatives to their clients. For me is a shame offer this hotel as an alternative for a stay. I talk with other guest and they have the same opinion.
Read More
Verified traveler
2,0
/10
Reviewed 437 week(s) ago
Expedia Group verified review
Overall nasty wouldnt stay ever again even if they pay me to stay!!
AT
4,0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
The hotel location was walking distance of the center of the city of San Germán to see museums and important historic places like Porta Coeli Church, and around 20 minutes from La Parguera. The breakfast was good (sandwiches with local bread, coffee and juices), personnel was kind. The hotel facilities needs improvements all around, it is falling apart. The pool was dark, couldn't see the floor. The room was also falling apart, ceiling, damage furniture, old TV with a few channels (none local channels), spots on sheets and towels (not all white sheets or white towels), beds were old and hard, the only ice making machine was on the first floor in a weird, dark and dirty room. The microwave was super dirty. Our stay was on the third floor, only stairs available, no handicaps facility. A friend stayed on the 90's and it was excellent, it is a historic house, it is a shame that is like this now.
Read More
MIGUEL
2,0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
DIRTY ROOMS,CARPET,BEDS WALLS,CEILING.POOL ONLY PIGEONS USE POOL.
Li
4,0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
The pool is a nice pond for pigeons who are constantly bathing in it. Continental breakfast was served on a rusty table, neglected fresh milk with no ice bucket to keep it cold, the microwave was so dirty that it would be a fire hazard if used. Rooms were dusty so make sure you bring your Lysol desinfectant spray to kill off that bacteria and other virus that maybe hiding, but this is what you get for not doing better research and just focusing on your budget!
Read More
gonzalez
2,0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
Very old and outdated hotel. Furniture looks over 30 years old with minimal maintenance. The hotel was not very clean either. Breakfast was not all that great either. Will not recommend nor will I visit again.
jpita
2,0
/10
Reviewed 445 week(s) ago
Expedia Group verified review
Not good at all! Dirty see pictures below! Manager is horrible! Doesn't tend to customer service. Is been a week this all this ciao happened and she has yet to answer Expedia!!
Don't stay in this dump.
Felipe
4,0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
I was not expecting much since I had read other reviews. Main problem there was not hot water (for a while) and I had to wait about 30 minutes to take a shower. I found a roach in the bathroom too.
Ralphdy
2,0
/10
Reviewed 461 week(s) ago
Hotels.com verified review
The worst experience that I had. The hotel parador oasis in term of cleaning is the worst and the room is filled up with fungus. All the amenities that they provided it doesn't work.
Verified traveler
2,0
/10
Reviewed 462 week(s) ago
Expedia Group verified review
I did not stay at the end. Please never stay there. dirty and scary hotel. Looks like a hunted hotel.
Yamisa
2,0
/10
Reviewed 465 week(s) ago
Hotels.com verified review
Did not like it at all. No light in the bathroom, room was dirty and linen as well. The overall of the place was dirty and in poor conditions. I do not recommend this place at all, not even for a night. I was suppose to stay 3 nights and only stood 1 night, receptionist did not even ask why and just said "ok". Poor customer service.
Read More
Robert
2,0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
First the hotel receptionist (Female) was unfriendly. Her aptitude was not the one that I experienced In other hotels.
Second, the condition of the carpets, room furniture and mattress confort was horrible.
Third, in the morning, when we went down to enjoy our complimentary breakfast the same lady (receptionist) was there (in the breakfast area) and with an arrogant aptitude told us: this is a self service", and she left the area. She does not show us what they have for breakfast in a courtesy way. In addition I kill a big roach that I saw near the breakfast area.
Fourth, during my check in I asked for an iron and ironing board and they told me that they have only one and was with one of the guest. In addition I asked for a blower and they said that they don't have one.
Read More
M vega
2,0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
This hotel si ugly ship dirty and discosting not recomedable for noting never. I think so do you eliminated do you list for mire coment discosting of the other clients
Henry
2,0
/10
Reviewed 468 week(s) ago
Expedia Group verified review
The first room they gave us the toilet still had urine and toilet paper, they change us to a bigger one and it had roaches, nobody is at the desk from 11:00 pm until 7:00 am.
Verified traveler
2,0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Roaches in top of bed and all over the room. Smelled like someone died in the room. Condition of hotel was incredibly and unbelievably horrible. Will never ever recomend this place not even my worst enemy.
Maria Guadalupe
6,0
/10
Reviewed 483 week(s) ago
Hotels.com verified review
This quaint older hotel has a great friendly staff, could not do enough for you. The cleaning staff took care in their work, always left the room shiny and pleasant smelling. It was a great spot for sightseeing and taking walks in one of the oldest cities on the island. Very picturesque and historic.
Wilma
2,0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
Bad
Verified traveler
2,0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
The room and the facilities were dirty.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Oasis
Other sources (76)
3,8
Poor
From 76 reviews
Cleanliness
3,8
Room Comfort
3,6
Location
6,6
Service and Facilites
4,8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Oasis
Number of reviews per page
20
40
Top reviews
SANDRA
2,0
/10
Reviewed 429 week(s) ago
Hotels.com verified review
Please. We understand this location not recommended after ending remodelated.
It is good your Hotels.com and the proper ower.
m.
2,0
/10
Reviewed 435 week(s) ago
Expedia Group verified review
upon arrival the clerk wanted to charge me an additional $111.00. There was a broken Don Q bottle of rum on the ground. The pool over flowed into the dinning place. Wifi only in the front lobby. The air conditioner didn't work there was a door that looked like someone hit it in. no laundry room, swimming pool had pigeons bathing in it. This was so unsafe for me nd my family we checked out an hour upon arrival . I will never stay there again. The guest where checking out so quickly. It felt like a brotle then a hotel. They need to do major repairs in that hotel.
Read More
Luis
2,0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
The hotel is in very very bad physical condition, rooms and general areas is very dirty, TV is not working, the pool water was muddy. The rooms carpet are very dirty and dusty. I do not recommend to anybody stay in the hotel, specially do to hygienic conditions and I recommend to Expedia eliminate this hotel from their list of alternatives to their clients. For me is a shame offer this hotel as an alternative for a stay. I talk with other guest and they have the same opinion.
Read More
Verified traveler
2,0
/10
Reviewed 437 week(s) ago
Expedia Group verified review
Overall nasty wouldnt stay ever again even if they pay me to stay!!
AT
4,0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
The hotel location was walking distance of the center of the city of San Germán to see museums and important historic places like Porta Coeli Church, and around 20 minutes from La Parguera. The breakfast was good (sandwiches with local bread, coffee and juices), personnel was kind. The hotel facilities needs improvements all around, it is falling apart. The pool was dark, couldn't see the floor. The room was also falling apart, ceiling, damage furniture, old TV with a few channels (none local channels), spots on sheets and towels (not all white sheets or white towels), beds were old and hard, the only ice making machine was on the first floor in a weird, dark and dirty room. The microwave was super dirty. Our stay was on the third floor, only stairs available, no handicaps facility. A friend stayed on the 90's and it was excellent, it is a historic house, it is a shame that is like this now.
Read More
MIGUEL
2,0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
DIRTY ROOMS,CARPET,BEDS WALLS,CEILING.POOL ONLY PIGEONS USE POOL.
Li
4,0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
The pool is a nice pond for pigeons who are constantly bathing in it. Continental breakfast was served on a rusty table, neglected fresh milk with no ice bucket to keep it cold, the microwave was so dirty that it would be a fire hazard if used. Rooms were dusty so make sure you bring your Lysol desinfectant spray to kill off that bacteria and other virus that maybe hiding, but this is what you get for not doing better research and just focusing on your budget!
Read More
gonzalez
2,0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
Very old and outdated hotel. Furniture looks over 30 years old with minimal maintenance. The hotel was not very clean either. Breakfast was not all that great either. Will not recommend nor will I visit again.
jpita
2,0
/10
Reviewed 445 week(s) ago
Expedia Group verified review
Not good at all! Dirty see pictures below! Manager is horrible! Doesn't tend to customer service. Is been a week this all this ciao happened and she has yet to answer Expedia!!
Don't stay in this dump.
Felipe
4,0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
I was not expecting much since I had read other reviews. Main problem there was not hot water (for a while) and I had to wait about 30 minutes to take a shower. I found a roach in the bathroom too.
Ralphdy
2,0
/10
Reviewed 461 week(s) ago
Hotels.com verified review
The worst experience that I had. The hotel parador oasis in term of cleaning is the worst and the room is filled up with fungus. All the amenities that they provided it doesn't work.
Verified traveler
2,0
/10
Reviewed 462 week(s) ago
Expedia Group verified review
I did not stay at the end. Please never stay there. dirty and scary hotel. Looks like a hunted hotel.
Yamisa
2,0
/10
Reviewed 465 week(s) ago
Hotels.com verified review
Did not like it at all. No light in the bathroom, room was dirty and linen as well. The overall of the place was dirty and in poor conditions. I do not recommend this place at all, not even for a night. I was suppose to stay 3 nights and only stood 1 night, receptionist did not even ask why and just said "ok". Poor customer service.
Read More
Robert
2,0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
First the hotel receptionist (Female) was unfriendly. Her aptitude was not the one that I experienced In other hotels.
Second, the condition of the carpets, room furniture and mattress confort was horrible.
Third, in the morning, when we went down to enjoy our complimentary breakfast the same lady (receptionist) was there (in the breakfast area) and with an arrogant aptitude told us: this is a self service", and she left the area. She does not show us what they have for breakfast in a courtesy way. In addition I kill a big roach that I saw near the breakfast area.
Fourth, during my check in I asked for an iron and ironing board and they told me that they have only one and was with one of the guest. In addition I asked for a blower and they said that they don't have one.
Read More
M vega
2,0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
This hotel si ugly ship dirty and discosting not recomedable for noting never. I think so do you eliminated do you list for mire coment discosting of the other clients
Henry
2,0
/10
Reviewed 468 week(s) ago
Expedia Group verified review
The first room they gave us the toilet still had urine and toilet paper, they change us to a bigger one and it had roaches, nobody is at the desk from 11:00 pm until 7:00 am.
Verified traveler
2,0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Roaches in top of bed and all over the room. Smelled like someone died in the room. Condition of hotel was incredibly and unbelievably horrible. Will never ever recomend this place not even my worst enemy.
Maria Guadalupe
6,0
/10
Reviewed 483 week(s) ago
Hotels.com verified review
This quaint older hotel has a great friendly staff, could not do enough for you. The cleaning staff took care in their work, always left the room shiny and pleasant smelling. It was a great spot for sightseeing and taking walks in one of the oldest cities on the island. Very picturesque and historic.
Wilma
2,0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
Bad
Verified traveler
2,0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
The room and the facilities were dirty.
Number of reviews per page
20
40