Woodlands Hotel, BW Signature Collection

Amazing hotel.

Lovely property. Beautiful restaurant and breakfast.

Location was ideal for my purposes and surroundings are very pleasant. As a lone traveller I chose a small double room but this was at second floor level and had sloping ceilings which was inconvenient for a person of my height. Electric shower was not great, difficult to control temperature. Staff pleasant but could do with a bit more "zip"

Very helpful and friendly staff. They also dealt with our bicycles no bother. Very comfortable room

Had to climb the tower of doom to get to a cold drafty room, heater was barely working and the windows were constantly rattling in the wind.

Room 120. Was ontop of a broken compress was like a hammer for 7 hours. Between 12 midnight and checkout.

Beautifully situated hotel. Attentive staff

Spacious and cozy room! Nearby takeaway, grocery, and park. There was just a slight leak in the room's ceiling but it was a very minor issue!

Clean, quiet, lovely room

The updated rooms are really nice. The older ones need updating. You get charge extra to use the leisure suite which I don’t agree with. Breakfast is ok. If it’s not buffet you get 1 of each item which I feel it makes it not worth the £12.50.

Quite and with leisure facilities.

Quiet, comfortable and with great service and great food. Perfect.

Hotel and Staff were first class

The charge for the pool was £7.50 per person per day which I think is too high especially since there was no sauna or steam room available.

We thoroughly enjoyed our stay, just a minor hiccup on arrival, waste bin had not been emptied, bed had been sat or rumbled on it a bit & tea tray not stocked up. Dining room staff friendly & attentive at all meals, will stay again

It was a quiet location however the late night staff woke me up with their enthusiastic chatter during their smoke break in the middle of the night. Otherwise good experience.

The receptionist had no customer service skills, was miserable, unfriendly and seemed annoyed when I asked her a few questions about size of room and if there was a lift to the top floor. I had to drag a heavy case up three flights of stairs as an older woman with no offer of help from staff. On reaching the start of the second flight, one of the housemaids saw me struggling so picked up case and carried it all the way up to my room luckily. The room was very small with a double bed. It was noisy with no double glazing windows that were hard to push up or down. The hotel needs refurbished and not up to a high standard for the prices they charge for the rooms. Definitely over priced and not good for this type of area in Broughty Ferry, Dundee. I never want to stay in this hotel ever again. Most of the staff are unprofessional and do not go the extra mile for their customers! I will never go back there again in the future. Dreadful experience overall.

A comfortable, friendly hotel with excellent facilities and reasonably priced food and beverages. We love it.

Pleasant staff

Bang average hotel. Just what you'd expect from a best western they're stuck in the 80s. Bar had good draught options. Gym and swim looked good but you have to pay for it. 15-20 minute walk to the beach which is nice. Eat at a lovely tapas place round that area.