Best Western Queens Hotel

Staff were all friendly and helpful. Wish there was a fridge in room

Huge rooms and clean. Very historical hotel and a great location. The breakfast in the morning was somewhat lacking though

Old property in need of update,but staff were helpful and friendly,hotel situated right in the heart of Dundee leave your car and explore.

Room was basic but clean

Room was clean and comfy, however we arrived, keys didn’t work, I booked a twin room, but it was a double, told no twins were available,when in the first room, the window wouldn’t shut, so we were moved to a smaller room. Continental breakfast was terrible, consisted of ham, beef, cream cheese, initially no bread, but some was brought (sliced)and pastries came, when we were finished, coffee when it arrived was like tar. Staff were friendly and helpful

Ecxellent breakfast helpful staff..best bed i slept in at any hotel... very relaxing hotel..we really liked our stay..Enrico..Karen

Excellent staff, good facilities - just needing a revamp as very dated

Arbroath Smokies for breakfast were amazing. Great parking and really pleasant staff.

We had a really good stay Our room was spacious and we had a great view of the V&A and waterfront. Plenty of towels. Nice tea/coffee tray with biscuits. Enough easily accessible plug points to charge devices. Check-in was quick and efficient with all relevant information given. We had breakfast on our second morning and it was a normal, good hotel breakfast and the price was reasonable. Staff were all very pleasant and helpful. We would especially like to compliment the lady who was on shift in bar Friday and Saturday nights (I am sorry I don't know her name but she has blue hair). She looked after us really well and, also, took great pride in her work.

Parking handy, breakfast was good. Noise in room from pub next door didn't get much sleep

Location

Clean rooms, bit out dated but okay for 1 nights stay. Location good for city centre. Very noisy during the night from students leaving pubs/clubs

Room had everything you needed for a break away. Staff were amazing especially Kim who couldn’t do enough to ensure we had the best experience. You are Amazing Kim ❤️xx

Really enjoyed my stay at the hotel pleasant staff and a bit of grandeur. Self parking a real bonus hopefully return in July.Very relaxing . Thanks

The room was clean but the whole hotel is in need of refurbishment as its very old and dated. I went down to the restaurant but there was no one there so I didn't bother staying. I wouldn't stay there again.

The room and hotel were very clean and the service was excellent. It's a very old hotel, so needs a bit of tlc. That wouldn't stop me staying again though. The hotel is central, the shower is powerful and I had a view of the Tay and rail bridge, as well as a smart tv.

Comfortable overnight stay had everything you expect plus good central location. No real outside noise. Clean Comfy bed,a large bathroom with plenty of towels. I would stay again

One disappointing factor was that they didn’t do evening meals. Breakfast was excellent The creaking floor boards were a bit annoying The parking was a bonus Overall value for money

Breakfast was good!

Self service breakfast on first morning was awful. Second morning we were given pit of tea on arrival and breakfast was ordered and served. Much better. The room was cold as the radiator was below the window. There were no extra blankets in the room. When we arrived reception was not staffed.