InterContinental Hotels EDINBURGH THE GEORGE by IHG, an IHG Hotel

Very well situated for many of the main attractions in Edinburgh and for bus, tram and train links. The staff were very friendly and attentive. Rooms were comfortable and clean. There was a good variety of breakfast food options. Slight drawbacks were: our room was pretty noisy (lift, fridge motor, other people's doors slamming and people moving about in the room above), the bathroom is rather cramped and presents a challenge to get in and out of the bath particularly the way the shower screen operated and finally to access some areas of the hotel (eg gym) there was a very convoluted route to and from our hotel room.

Very nice stay. Highly recommended when in Edinburgh. Everything is very good and makes your time in Edinburgh very easy.

All staff at the hotel were amazing

This is a beautiful hotel in an historic building in New Town Edinburgh. The staff was friendly and helpful. The service was impeccable. We ate at both the Le Petit Beefbar and Burr and co and enjoyed them both. The hotel is near Rose Street with tons of restaurants and Pubs. We liked that it was a relatively short walk to the noisy and busy Royal Mile, but it is in a much more quiet area. Highly recommended!

The building was very pretty and the public areas are nice. Breakfast was also good, there is enough to choose from. Location is perfect. We stayed for five nights and was appointed a room with a very noisy A/C, we had to switch it off to be able to sleep. The toilet wasn’t flushing properly as well. The tissue you throw in comes back up. I personally think that this is one of the problem rooms but the one who assigned the rooms should have given it to short staying guests, not to long staying ones. Anyway, we told Reception about it on our second day before breakfast. When we arrived in the evening, they told us that they fixed it. The noise had certainly toned down but not bearable enough for one to sleep through. Also, whatever they did to tone it down made the A/C warmer. The toilet situation was still the same too. There came an apology note afterwards with a bottle of wine from Guest Relations saying that the problem had been solved. Maybe ask the guest first if it was really fixed before sending the card with wine? Also, the thought was nice but lacking in anticipation. I am traveling w/ my 14 year old daughter, why send wine? It was late and we were tired so we just switched off the A/C that night again. On the 3rd day we had an early tour. I informed the Reception that we needed a better solution when we come back that evening. We finally moved to a smaller room but with quieter A/C and a properly flushing toilet on our third night. A bit disappointing stay.

Everyone was very hospitable. Thanks a lot to everyone

Lovely staff, wonderful room and perfect location.

Lovely staff and lovely hospitality

This property was nicely appointed , close to things we wanted and the staff was accommodating. Very comfortable beds and pillows

Our second time staying here and The George did not disappoint! The customer service is exemplary. The concierge named Kevin was helping us get tickets to the Castle but there was a glitch in the system. He apologized and sent us to the BIG RED BUS a few blocks away to try and get them. We were able to do so with no problem. But we were surprised to look up and see Kevin jogging toward us to tell us he was able to fix the problem! We were three blocks away and he tracked us down to make sure we were taken care of. Now that's service! We had a slight problem with the air in the room and without asking to be moved, the head of customer service, Hannah, had us moved to a nicer room the next day and delivered a special treat too! Love this hotel!

Nice hotel. The breakfast was a very good buffet style breakfast and you could also order some items from a menu definitely worth it. Staff were all super nice. Got lucky with early check in at 9am which was super appreciated. 5/5

Extremely friendly and helpful staff

Ideal location: safe neighbourhood, easy to access (by Uber, tram, bus, walking), loads of dining options from affordable to high end, lots of cafes, great shopping Lovely architecture/historic property Front of house staff were helpful, enthusiastic and professional My only issue was with weekend housekeeping staff: on Sat they left me no tea/milk for tea and on Sun no one serviced my room at all (and I left a tip every day for the housekeeper!) I called and asked for tea and milk and explained that my room had not been tidied/cleaned and I hope that note was passed on. They sent up a lovely man (I apologize that I have forgotten his name - sweetie black man with a shaved head) with tea and milks and I asked him to catch a large stinging insect in my curtains (bee? hornet? wasp?) This was very important to me as I am deathly allergic to stinging insects and did not have an Epi-pen with me (as it is early spring and I was not expecting to see any).

Just a really clean, beautiful and quality hotel. Concierge Keven and Customer manager Hanna were excellent hosts.

Very good option

The front desk was very helpful and friendly!

I hadn't stayed here in years. So far it has been a great and relaxing stay. The room is well appointed with things to make your stay relaxing. My favourite thing is the air conditioning as cool temps in the room can be very relaxing indeed. The petit bar restaurant is also very good. Nice staff too. Good decor in the whole place. Location is great if you want to do sightseeing or stay around the castle and art museums around Princes Street. Also very close to the train station. Recommended stay. You will find it very relaxing.

The staff was extremely friendly and accommodating. Room was well furnished and very clean. Over all, and excellent hotel!

Loved the location of the hotel, so many options within walking distance. The hotel was clean and well furnished & apart from the fan in our room, it was quiet. Unfortunately the toilet was very difficult to flusy

Great, classic hotel. Loved it!