Hotel on the Promenade

Hotels
9,4
/10
Exceptional
27 reviews

What Guests Say About Their Stay

William A. Allen
10,0
/ 10
A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
Tamra
10,0
/ 10
The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Verified traveler
10,0
/ 10
Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
In the Area
See Map
11 Arthurs Road, Sea Point, Cape Town, Province of the Western Cape, South Africa, 8001

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel on the Promenade is a hotel in a good neighborhood, which is located at Cape Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel on the Promenade

Discover More Places
11 Arthurs Road, Sea Point, Cape Town, Province of the Western Cape, South Africa, 8001
Others Hotel on the Promenade
Others 2 Hotel on the Promenade

Discover More About Hotel on the Promenade

Location


Hotel on the Promenade is a hotel in a good neighborhood, which is located at Cape Town.

About Hotel on the Promenade

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel on the Promenade exclusively for you.

Get precious and unforgettable moment during your stay at Hotel on the Promenade.

All facilities in Hotel on the Promenade

Others Hotel on the Promenade
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Welcoming drinks
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Valet parking (surcharge)

General

  • Parking
  • Terrace

Shuttle Service

  • Cruise shuttle (surcharge)
  • Airport transfer (surcharge)

Business Facilities

  • Business center
  • Computer station

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel on the Promenade

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 500.00 per day
  • Airport shuttle transfer per adult: ZAR 500 (one way)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
13:00 - 00:00 - Before 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel on the Promenade
7
Number of floors in Hotel on the Promenade
2
Another facilities in Hotel on the Promenade
Laundry service, Express check-in, Welcoming drinks, Newspaper in lobby, Tours

Frequently asked question in Hotel on the Promenade

What are available facilities at Hotel on the Promenade?
There are top facilites at Hotel on the Promenade such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel on the Promenade?
The standard check-in time at Hotel on the Promenade is starting from 13:00 - 00:00 while the latest check-out time is at Before 11:30
Does Hotel on the Promenade provide breakfast?
Yes, Hotel on the Promenade provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel on the Promenade

9,4
Exceptional
From 27 reviews
Cleanliness

9,4

Room Comfort

9,8

Location

9,0

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel on the Promenade

Number of reviews per page
20
40
Top reviews
William A. Allen
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
Tamra
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Verified traveler
10,0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
Verified traveler
10,0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

Incredible stay. Fabulous location. Comfy bed. Good WiFi.
Verified traveler
6,0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.
Read More
Raymond
10,0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Wonderful hotel close to the beach. Excellent service. Very good restaurant.
Verified traveler
10,0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.
Michael
10,0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!
Read More
FBB
8,0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

The Cascades is an amazing boutique hotel. I thoroughly enjoyed my stay there. The rooms are superb!! Although the bathroom didn't seem like it had been cleaned properly (I found random hairs in the basin & shower) I find it hard to hold this against them due to the lovely I had at the hotel.
Ilana
10,0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

The staff was extremely welcoming and friendly upon our arrival. The room was spacious, very clean and well appointed with modern amenities and a large balcony. Breakfast was delicious! Very close to the ocean and the Sea Point Promenade. Would definitely recommend!
Jamie
10,0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

Best place we stayed in during our visit to Cape Town. Close to the water and about 4km out from the V&A waterfront and thankfully less touristy. Wonderful patio restaurant and the service was excellent. It's easy to hop on a bus and parking was easy to find. Uber is available in Cape Town so it's easy to get around if you prefer not to drive.
Read More
SoWi
10,0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

Very nice hotel, kind and warm welcome by Els and her staff, extended breakfast. Fantastic service, very good adress in Cape Town !!!
John & Hettie
8,0
/10
Reviewed 685 week(s) ago

Hotels.com verified review

Had a great stay. Parking can be a problem. We only had "nibbles" as most of the meals on the menu (dinner) was not available. But it was good. Breakfast was awesome. The staff is really good and the reception when we arrived the best.
Christina
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

-
Danilo
10,0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Excelente localização e visinhança. Equipe fantástica, bem receptivos e atenciosos. Café da manhã impecável!
didier
10,0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Tres bel hotel,propre bien situé, Acceuil remarquable
Anton
10,0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Ett litet och mycket fint boutique hotell som gjorde vår vistelse i Kapstaden så bra som överhuvudtaget är möjligt. Mycket hjälpsam och trevlig personal. Rummet var stort, funktionellt och rent med en stor hörnbalkong på andra våningen. Delvis utsikt över havet. Frukosten var fräsch och varierad och maten på lunch och middag var mycket bra.
Read More
Verified traveler
10,0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Awesome place to stay in Cape Town. Really close to the beach with very confortable bedroom and tasty breakfast. Staff is very friendly.
CHIEH
10,0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

Great place to stay. The staff are all friendly and willing to help. Quiet neighbourhood and close to the beach.
Rodrigo
8,0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

O hotel é muito bem localizado, fica em Sea Point. Dá pra andar pra praia a pé, tem um calçadão muito legal pra dar uma caminhada e fazer um exercício. O staff é muito simpático, o quarto tem um tamanho bom e o banheiro também. Cama e banho confortáveis. O restaurante do hotel não é nada excepcional, mas oferece boas opções. O café da manhã incluído tb é farto. Apenas 2 pontos negativos a serem mencionados: a simpatia do gerente não era das melhores, apesar que no último dia conhecemos a esposa dele que o substituiu e a diferença foi de 180 graus, muito simpática, pena que só a conhecemos no último dia! E a internet oferecida nos quartos, muito instável e apenas 1 aparelho por vez ( pra quem depende de internet durante a viagem é uma questão).
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel on the Promenade

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.