Bcn Urbaness Del Comte

Clean a basic suited my price budjet and location.

Clean room, good location, nice staff.

Nice hotel, nice staff, good breakfast, clean rooms. Rooms are small. It would be perfect if rooms had mini bar. Location is excellent.

Good location, clean rooms, good breakfast and good price, only the air conditioning is a bit poor, all the staff very friendly, thanks

okay for a short stay base, easy access to all the transports, staff are friendly and easy to communicate with and were happy to give help with tourist type info. room was clean and cleaned daily and the twin beds were large and very comfortable. there is a breakfast available but no other meals, would use this hotel again for a short break

Front desk manager’s behavior was so unprofessional, rude, obnoxious, he does not even know ABC of customer service. I will never only not visit this hotel but the country itself as hotel manager treats tourists like trash. I was visiting from USA.

This is unfortunately the worst place we ever stayed. We are world travellers and we don’t need a lot or anything fancy. Our first experience was the desk clerk who was very rude. When we returned to the hotel to rest, there was no air conditioning although we distinctly selected an air conditioned hotel room advertised. The heat in the room was overwhelming. Next, the guests who were in the room next to ours were running up and down the corridor slamming doors yelling laughing. At one point, well past midnight, I came out of my room and Kindly asked if the noise Level could come down. After another hour of nonstop racket I went down to the desk clerk to ask for assistance. He wouldn’t remove his Headphones to speak to me but the person who was one of the guests responsible for the noise was smoking and rushed up to the desk claiming it was the fault of the male guests she was associated with. This was not honest as I saw them all racing down the hallways slamming doors yelling and shouting. I could never honestly recommend this hotel to anyone as they will not get any rest and if they have any issues, nobody will listen to you. Poorly managed and there seems to be no rules enforced. Plus the fact that the hotel Practices false advertising makes me say it will receive the Lowest ratings from my husband and I. There is Potential with this hotel but it failed in every aspect. Horrible place.

This hotel the worst hotel I see in my life , the reception and management was not good at all, I never recommend it to anyone! I book for 2 night at the beginning I find out was mistake to choose this hotel and because of them attitude I didn’t stay there !

I liked speaking Russian with Luis.

A lot of previous reviews mentioned staff being rude, we met 3 staff on different occasions and all were very good and helpful. But I can see how the natural manner of Barcelona people could be interpreted as rude by international visitors. The hotel is well placed by a Metro station and a short walk to the shopping centre. The room was clean and functional like most budget city rooms. My only negative is we had a room at the rear, adjacent is a construction site where work starts at 8am.

very nice stay

Great value for money & great location! It's 5 minute walk from the drop off/pick up of the A1 or A2 bus from/to airport. The shower was modern but the bedroom was very simple. The bed was two small twin beds combined and I woke up with half the mattress hanging off the frame. Since it's very light, the frame/bed slid around a lot. The one thing I really enjoyed from this hotel through is that they had small pre-packed kits: shaver & shaving cream, toothbrush & toothpaste, comb, Kleenex & even a shoe cleaner sponge. The breakfast was great! It has a wide variety of deli meats, cheese, breads, pastries, eggs, bacon, and juices. I would stay here again. Hope they get heavier firmer beds.

Elevators slow & small

Great stay for the night with a fantastic Thai restaurant next door. Happily stay there again for a bed for the night not for longer as rooms are small.

I like the location

Average.

The front desk staff were extremely friendly and very helpful. I did not like the showers, It’s not a full glass covering the tub, the water tends to get everywhere when you’re showering

Very bad

The shower pressure was ridiculous impossible to take a bath the hot water pressure was so low, same for the shower I noticed it to the reception guy, and it’s the first time someone behaved like that so rude just for that reason I will never go again in that hotel. On top the windows are not soundproof at all. I did many hotel in the city but this one was the worst one. Specially for the price if the room it’s disappointing.

It suited my needs location was good. No lift working and heavy bags to lift. It had a kettle and Tea that’s good. Room looked into corridor that was weird.