What do past guests say about Hotel Beatriz Costa & Spa?

Hotel Beatriz Costa & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Beatriz Costa & Spa

Name: Hotel Beatriz Costa & Spa
Address: Calle Atalaya s/n, Costa Teguise, Teguise, Las Palmas, Canary Islands, Spain, 35509, Calle Atalaya s/n, Canary Islands, 35509, Spain
Rating: 7.8

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7,8

/10

Pleasant

282 reviews

What Guests Say About Their Stay

David

10,0

/ 10

We are genuinely puzzled by some very harsh negative reviews. Yes, the hotel could do with some TLC but it needs to be compared to its Canarian competitors in the same price range. And there we find it good value. We again found it clean enough, bedding and towels changed regularly and with plenty to eat, Large rooms with private balconies nearly all with Sea/Pool views. We had a few maintenance issues, all of which were resolved quickly with the longest taking 48 hours. Food included roast joints, many species of fish, stroganoff, lots of salads, fruit etc. Being mid Atlantic, we would particularly encourage people to try all the varieties of fish even if you have never heard of them. Cost a fortune in UK. Admittedly they are not so good at chips. The staff are friendly and helpful, almost family. Sometimes though they are very busy, there can be 800 guests all wanting breakfast at the same time. They cater to guests from all over Europe so not all the staff are English fluent. Pick quieter times and double check they do understand your English. We tend to use a lot of cliches, idioms and sometimes say “can you” when we mean “will you”. Noise pretty much goes by 11.30pm although the Ents team will get louder as the older winter crowd are replaced by the summer families. Yes, the Spa needs some work but closing it would be a big impact on the guests for that month. Unlike mainland hotels, this hotel is nearly full all year round. And a shout out to Ellis

Sandra

10,0

/ 10

Great value hotel, lovely service, beautiful pool are and very spacious rooms. Will definitely return

Gail

10,0

/ 10

We had a lovely stay impressive hotel food was good staff were so nice the pool and outdoor space is amazing definitely be back

In the Area

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Calle Atalaya s/n, Costa Teguise, Teguise, Las Palmas, Canary Islands, Spain, 35509

Main Facilities

This accommodation offers:

Outdoor pool

Mini golf

Poolside bar

Tennis court

Billiard

Game room

Children pool

Bicycle rental

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

Hotel Beatriz Costa & Spa is located in area / city Teguise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Beatriz Costa & Spa

Calle Atalaya s/n, Costa Teguise, Teguise, Las Palmas, Canary Islands, Spain, 35509

Discover More Places

Discover More About Hotel Beatriz Costa & Spa

General
Near AquaPark Costa Teguise

Location
When you stay at Hotel Beatriz Costa & Spa in Teguise, you'll be next to a golf course, within a 5-minute drive of Easy Diving and Playa de los Charcos. This family-friendly hotel is 12.2 mi (19.7 km) from Playa de Matagorda and 14 mi (22.5 km) from Puerto del Carmen Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Easy Diving - 0.8 km / 0.5 mi
Playa Los Charcos - 1.4 km / 0.9 mi
Playa de los Charcos - 1.4 km / 0.9 mi
Las Cucharas Beach - 1.5 km / 1 mi
Lanzarote Beaches - 1.7 km / 1.1 mi
Jablillo Beach - 2.7 km / 1.7 mi
Playa Bastián - 2.8 km / 1.7 mi
AquaPark Costa Teguise - 3.3 km / 2.1 mi
Playa El Ancia - 4.5 km / 2.8 mi
Playa el Ancla - 4.6 km / 2.9 mi
Costa Teguise Golf Club - 5.3 km / 3.3 mi
Telamon Shipwreck - 6.9 km / 4.3 mi
Playa de la Arena - 7 km / 4.4 mi
Playa de Barlovento - 7.2 km / 4.5 mi
International Museum of Contemporary Art - 7.3 km / 4.5 mi

The preferred airport for Hotel Beatriz Costa & Spa is Lanzarote Airport (ACE) - 17.7 km / 11 mi

Facilities
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Teguise? This hotel has 15920 square feet (1479 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.

Dining
Satisfy your appetite at buffet, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 349 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Beatriz Costa & Spa

Facility

Outdoor pool

Mini golf

Poolside bar

Tennis court

Billiard

Game room

Children pool

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Kids club
Children games
Children pool

Things to Do

Romantic proposal packages
Outdoor pool
Health club
Garden
Library
Spa
Pool sun loungers

Food and Drinks

Poolside bar

Transportation

Bicycle rental

Connectivity

Free WiFi

General

Smoking area
Banquet
Parking
Terrace

Public Facilities

Elevator
Parking
Safety deposit box

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Conference center
Business facilities
Conference rooms
Computer station

Nearby Facilities

Gift shop
Shops
ATM/Banking

Sports and Recreations

Fitness center
Game room
Mini golf
Billiard
Tennis court

Accommodation Policy & General Information in Hotel Beatriz Costa & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Beatriz Costa & Spa	349
Number of floors in Hotel Beatriz Costa & Spa	6
Another facilities in Hotel Beatriz Costa & Spa	Kids club, Children games, Children pool, Romantic proposal packages, Outdoor pool

Frequently asked question in Hotel Beatriz Costa & Spa

What is normal check-in & check-out time at Hotel Beatriz Costa & Spa?

The standard check-in time at Hotel Beatriz Costa & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Beatriz Costa & Spa?

Hotel Beatriz Costa & Spa is a 4.0-star hotel.

How many floors does Hotel Beatriz Costa & Spa have?

Hotel Beatriz Costa & Spa has 6 floors.

How many rooms are available at Hotel Beatriz Costa & Spa?

Hotel Beatriz Costa & Spa has 349 rooms in total.

Does Hotel Beatriz Costa & Spa provide parking?

Yes, Hotel Beatriz Costa & Spa provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hotel Beatriz Costa & Spa

Overall Ratings & Reviews Hotel Beatriz Costa & Spa

Other sources (282)

7,8

Pleasant

From 282 reviews

Cleanliness

8,0

Room Comfort

8,0

Location

6,0

Service and Facilites

8,2

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Traveler Reviews Hotel Beatriz Costa & Spa

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Top reviews

Krzysztof

8,0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

General was very nice time. Especially good food, big swimming pool, friendly staff. Minuses: no drink, even water for dinner (HB). Is SPA but even fora sauna you have pay. Generally speaking it was a good time, I enjoyed.

David

with Partner

8,0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

We are regulars there. and are back again in April. The hotel is huge, in a quiet, out of town location and can have 500-800 guests at a time. Lots of free parking. It is being refurbished from 6th floor down. Communal chairs and tables are mostly new. The Spa needs massive investment to re-open so don't rely on it being open soon. Food is OK and was slightly better than it was in November but they cant do miracles at the price points they offer. Fish dishes are good. They cater to guests from all over Europe so you may need to find the staff members that can fully understand quickly spoken accented English. (Or French or German or even Spanish as they use a lot of Dutch interns) . For us as we are not big drinkers, HB is better value than AI while the main Spa pools are closed.

David

Leisure with Partner

8,0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Large hotel in quiet part of quieter resort. Lots of space and sunbeds available. Room kept clean. Staff friendly to us. Nice Christmas decorations especially the tree. Food could be better but is fair for the price paid. Entertainment was more subdued (=good!) than on previous visits but a lot depends on clientele at time which is very different in Winter to August!!

Callum

10,0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Clean room. Friendly stagg and good food

Callum

10,0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Quite clean. And friendly staff

Scott

Leisure

8,0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

There is much I like about his hotel. The staff are friendly and helpful and I also like the scale of the hotel which is colossal. I also enjoy the breakfast and dinner buffet and have never been stuck for something to eat. The location is set around a 20 min walk back from the beach front which again I quite like as it's quieter and more tranquil. The major downside are the rooms which are very dated and clearly were put together prior to the smartphone/tablet era judging by the décor and lack of connectivity. From what I gather some of the rooms have already been upgraded to more modern standards so clearly plans are afoot for an upgrade.

Patricia

Friends and family Family

4,0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

The food was very basic and repetitive. The pool area was not cleaned well over the evening, so in the morning there was old food and rubbish everywhere. And the smell of vomit. The rooms were cleaned, but if you wanted to use the safe in your room it was €4 a day extra. The staff did not make us feel welcome, you had to que for a long time to buy any drinks. On a plus side the evening entertainment was very good.

Ali

Leisure with Partner

10,0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

The place was amazing and the decor was fantastic!!

Rebecca

Leisure with Friends

6,0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

we arrived at around midnight and was offered a cold meal, however we had already eaten at the airport. would definitely say that they are under staff but the staff are over worked. the location was perfect with a short walk into the town. the hotel stated that there was 3 restaurants however we only saw one in which the food was reparative and usually luke warm. The entertainment was good with a range of different shows. We was quite disappointed on the last day of our holiday as we had checked out of our room at 12pm and put our bag in the luggage room, we went down to the pool and then got changed ready for the airport. we then tried to go for dinner in which we was told was not included in the last day of our holiday even though we didn’t get dinner on the first day either due to a late arrival. i’ve never known a hotel to do this before.

Matthew

8,0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

Ok stay avoid room 117 otherwise you'll have constant sewage smells changed room but took a day out of our adventure. Had to wait until 1500 the next day to check out and in again. Which literally took a day out of our holiday. Rooms very clean. Food excellent.

Verified traveler

Friends and family Family

6,0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

This was our third holiday here over several years. Sadly the hotel now needs refurbishment, worn carpets threadbare in places and tired rooms and decor. a clean sheet put on my bed was discoloured brown. The staff in the restaurant were excellent and the food choice sat well for a 3 star. We enjoyed the visiting children’s football teams. Sadly the spa is closed for refurbishment so that’s a start. We love the out of town location but overall we were so very disappointed .

Idowu

Leisure with Partner

8,0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Good stay but with old facilities

Tina

Leisure with Partner

8,0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Third stay here. Can’t fault the place for the price.

Bev

Friends and family Family

2,0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Disappointing Return Visit – Not Coming Back This was my third stay at Hotel Beatriz Costa and Spa, and unfortunately, it will be my last. While the room was spacious and clean, it felt very dated and in need of a refresh. The staff were generally polite, but reception service was lacking and unhelpful at times. The food, however, was the biggest letdown. It was genuinely terrible—meats were flavourless, vegetables were bland, and some dishes were so bad I actually had to spit them out. For an all-inclusive hotel, the dining experience was extremely poor. No kettle in the room. On our last day the lift stopped working and we are on the 4th floor. We specifically chose this hotel again for the spa, only to find it’s no longer included in the all-inclusive package. Worse still, the spa is in a dangerously poor condition—completely unacceptable for a place that markets itself around wellness and relaxation. It’s clear that standards have dropped significantly since my previous visits. I’m very disappointed and wouldn’t recommend this hotel to anyone. There are much better options in the area.

David

Leisure with Partner

8,0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Large Hotel (can have up to 900 guests) Large rooms most with private balconies, sea or pool views. Basic drinks and food but good value on AI. In quiet area of quiet resort. Spa needs refurbishment and is due to close soon for that. Better for mature couples or families that don't want lots of late night entertainment options

manisha

Leisure with Partner

4,0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Hotel lobby etc is nice, but the rooms are dated and a very poor standard with furniture almost falling apart, and first and dust everywhere. You have to pay for kettle, cups, tea/coffee in the room, as well as basics such as a safe. The only positive is the amazing staff who are very kind, informative and want to help

Joanna

8,0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

The hotel and rooms are dated but all.areas were clean. Spa area was lovely, very relaxing but again, dated and loose tiles on bottom of pools, jacuzzis not all.working. Charged €18 at spa reception, even though hotel receptionist said would be free entry, I challenged this and was told I had to pay. Food was excellent but need more staff to take drinks orders etc. All in all good hotel but very dated.

David

Leisure with Partner

10,0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Christopher

Business

8,0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

Hotel is slightly away from Costa Teguise but atmospheric with huge foyer and reception rooms swimming pool big and heated and food good with plenty of choice.

Tina

Leisure Family

8,0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Large but dated hotel, but that’s reflected in the pricing. The staff are all friendly , especially the entertainment team. The pool area is beautiful! Lots of space and towels are available daily. Food was ok, the all inclusive catered for all tastes. The drinks were also good. It’s a 4 Euro taxi ride to restaurants/ bars if you fancy a change.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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