Hotel BlueBay Banús

Great breakfast selections. Friendly and helpful staff. Clean and spacious room.. great location Walking to the beach.

The property had a village lile feel with little squares, however needs a serious upgrade. The beds all squeaked each time you took a turn, the lounge chairs were so badly sunken you could feel the frame when you lay down. The main choice of food was pizza apart from the buffet which only opened at dinner. The staff were not the most helpful. 1) i asked what the main cuisine was at the buffet and the host waved me off and said i dont know go look, another time i happened to be at reception and asked what the cuisine was and the lady said i cnt help you (ive worked in hotels we always made sure we had all the info/menus/specials to hand) she also just looked me up and down as i smiled at her while leaving, which was rude the bar guy told me it closes for food at 6pm, the next day i went at 5pm and tried to order and another guy said "cant you see it closes 4.30" pointing at signage that was tucked away. Maybe its a language thing or having worked in hospitality and holding to a higher standard. The housekeeping staff were AMAZING and they have the hardest job

Beautiful to look at. WiFi was hit and miss. Staff were either cheerful or rude and unhelpful- nothing in the middle. Clean room, attention to detail could be improved - door to balcony was broken and aircon was not able to be adjusted. Food was amazing though. Really brilliant breakfast and their evening buffet was reasonable and enjoyable. Good wine too.

Just spent 3 nights at this hotel and I was really impressed given the price we paid. The room was massive, as was the bed, and the bathroom, yes they are slightly dated, but give an Andalucían feel. They were kept immaculately clean. The pool areas equally great, we hired a Bali bed which was well worth the 40 euros for the 2 of us. Only had breakfast there and it was delicious. Staff are all really friendly and helpful. Hotel located a short walk to the beach and around 15 mins to the port. Great stay as part of our road trip on the Costa del Sol. Excellent value for money.

Amazing location stuff and food. If they renovate

The room was a bit dated, although rest of the public rooms were fine . Breakfast good. Pool area looked nice. 5 minute walk to the beach, nice beach bar. Overall the location is really good for Puerto Banus and excellent value for what you get.

The room was clean, but a little bit dated. However, it worked for what I needed. The breakfast was also nice to have in the mornings.

Staff were helpful and friendly. Good buffet breakfast.

Superb breakfast buffet Nice rooms Nice staff Pretty convenient to beach bus and surrounding area

Liked: 1. Spacious bedroom. 2. Great breakfast. 3. Beautiful swimming pool. Disliked: 1. View of the swimming pool from the ground floor bedrooms is blocked by a row of buses lining the swimming pool. 2. No soundproofing in the bedroom so you could hear the people in the next bedroom and corridor talking. 3. It takes too long to walk from the hotel into town so you have to spend money on cabs back snd forth.

Staff all very helpful and pleasant Reception staff very professional and quick check in and sort out any problems promptly and happily. Rooms are a little dated but very clean and comfortable Pool area is lovely Food is good..Lots of fresh fruit both breakfast and evening meal.

A lovely traditional hotel with lovely staff.

great facilities food choices were great, people were friendly

We are regular visitors to the hotel and love every aspect of it. Unfortunately we have to bring our own orange juise as the juise provided is very weak. This is the only thing that lets the hotel down.

Great value and very good staff

Amazing staff! Thank you!

In short: this “hotel” offers all the charm of a budget sauna, the privacy of a shop window, and the tranquility of a construction site. Would I stay again? Only if they paid me. Where to begin? We booked a family room with a double and a single, arrived to find two singles instead. When we asked to fix it, they kindly offered… for an extra charge. The “air con” turned out to be a heater, so we woke up sweating like rotisserie chickens. When my daughter got sick, reception’s advice was to call an ambulance, for a cough and temperature. Turns out, they just switch off air conditioning in the “off season.” Genius. We tried opening the window, only to realise it faced a public staircas, perfect for giving strangers a free post-shower show. Add paper-thin walls, staff yelling and banging about like it’s a morning workout class, and a maid knocking at 8 a.m. like the police, and you’ve got the full experience. Unforgettable? Absolutely. Enjoyable? Not even close.

Great little complex to stay at, 20 minutes walk from Puerto Banus. Breakfast could be better with the bacon being a heartblocker. Pool areas really nice but could do with some new turfing here and there. Fancy sun beds for rent at a ridiculous cost, hence never saw them used once during our stay. Hotel management you should review this! But Would defo come again

It was okay

Good