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Sercotel Las Estrellas

Hotels
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7,2
/10
Pleasant
206 reviews

What Guests Say About Their Stay

Fco. Javier

10,0
/ 10
Recomendable 100%, limpieza absoluta, cama muy cómoda y ducha perfecta. Solo una pregunta, como se cargan los móviles en una habitación cuádruple? 😂💦 Eso hay que mirarlo. Todo perfecto y personal muy amable.
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RAJARAJAN

10,0
/ 10
Breakfast menu was limited but fresh. Our room was very very small, found it difficult to use and there were no power points or USB ports. They definitely need to i.prove but for the money I paid in comparison to all other extremely costly place, I am still giving high ratings.

Paulina

10,0
/ 10
Lo único que he visto que falta Es una caja fuerte en las habitaciones No vendría mal , que las habitaciones tuviesen una para guardar los objetos personales cuándo el cliente está fuera. Un saludo.
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In the Area
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Estrellas 73, Ciempozuelos, Community of Madrid, Madrid, Spain, 28350

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hotel Las Estrellas Staying at Sercotel Las Estrellas is a good choice when you are visiting Ciempozuelos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sercotel Las Estrellas

Estrellas 73, Ciempozuelos, Community of Madrid, Madrid, Spain, 28350
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Lobby Sercotel Las Estrellas
Lobby 2 Sercotel Las Estrellas

Discover More About Sercotel Las Estrellas

General
In Ciempozuelos

Location
Located in Ciempozuelos, Sercotel Las Estrellas is within a 15-minute drive of Industrial District Las Arenas and Nassica Shopping Center. This hotel is 9.7 mi (15.6 km) from Parque Warner Madrid and 10.5 mi (16.9 km) from Plaza de Espana.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cave of the Moon - 7.4 km / 4.6 mi
El astronauta - 7.6 km / 4.7 mi
Enrique Tierno Galvan Park - 8.2 km / 5.1 mi
Academia de la Guardia Civil de Valdemoro - 8.5 km / 5.3 mi
Hospital Universitario Infanta Elena - 11.3 km / 7 mi
Karting Pinto - 13.1 km / 8.2 mi
Sala Groove - 13.8 km / 8.6 mi
Plaza 8 de marzo - 13.9 km / 8.7 mi
Oso Yogui - 14.3 km / 8.9 mi
Parque del Egido - 14.3 km / 8.9 mi
Superman: La Atracción de Acero - 14.9 km / 9.2 mi
Batman - La Fuga - 15.1 km / 9.4 mi
La Venganza del Enigma - 15.1 km / 9.4 mi
Parque Warner Madrid - 15.6 km / 9.7 mi
He visto un lindo gatito - 16 km / 9.9 mi

The preferred airport for Sercotel Las Estrellas is Adolfo Suarez Madrid-Barajas Airport (MAD) - 44.7 km / 27.7 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Dining
Buffet breakfasts are served on weekends from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

All facilities in Sercotel Las Estrellas

Functional Hall Sercotel Las Estrellas
Functional Hall
Lobby Sercotel Las Estrellas
Lobby
Exterior Sercotel Las Estrellas
Exterior
Bedroom Sercotel Las Estrellas
Bedroom
Others Sercotel Las Estrellas
Others

Transportation

  • Secure parking
  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Sercotel Las Estrellas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sercotel Las Estrellas
43
Number of floors in Sercotel Las Estrellas
3
Another facilities in Sercotel Las Estrellas
Secure parking, Limited parking, Breakfast, Free WiFi, Banquet

Frequently asked question in Sercotel Las Estrellas

What are available facilities at Sercotel Las Estrellas?
There are top facilites at Sercotel Las Estrellas such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel Las Estrellas?
The standard check-in time at Sercotel Las Estrellas is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Sercotel Las Estrellas provide breakfast?
Yes, Sercotel Las Estrellas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sercotel Las Estrellas?
Sercotel Las Estrellas is a 3.0-star hotel.
How many floors does Sercotel Las Estrellas have?
Sercotel Las Estrellas has 3 floors.
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More Reviews from Other Guests in Sercotel Las Estrellas

Overall Ratings & Reviews Sercotel Las Estrellas

Other sources (206)
7,2
Pleasant
From 206 reviews
Cleanliness

7,8

Room Comfort

6,8

Service and Facilites

7,8

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Traveler Reviews Sercotel Las Estrellas

Number of reviews per page
20
40
Top reviews
Sotirios
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff is friendly, clean place but room was cramped. If you arrive by car they have private underground parking for 12 euros/day but you can also park for free around the neighbourhood. Hotel is around 10 minutes walk from the town center.
RAJARAJAN
icon-with Children
with Children
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast menu was limited but fresh. Our room was very very small, found it difficult to use and there were no power points or USB ports. They definitely need to i.prove but for the money I paid in comparison to all other extremely costly place, I am still giving high ratings.
Charlotte
6,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Comfortable beds, kids had single beds which is always better than a sofa bed. Lovely lady on reception had limited English as is my Spanish; but we made it work. Unfortunately ended on a slightly bad note as water was turned off from 9:30am meaning we couldn’t fully get ready before checking out. Not modified of the water being turned off for building works until we asked about lack of water.!
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sally
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Extremely dirty and the beds had bugs. Couldn’t sleep the whole night from the noise and the smell of the hotel. Smells like sewer. Towels were not clean. Bath room was dirty and the room is extremely small. Worst experience ever.
gerardo
8,0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

The Hotel is in the outskirts of Madrid which for me was great since I needed to drive to the airport the next day and I avoided all the traffic of the city
Florian
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Belle façade et beau hall d'accueil, mais que ça, car notre chambre (108) est a l'abandon. Climatisation en fin de vie (mis à17°C pour avoir 24°C dans la chambre, rideaux usés et troués, chambres trop petites pour 4 (chbre 108), sdb vétustes avec robinets branlants, VMC dans la sdb HS du coup 30°C et mauvaise odeur... Personnel d'accueil sympathique mais dommage qu'elle ne parle que l'Espagnol, même pas un minimum d'Anglais, c'est dommage pour un hôtel mais en même temps on est en Espagne et à 20min de Madrid, c'est sûrement normal ?
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María Dolores
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Aparcamiento fácil, personal de recepción muy amable, la habitación el aire acondicionado no enfriaba nada y se pasa calor de los 4 días de estancia la limpieza 2 días bien los otros 2 días fatal . No hay servicio de frigorífico. La bañera resbala muchísimo y el váter de la habitación se meneaba.osea que no volveré a este hotel que se supone son 4 estrellas para el precio cuando en realidad son solo 2 estrellas
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Fco. Javier
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Recomendable 100%, limpieza absoluta, cama muy cómoda y ducha perfecta. Solo una pregunta, como se cargan los móviles en una habitación cuádruple? 😂💦 Eso hay que mirarlo. Todo perfecto y personal muy amable.
Ana
icon-with Partner
with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La habitación estaba muy limpia , tanto el baño como la ropa de cama y toallas.
Irene
icon-with Friends
with Friends
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Al llegar tuvimos un recibimiento excelente por parte de la recepcionista, una chica muy agradable, nos recomendó lugares tanto para visitar como para comer y cenar. Llegamos a la habitación (era en la planta -1) y tenía un olor bastante peculiar; cuando miramos el armario ya sabiamos de donde venía y es que estaba lleno de humedades y moho. El baño tenía un tamaño bastante decente para dos personas, una bañera pequeña, un lavabo y un váter; la única pega que cuando fuimos a coger papel higiénico ya estaba utilizado de antes. Respecto a las ventanas es un poco incómodo no poder abrirla sin tener eliedo de que alguien pueda entrar ya que no hay persianas y tienen unos barrotes fácil de saltar. La recepcionista de la mañana también fue muy agradable.
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Patricia
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ótimo custo benefício. Voltarei!
NATALIA
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Desayuno muy caro para la calidad de los productos.
Richarlysson
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Quarto apertado, péssima insonorização, estrutura antiga, com sujeira (pó), banheira XS
Everaldo
8,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Não crovei
Bernabé
icon-with Friends
with Friends
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Se escucha lo que hablan en las habitaciones contiguas .
María Carmen
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Ha sido una estancia muy satisfactoria, para repetir
Guillermo
icon-Business with Partner
Business with Partner
2,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

La habitación no tiene absolutamente nada que ver con las de las fotos. Viejo, el baño con la ducha con óxidos , el radiador para calentarse no llegaba el cable a propósito, a penas se podía pasar entre las camas y el escritorio , la mujer de recepción una Mal educada , bajamos para preguntar como se encendía el aire y no nos lo dijo en la recepción que había que activar una llave que como era de esperar no tenía ningún cartel, se le pidió aún sabiendo que esa habitación ( la última Del pasillo ) con 40 cm entre Puerta y puerta con otra habitación literal nos amenazó que si no estábamos conformes nos fuéramos a otro hotel, se le reitera que por favor nos cambien de habitación por que era una nevera ya que no estaba encendida la calefacción y nos amenazó por protestar con llamar a la guardia civil. Este hotel es para cerrarlo. No es un hotel la habitaciones al menos la nuestra parecía una pensión. El personal nefasto. Horrible todo. No lo recomiendo ni loco.
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Daniele
4,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Se puede aparcar por la calle, hay bastante espacio. El hotel es muy sencillo. Desde la habitacion se escucha todo el ruido de las otras habitaciones, que enciendan el secador, quien mea, quien habla.. Son mejores las puertas de mi casa que la puerta de entrada de la habitacion. Volvería? A 61€ (con descuento) por noche..NO.
Wim
icon-with Partner
with Partner
8,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Schone kamer en badkamer.u Steeds iemand beschikbaar in de receptie
Roberto
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Gemütliche Betten, nettes Personal, zur Straße hin etwas zu laut, Tiefgaragen Parkplatz kostet 12€ am Tag, um das Hotel herum konnten wir kostenlos parken, gutes wifi, 30min zum Zentrum Madrid
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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