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Hotel Palacio Del Retiro, Autograph Collection

Hotels
9,2
/10
Exceptional
189 reviews

What Guests Say About Their Stay

Gordon

10,0
/ 10
Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.

Henry

10,0
/ 10
The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!

maseih

10,0
/ 10
The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
In the Area
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Calle de Alfonso XII, 14, Madrid, Community of Madrid, Spain, 28014

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Palacio Del Retiro, Autograph Collection is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palacio Del Retiro, Autograph Collection

Calle de Alfonso XII, 14, Madrid, Community of Madrid, Spain, 28014
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Lobby Hotel Palacio Del Retiro, Autograph Collection
Lobby 2 Hotel Palacio Del Retiro, Autograph Collection

Discover More About Hotel Palacio Del Retiro, Autograph Collection

General


Near National Prado Museum

Location


With a stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be centrally located in Madrid, just a 3-minute walk from Puerta de Alcalá and 9 minutes by foot from National Prado Museum. This luxury hotel is 0.5 mi (0.8 km) from Gran Via and 0.7 mi (1.1 km) from Paseo de la Castellana.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Calle de Alcalá - 0.2 km / 0.2 mi
Puerta de Alcalá - 0.3 km / 0.2 mi
Paseo del Prado - 0.5 km / 0.3 mi
Plaza de Cibeles - 0.7 km / 0.4 mi
National Prado Museum - 0.7 km / 0.5 mi
Royal Botanical Garden - 0.7 km / 0.5 mi
Círculo de Bellas Artes - 0.8 km / 0.5 mi
Thyssen-Bornemisza National Museum - 0.8 km / 0.5 mi
Gran Via - 0.8 km / 0.5 mi
Golden Mile - 1 km / 0.6 mi
Plaza de Colon - 1 km / 0.6 mi
Madrid Wax Museum - 1 km / 0.6 mi
National Library - 1 km / 0.6 mi
Paseo de la Castellana - 1.1 km / 0.7 mi
CaixaForum Madrid - 1.1 km / 0.7 mi

The preferred airport for Hotel Palacio Del Retiro, Autograph Collection is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.4 km / 10.2 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 452 square feet (42 square meters) of space consisting of a conference center and meeting rooms.

Dining


Satisfy your appetite for lunch or dinner at The Suite Bar, a bar/lounge which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 50 individually decorated guestrooms, featuring iPod docking stations and minibars. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Palacio Del Retiro, Autograph Collection

Bar, Cafe and Lounge Hotel Palacio Del Retiro, Autograph Collection
Bar, Cafe and Lounge
Entertainment Facility Hotel Palacio Del Retiro, Autograph Collection
Entertainment Facility
Functional Hall Hotel Palacio Del Retiro, Autograph Collection
Functional Hall
Lobby Hotel Palacio Del Retiro, Autograph Collection
Lobby
Accommodation Services Hotel Palacio Del Retiro, Autograph Collection
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • Turkish bath
  • Spa
  • Fitness center

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Palacio Del Retiro, Autograph Collection

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Exempt
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Palacio Del Retiro, Autograph Collection
50
Number of floors in Hotel Palacio Del Retiro, Autograph Collection
4
Another facilities in Hotel Palacio Del Retiro, Autograph Collection
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel Palacio Del Retiro, Autograph Collection

What are available facilities at Hotel Palacio Del Retiro, Autograph Collection?
There are top facilites at Hotel Palacio Del Retiro, Autograph Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palacio Del Retiro, Autograph Collection?
The standard check-in time at Hotel Palacio Del Retiro, Autograph Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Palacio Del Retiro, Autograph Collection provide breakfast?
Yes, Hotel Palacio Del Retiro, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palacio Del Retiro, Autograph Collection?
Hotel Palacio Del Retiro, Autograph Collection is a 5.0-star hotel.
How many floors does Hotel Palacio Del Retiro, Autograph Collection have?
Hotel Palacio Del Retiro, Autograph Collection has 4 floors.
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More Reviews from Other Guests in Hotel Palacio Del Retiro, Autograph Collection

9,2
Exceptional
From 189 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palacio Del Retiro, Autograph Collection

Number of reviews per page
20
40
Top reviews
Gordon
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.
Henry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!
andrea
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Second time at this amazing Hotel!! Love it
OLIMPIO J
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean Room, friendly staff
maseih
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
Kim
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful room, great staff, park is exquisite!
Luis
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great property, very well located and incredible staff
Heriberto
icon-with Partner
with Partner
10,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Luis
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great hotel, great service.
Ellen
icon-Leisure
Leisure
10,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Cecilia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Patricio
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Necesita ya un poco más de mantenimiento y mejoras
carlos
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

very good located attentive staff
Carly
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Al
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Perfect on everything, there could be a better customer service between tour guides and clients.
Margaret
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
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Maureen S
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
Verified traveler
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 253 week(s) ago

Expedia Group verified review

The staff was very nice and helpfull but very understaffed like many properties in europe
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Great Hotel, Very Friendly staff, got an Amazing Suite they upgraded us!!!! Very Happy with our stay.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Palacio Del Retiro, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 189 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palacio Del Retiro, Autograph Collection

Number of reviews per page
20
40
Top reviews
Gordon
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.
Henry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!
andrea
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Second time at this amazing Hotel!! Love it
OLIMPIO J
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean Room, friendly staff
maseih
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
Kim
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful room, great staff, park is exquisite!
Luis
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great property, very well located and incredible staff
Heriberto
icon-with Partner
with Partner
10,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Luis
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great hotel, great service.
Ellen
icon-Leisure
Leisure
10,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Cecilia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Patricio
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Necesita ya un poco más de mantenimiento y mejoras
carlos
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

very good located attentive staff
Carly
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Al
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Perfect on everything, there could be a better customer service between tour guides and clients.
Margaret
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Read More
Maureen S
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
Verified traveler
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 253 week(s) ago

Expedia Group verified review

The staff was very nice and helpfull but very understaffed like many properties in europe
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Great Hotel, Very Friendly staff, got an Amazing Suite they upgraded us!!!! Very Happy with our stay.
Number of reviews per page
20
40