What do past guests say about Hotel Riu Palace Tenerife?

Hotel Riu Palace Tenerife is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Riu Palace Tenerife

Name: Hotel Riu Palace Tenerife
Address: Urbanizacion La Herradura, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670, Urbanizacion La Herradura, Canary Islands, 38670, Spain
Rating: 9.2

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9,2

/10

Exceptional

162 reviews

What Guests Say About Their Stay

Roy

10,0

/ 10

We had a sea view room.The cleaning staff were excellent,as were the whole of the staff.The pools wer e similarly excellent and very well kept ,clean and tidy.Our room was of a very good size,particularly if you compare it to other hotels

Elizaveta

10,0

/ 10

This hotel (unlike many other hotels is this area) is located right next to the beach. But what is really unique is that this beach is very well protected from the waves which are quite strong sometimes. While many other neighbour beaches were closed ours was open. So in addition to the swimming pools in the hotel we were able to swim every day in the ocean. We also liked that hotel that hotel is located in a quiet, not crowded, corner of Costa Adeje but one can find restaurants and shops in 10-15 min walk along the beach.

Brian

10,0

/ 10

The dinner menu was excellent with great alternatives, as was with the breakfast menu. Only problem is a general one of hotels in Spain of them not knowing how to cook bacon.

In the Area

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Urbanizacion La Herradura, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Children pool

Bicycle rental

Laundry service

Parking

Elevator

Garden

Fitness center

Bicycle storage

Hotel Riu Palace Tenerife is located in area / city Adeje. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Riu Palace Tenerife

Urbanizacion La Herradura, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670

Discover More Places

Discover More About Hotel Riu Palace Tenerife

General
Near Plaza del Duque Shopping Center

Location
With a stay at Hotel Riu Palace Tenerife in Adeje (Costa Adeje), you'll be a short 4-minute walk from El Duque Beach and within 4 minutes by car from Fañabé Beach. This family-friendly hotel is 4.2 mi (6.8 km) from Siam Park and 4.8 mi (7.8 km) from Playa de las Américas.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

El Duque Beach - 0.4 km / 0.2 mi
El Beril - 0.5 km / 0.3 mi
Tenerife Beaches - 0.5 km / 0.3 mi
Playa de la Enramada - 1 km / 0.6 mi
Plaza del Duque Shopping Center - 1.2 km / 0.8 mi
Spa Vitanova - 1.3 km / 0.8 mi
Fañabé Beach - 1.4 km / 0.8 mi
The Duke Shops - 1.4 km / 0.9 mi
Playa La Caleta - 1.6 km / 1 mi
Megabowl - 1.9 km / 1.2 mi
Playa El Varadero - 1.9 km / 1.2 mi
Tenerife Top Training - 2.3 km / 1.4 mi
La Caleta National Park - 2.4 km / 1.5 mi
La Pinta Beach - 2.5 km / 1.6 mi
Playa Puerto Colón - 2.6 km / 1.6 mi

The nearest airports are:
Tenerife South Airport (TFS) - 23.2 km / 14.4 mi
La Gomera (GMZ) - 84.3 km / 52.4 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 84.5 km / 52.5 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and bike storage.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 334 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.

All facilities in Hotel Riu Palace Tenerife

Facility

Outdoor pool

Poolside bar

Children pool

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Children pool

Food and Drinks

Vegetarian meal
Poolside bar
Buffet breakfast
Breakfast
Snack bar

Things to Do

Outdoor pool
Entertainment for adults
Outdoor facilities
Beach umbrella
Garden
Spa
Beach sun loungers
Pool sun loungers

Transportation

Bicycle storage
Bicycle rental

Connectivity

Free WiFi

General

Parking
Terrace

Accessibilty

Accessible parking
Accessible path of travel

Public Facilities

Elevator
Parking
Smoke-free area

Hotel Services

Laundry service
Multilingual staff
24-hour Receptionist

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Riu Palace Tenerife

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Palace Tenerife	334
Number of floors in Hotel Riu Palace Tenerife	9
Another facilities in Hotel Riu Palace Tenerife	Babysitting with surcharge, Children pool, Vegetarian meal, Poolside bar, Buffet breakfast

Frequently asked question in Hotel Riu Palace Tenerife

What is normal check-in & check-out time at Hotel Riu Palace Tenerife?

The standard check-in time at Hotel Riu Palace Tenerife is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Riu Palace Tenerife provide breakfast?

Yes, Hotel Riu Palace Tenerife provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Riu Palace Tenerife?

Hotel Riu Palace Tenerife is a 5.0-star hotel.

How many floors does Hotel Riu Palace Tenerife have?

Hotel Riu Palace Tenerife has 9 floors.

How many rooms are available at Hotel Riu Palace Tenerife?

Hotel Riu Palace Tenerife has 334 rooms in total.

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More Reviews from Other Guests in Hotel Riu Palace Tenerife

Overall Ratings & Reviews Hotel Riu Palace Tenerife

Other sources (162)

9,2

Exceptional

From 162 reviews

Cleanliness

9,6

Room Comfort

9,2

Location

9,4

Service and Facilites

9,4

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Traveler Reviews Hotel Riu Palace Tenerife

Number of reviews per page

Top reviews

Roy

with Partner

10,0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

John

with Partner

8,0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

This is a large hotel with a lot of guests. Mostly this is managed very well, but does cause a feeling sometimes of being in a holiday camp. Mealtimes particularly. The staff are good and service they offer is courteous and prompt. The Wi-Fi, especially outdoors is good connection, but a bit slow. The a/c in our room was quite noisy. Fortunately we were able to turn it off when sleeping as it is February.

Paul

with Partner

8,0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Excellent staff. Very good position in Costa Adeje. Good food. Pool area very well maintained and communal areas generally excellent. Reasonably priced pool bar for lunch/coffee/ beers. Overall a good hotel and the best we’ve stayed in at Costa Adeje. Minor quibbles: the gym was small and fairly limited equipment, no tennis courts etc which some would expect at a 5 star hotel. The perennial problem of beds being reserved by people in the middle of the night was annoying but difficult for the hotel to address. The towels in the room are thin and not what you’d expect in a 5 star hotel but these are minor points.

Elizaveta

Leisure with Partner

10,0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Marius Calin

10,0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

Hotel RIU PALACE . The best Tenerife.

Brian

Leisure Family

10,0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

The dinner menu was excellent with great alternatives, as was with the breakfast menu. Only problem is a general one of hotels in Spain of them not knowing how to cook bacon.

thomas

8,0

/10

Reviewed 94 week(s) ago

Hotels.com verified review

Great location by the sea , fantastic grounds and staff . The room itself was a bit tardy and hadn't been maintained to a standard id expect for this hotel.

David Linden

Leisure Family

6,0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Nice hotel and grounds with good access to the boardwalk. We stayed at the RIU Arecas, the hotel immediately behind it. The RIU Palace is a good hotel if you want larger hotel gardens and boardwalk access for the elderly etc. However, if you don’t mind walking down a large flight of steps, the RIU Arecas is the same standard and had better food.

Edith

Leisure with Partner

10,0

/10

Reviewed 128 week(s) ago

Expedia Group verified review

Awesome experience. Outstanding customer service. Great location.

Verified traveler

Friends and family Family

6,0

/10

Reviewed 155 week(s) ago

Hotels.com verified review

We went in with mild expectations as we have stayed at a Riu before and have an idea on what to expect. Overall, it was fine. Place was clean, staff were excellent - outside of the lady who checked us in and was not overly friendly and enjoyed saying “no” a lot. Cleaning staff and restaurant staff were 10/10. Breakfast was good, something we looked forward too but still could be improved. Buffet dinner was pretty bad. The rate we paid to include half board was absolutely not worth it after trying the buffet dinner. We ended up having dinners outside the resort because it was so bad. Also they charge you for water and pop etc which seems wildly unfair for such a large scale resort. The demographic is mostly 75 plus year olds and being in our 30’s, this was a bit of a shock. Overall, that was fine as they were very quiet! Next time we will stay elsewhere and look forward to eating more food off the resort. Not worth the money.

Juan

Leisure Family

10,0

/10

Reviewed 160 week(s) ago

Expedia Group verified review

It’s probably been the best resort we’ve stayed. To resume everything in one word, we’d say IMPECABLE. Everything was just perfect, from the moment we entered the hotel lobby, to the rooms and all areas. Staff is simply incredibly friendly and helpful. The restaurants were just amazing, and the food just delicious. We over indulged every day! The night shows were fantastic. The hotel location couldn’t be better, with the beach just literally 1 minute walk. Quite beach with a life saver post, black sand with pristine waters. We just want to specifically mention Monica, Linda and Ana at front desk; they answered every single of our, sometimes annoying, questions in patient and friendly manner. We were very sad when we left but looking forward to a second visit.

John

Leisure with Friends

10,0

/10

Reviewed 162 week(s) ago

Expedia Group verified review

Excellent half board value. Food and staff were excellent.

Delroy

Leisure with Partner

8,0

/10

Reviewed 185 week(s) ago

Expedia Group verified review

Welcoming and helpful reception and catering staff. Clean and spacious room - lovely shower. Some days room attendant had to be reminded to replace soap and lotion.

Julie

with Partner

10,0

/10

Reviewed 188 week(s) ago

Hotels.com verified review

We stayed in sea view room which had lovely views over gardens across to the sea. Pleasantly surprised at the variety and quality of the food. We were planning on eating out a few times but changed our minds. The speciality restaurants were both good. The quality of the evening entertainment was varied, some better than others. The ambiance in the theatre seating area could be improved with some table lighting. The pool area was great. We loved the adults only pool. Overall we would definately stay here again

MICHAEL

10,0

/10

Reviewed 195 week(s) ago

Hotels.com verified review

my only comment is -- no external light on the balcony

Robert

Leisure with Partner

10,0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

An excellent hotel overall with very little to criticize

John

with Partner

10,0

/10

Reviewed 216 week(s) ago

Hotels.com verified review

Excellent hotel. Service very good. Will stay there again.

Tonderai

Leisure with Children

8,0

/10

Reviewed 221 week(s) ago

Expedia Group verified review

Great first trip to Tenerife staying at the Riu Palace Tenerife

VIKTORIYA

Leisure Family

10,0

/10

Reviewed 225 week(s) ago

Expedia Group verified review

Food service staff

paulo sergio

Leisure with Children

8,0

/10

Reviewed 227 week(s) ago

Expedia Group verified review

The location was amazing as well the view Lack of entertainment Service to far for 5 star hotel Employee they are like robots no engagement with client Food was amazing Just 3 restaurants No music at the pools Rooms the cleaning was rushing No details on the room Mattress is to hard Over all was nice

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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