Hotel Zenit Conde de Orgaz

Excelente hotel, cerca de metro Esperanza lo cual lo vuelve conveniente si vas uno al aeropuerto por metro, en un barrio muy tranquilo y con buenas amenidades

This is a very good hotel little bit far from the main Madrid downtown and other attractions. Breakfast and other amenities in hotel are excellent. Staff is friendly too.

Awesome!

Ok for a night

Despite its somewhat Spartan blocky exterior this is a friendly, comfortable, well appointed hotel in a leafy residential area just outside the busy city centre and close to a small mall with plenty of shops and restaurants.

Nice property

One night stop only, but we have stayed here before and will return. Very recommendable hotel

Staff were very pleasant and helpful. The restaurant had very good service and excellent food choices. We enjoyed our stay very much. I especially liked the outdoor dining and seating.

Very attentive and friendly staff

Close to Barajas Airport and next to one Metro station on the airport line. A little noise from the outside of my room and from the rooms next to mine. I was on the first floor next to some meeting facilities and the lift. Thay might have been the reason.

Excellent location, very calm neighboorhood, lots of restaurants nearby, very nice and big room, cool restaurant downstairs

Overall the staff was helpful and professional and the building was in good condition. However the room was too dark and depressing after sunset because there weren't enough lights by design. In the pictures the rooms seemed brighter.

Our queen mattress needed to be replaced. I could feel the wires and we would both fall in the middle of it. It was hard to rest well on it which I find critical for any hotel room. All other aspects of the hotel were good. Service was excellent. Restaurant and room service was really good at convenient price.

Nice hotel. Stayed for the night for a flight layover

The hotel is really close to the airport but too far from city center. It’s clean, the water pressure was ok and it was quite. Staff was lovely but still, I didn’t like the vibes. The bed is not so comfortable and the blanket as well. Overall it was a nice hotel and if it didn’t cost me a fortune it might be a good experience.

Good area, service and comfort. Parking was expensive at £15 approximately per night, no option but to use the hotel parking. The graffiti art around Valencia streets is pretty amazing.

On the outskirts of Madrid but only 20 minutes away on the metro, with the Esperanza station a 5 minute walk away. Plenty of parking on the surrounding streets which was free of charge. Good access to the airport as well.

Quite adequate for spending the night. Although the room had a modern design it was less than functional. Unable to completely open the closet door in #104 since the bedside table blocked the door. The shower floor was slippery when wet and the lack of a shower curtain insured that the bathroom floor was soaked after use. There was a lack of desk space for paperwork and organizing documents. I am used to having the complimentary coffee, tea, and bath items replenished each day as needed. Over a four day stay none of those items were replaced except for the towels.

Worse Customer Service Ever!!! I prechecked at 10am, checked in at 2pm left my bags and went to meetings I had. I can back exhausted at 10pm and realized the room was next to the elevator and the noise was extremely loud! It sounded like construction work was being done in my room! I am not exaggerating! When we called down to the front desk we were told hotel was sold out. Their comments to us in a nutshell for complaining was: why didn't you say anything when you checked in. How are we supposed to know how sensitive your ears are. I already apologized. Wait a few hours it will die down ! Icing on the cake was she. The manager called at 11:30pm to say that we were welcome Ed to pack our belongings and leave and they would not charge use!!! Then I got a note from corporate saying the room was one of their best rooms and they truly didn't understand my complaint. I don't understand how customer service doesn't exist in this hotel. They would not acknowledge that my complaint was valid but annoyed as to why I was complaining. Beware of rooms ending in 01!

The hotel was overall good, but I was shocked when I saw the duvet of my room on the 7th floor that was dirty with blood probably. Please check your better the rooms and beds...