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Mirador Maspalomas by Dunas
Hotels
7,6
/10
Pleasant
299 reviews
What Guests Say About Their Stay
Vincent
10,0
/ 10
Really impressed by hotel haven’t done all inclusive for years and this hotel exceeded my expectations. Only negative evening entertainment was ok but some guests that were there before us said it was better.
Verified traveler
10,0
/ 10
I loved the reception team, so helpful and very quick and efficient to help you. In general hard working staff, clean and central!
Jacqueline
10,0
/ 10
We're just back from a fantastic family break at the Dunas mirador maspalomas hotel over October half term.
The hotel was spotlessly clean, staff were attentive but not intrusive. The energetic and friendly entertainment team had an action packed programme for all ages through the day and night. The all inclusive timings worked perfectly, and the 'help yourself' drinks made it easy to have whatever you liked, whenever you liked.
There was a fantastic continental feel to the hotel and it's customers with entertainment staff managing to cater in French, German, Italian, English, Spanish and even some Polish! There were also some Scandinavian guests too!
The only thing that let it down was some guests (mainly English I'm disappointed to admit) hogging front row sunbeds with their towels all day. Two sets turned up at 3pm to use towels left at 8am whilst they went to the beach. Don't do it! There are plenty of sunbeds to go around. Even with this issue we never had any trouble finding 4 seats together for our family.
Recommendations to the hotel for improvements : heated pool
( though the whole family used it anyay, so it didn't detract )
Thank you to all the staff!
In the Area
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Calle de Einstein, s/n, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Mirador Maspalomas by Dunas
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What's around Mirador Maspalomas by Dunas
Calle de Einstein, s/n, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100
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Location
Mirador Maspalomas by Dunas is a hotel in a good neighborhood, which is located at San Bartolomé de Tirajana.
About Mirador Maspalomas by Dunas
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Mirador Maspalomas by Dunas.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mirador Maspalomas by Dunas exclusively for you.
With all facilities offered, Mirador Maspalomas by Dunas is the right place to stay.
All facilities in Mirador Maspalomas by Dunas
Others
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Garden
- Waterslide
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Children pool
- Kids club
Transportation
- Beach shuttle
General
- Terrace
Accessibilty
- Accessible parking
Business Facilities
- Meeting facilities
Sports and Recreations
- Billiard
Kids and Pets
- Supervised childcare
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Mirador Maspalomas by Dunas
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 10 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mirador Maspalomas by Dunas | 436 |
Number of floors in Mirador Maspalomas by Dunas | 5 |
Another facilities in Mirador Maspalomas by Dunas | Shops, Beach umbrella, Hot tub, Outdoor pool, Garden |
Frequently asked question in Mirador Maspalomas by Dunas
What are available facilities at Mirador Maspalomas by Dunas?
There are top facilites at Mirador Maspalomas by Dunas such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mirador Maspalomas by Dunas?
The standard check-in time at Mirador Maspalomas by Dunas is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mirador Maspalomas by Dunas provide breakfast?
Yes, Mirador Maspalomas by Dunas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mirador Maspalomas by Dunas?
Mirador Maspalomas by Dunas is a 3.0-star hotel.
How many floors does Mirador Maspalomas by Dunas have?
Mirador Maspalomas by Dunas has 5 floors.
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More Reviews from Other Guests in Mirador Maspalomas by Dunas
Other sources (299)
7,6
Pleasant
From 299 reviews
Cleanliness
8,4
Room Comfort
7,2
Location
6,2
Service and Facilites
8,0
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Traveler Reviews Mirador Maspalomas by Dunas
Number of reviews per page
20
40
Top reviews
Vincent
Friends and Family
10,0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Really impressed by hotel haven’t done all inclusive for years and this hotel exceeded my expectations. Only negative evening entertainment was ok but some guests that were there before us said it was better.
DENISE
Leisure Family
6,0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
The air con through out the hotel was so low that the hotel and dining area was not cool made it stiffling and unpleasant when eating your meals, dissapointing that the drinks in the sports bar were not part of the inclusive package even though the sports bar is on the complex,being charged for pool towels per person per towel cheaper to take your own towels
l
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Neil
Leisure
6,0
/10
Reviewed 186 week(s) ago
Expedia Group verified review
Great value clean accommodation. Food good value and quality. Negatives - just a bit far from beach (although there's a free bus 4 times/day) or else it's a taxi ride to get anywhere. Great for families. Pool bar was very good and had great snack options between meals.
Verified traveler
Business
8,0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
Overall good impression. Improve it further by some less harsh lighting in the dining room and reception.
Verified traveler
Leisure Family
10,0
/10
Reviewed 307 week(s) ago
Expedia Group verified review
I loved the reception team, so helpful and very quick and efficient to help you. In general hard working staff, clean and central!
Verified traveler
Leisure with Children
2,0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
Smells of raw sewage throughout. One of us got food poisoning within first day. Children disturbed seeing ants consuming cockroach carcasses. Our room was right next to a music stage even though we had young children so extremely loud music kept us up til 11 every night. We asked to move but reception staff fobbed us off - come back in 10 mins, come back in an hour, come back this afternoon, come back tomorrow - my manager is in a meeting, my manager is in another meeting. Staff were just as bad on simple requests like the euro got stuck in the pool table: after queueing at reception 15 minutes, 'one moment please', while they serve another queue of people and ignore us. Food was poor and we didn't trust it after one of us spent day 2 vomiting, so the children would only eat bread and were desperate to go home. We paid £600 to airline to leave 2 days early.
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Verified traveler
8,0
/10
Reviewed 388 week(s) ago
Hotels.com verified review
Happy with stay, sonnenland is about 4 km from the beaches but a shuttle bus is provided. Standard of food is fairly good. And the rooms are very nice.
Eric
8,0
/10
Reviewed 394 week(s) ago
Expedia Group verified review
Huge hotel with lots of people lying around the pool and pool bar, not the usual place I go to but I wanted all inclusive. Food was plentiful and good with excellent lengths of meal times.
My room was spacious, well maintained, serviced and quiet and the tv had English channels, be they only news. Parking my hire car was a bit of a problem and it usually ended up a couple of streets away [5 min walk] from the hotel.
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Ana
8,0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
Good hotel,nice activity,clean.Music can be all day,not only still 13.00
Verified traveler
8,0
/10
Reviewed 410 week(s) ago
Hotels.com verified review
good location to explore maspalomas pond and faro by shuttle, meloneras, ingles, anfi, amadores by car
good animation team with a variety of events
food included fresh local produce/recipes
el tablero walking distance for shopping
Alan
6,0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
D blockis exceedingly noisy with traffic passing at all hours day and night, and the doors are certainly not sound proofed. Entertainment was good and food acceptable but limited variety.
Andrew
8,0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
First time all inclusive and I was concerned about how good the food would be. I need not have been concerned, the choice and quality was excellent. I looked forward to what would be on offer each lunchtime and at dinner.
The room was spotless and very comfortable, as was the rest of the hotel.
All the staff were friendly and helpful, not that I had any cause to seek any help.
It didn't cause me any issues, but the 'towel on sunbed' brigade were in full flight each morning, which I find anti-social. This was despite the hotel literature saying it was not permitted to reserve beds.
The WiFi was a complete contrast to a lot of hotels, which often have lobby only access. Great signal in rooms and outside by the pool. Best I've experienced.
The entertainment I seen was fine. It obviously tries to cater for young and old, so not all will like the boisterous start to the day, but kids seemed to enjoy it.
Overall I'd recommend.
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Jacqueline
10,0
/10
Reviewed 413 week(s) ago
Expedia Group verified review
We're just back from a fantastic family break at the Dunas mirador maspalomas hotel over October half term.
The hotel was spotlessly clean, staff were attentive but not intrusive. The energetic and friendly entertainment team had an action packed programme for all ages through the day and night. The all inclusive timings worked perfectly, and the 'help yourself' drinks made it easy to have whatever you liked, whenever you liked.
There was a fantastic continental feel to the hotel and it's customers with entertainment staff managing to cater in French, German, Italian, English, Spanish and even some Polish! There were also some Scandinavian guests too!
The only thing that let it down was some guests (mainly English I'm disappointed to admit) hogging front row sunbeds with their towels all day. Two sets turned up at 3pm to use towels left at 8am whilst they went to the beach. Don't do it! There are plenty of sunbeds to go around. Even with this issue we never had any trouble finding 4 seats together for our family.
Recommendations to the hotel for improvements : heated pool
( though the whole family used it anyay, so it didn't detract )
Thank you to all the staff!
Read More
gary
8,0
/10
Reviewed 425 week(s) ago
Hotels.com verified review
Mad rush for Sunbeds at 7am which was amusing, food was plentiful and good choice. Very well run hotel for such a large hotel.
Verified traveler
8,0
/10
Reviewed 445 week(s) ago
Expedia Group verified review
Very enjoyable holiday, room was very comfortable and clean. Pool area is a little crowded with sunbeds but heated swimming pool was great.
Orson
8,0
/10
Reviewed 445 week(s) ago
Expedia Group verified review
Probably the best food among 3-star AI hotels I've ever seen. Only drawback was absence of fresh (or packed) fruit juices - only usual powder drinks available for breakfast. Otherwise food choices were great, staff worked really fast and there were always free places to sit in the restaurant. Also, there is no problem to get some food if you arrive too late or leave too early.
Disadvantages of this hotel would be the fact, that it is not close to beach (free bus only runs 4 times per day), and, except the food and beach shuttle, everything else needs to be paid extra (Wi-Fi internet - 20€ week / 2 devices, in-room safe and even use of pool towels). Internet speed was okay, though we experienced two short disruptions during the week.
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Bruce
4,0
/10
Reviewed 460 week(s) ago
Hotels.com verified review
Very bad hotel no customer service actually my worst ever experience of a holiday ever in my life would highly not recommend this hotel to anyone. The food at the hotel is awful and didn't have a good variety.
The Hotel is infested badly with fly and would say its down to slow tidying up and lots of thing where left for hours. The fly's where all over the food it made me feel sick to even think about eating at the hotel. The pool area was out of bounds for us to as too many fly's. Really horrible unpleasant
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mid aged couple
6,0
/10
Reviewed 462 week(s) ago
Expedia Group verified review
Hotel first impression excellent looks well, however not a great choice of foods on menu. Food more like cafeteria food. Grounds lovely except sunbeds were on top of each other. Poor entertainment at night. Far from beach and places to go. We'll be going to 4* from now on.
Evaldas
8,0
/10
Reviewed 485 week(s) ago
Expedia Group verified review
You can everything what you just going out the reception walking 20 meters there is a pharmacy next to it you can get all to the diving center and they will recomend you all kinds of activities the staff speek english so there's no problem comunicating with them. You can plan your holidays with them for a reasenoble price. Every day from the hotel there is a bus it drives you to the beach for free and drives you back. I realy like more of an active holiday so my stay was realy brilliant the room was in the 4 floor with the swiming pool view so it's realy nice at night when you come back from your all inclusive dinner to have a realexing talk with your friend in the balkiny. As I was saing I like the room because we where only sleeping there not watching Tv. Overal it was my first holidays in a 3 star hotel and a really injoide it.
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matt
8,0
/10
Reviewed 488 week(s) ago
Hotels.com verified review
The hotel is only a 5 euro taxi ride from the Yumbo and has local amenities such as a Spar convenience store and a couple of restaurants right outside of it. The hotel itself was clean and was accurately illustrated in the photos. 3.5 stars.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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