Neptuno Aparthotel

Great apartment, lovely hotel, well located in the town

We stayed here for 10 days when we were in Calella to compete in Ironman. This was a perfect location. We had enough room for our bikes and gear, the kitchen had everything we needed to prepare our meals and the balcony was amazing - huge, great views and private! (we were on the top floor and had the space all to ourselves). The hotel was so kind to athletes, posting a notice in the elevators the night before the race to keep noise levels down so athletes can get a good night's rest. It was so appreciated that the hotel recognized the importance of the event we were there for. The rooftop pool area was an awesome place to unwind and the hotel staff were welcoming and helpful. We loved our stay there!

Modern building in old town very central location. Very clean, comfortable, fully equipped. Helpful, knowledgeable, friendly, courteous staff. Especially Barbara on front desk and dining room and housekeeping staff.

We stayed in apartment 14. It had everything we needed for a comfortable stay albeit the accommodation was very basic. A comfortable seating area and some updated furniture would have been great, as would some coffee pods for the machine. We also had to go and buy toilet roll as the housekeeping only came once and this was after we were due to run out! The facilities in the hotel are lovely - very clean and comfortable. Loved the rooftop pool but don’t expect to swim in it! The other pool was always in the shade and also small too so we didn’t use that one. Breakfast and dinner were good and the snack menu was great, as were the cocktails. Staff were mostly great. Love the location, so handy having everything in walking distance.

I needed to cancel this booking, communication with hotel and hotels.com was awful and resulted in me not receiving a refund

Very nice small resort close to the beach. Too many smokers next to kids pool area.

We checked in late due to flight delay but all went smoothly. We stayed in a apartment so didn’t use any facilities in the hotel but had a look around and seemed exactly as the photos showed. Close to beach, train, bus stop, shops & restaurants. We were told to keep our kitchen clean & to empty rubbish which was fine, only disappointing thing was after we’d had a day in Barcelona we came back to unmade beds which wasn’t an issue just unexpected. On checkout they check your room before you vacate the premises and my credit card details were destroyed in front of me.

Although out of season we had a great time.Flight and apartment for £100 each for 4 days BARGAIN

Great location for beach and shops perfect for a family

We had a pleasant stay at Neptuno. The area was lovely and very accessible to the beach and walking avenues along the beach. Shopping and restaurants are nearby. We felt safe during our visit and the hotel staff were very accommodating. Our one issue was the poor internet access. Normally this wouldn't be an issue but we needed it for planning our trip and the Wifi was poor even though they have numerous hotspots.

Excellent position great staff can be very noisy gets a lot of foriegn teenagers really rowdy at night in september

Lovely hotel in a great spot. Breakfast good, we ate there twice in the evenings and both times we enjoyed it. We had a two bedroom apartment which was lovely and clean but slight criticism would be no drawers in bedrooms and no mirrors. Only mirror was in bathroom which was a nuisance when getting ready to go out in the evenings. Would definitely stay there again though and thoroughly enjoyed our stay

Das Appartement war sauber als wir angekommen sind, obwohl es schon sehr abgenutzt war und hatte einige Mängel. Kaffeemaschine war nicht mehr benutzbar, Bügelbrett und Bügeleisen waren nicht in einem einwandfreiem Zustand. Ein Teil des Küchentresens war abgebrochen. Habe dies beanstandet und es wurde umgehend repariert und ausgetauscht. Besonders hervorheben möchte ich Barbara an der Rezeption, die dafür Sorge getragen hat, dass alles schnellstmöglich erledigt wurde. Das übrige Personal von der Rezeption und das Service beim Frühstücksbuffet waren auch Top. Es wurde immer wieder aufgefüllt bis zum Schluss (10:30) und es wurde nicht sofort alles abgebaut sondern man konnte sich in Ruhe noch was nehmen. Wirklich toll! Abendbüffet haben wir nicht in Anspruch genommen, da es sehr viele Restaurants in unmittelbarer Nähe gibt und vieles kulinarisch zu entdecken gibt. Wir hatten einen schönen Urlaub, tollen Strand fanden wir den Platja Garbí

Very helpful senior management, however day to day service poor due to lack of experience, engagement or instructions? Recomend to book at the renovated hotel part, not the old apartment part. Not really suitable for kids due to small pools. Now we got to know the hotel ee will try it once more

Apartamento cuqui para pareja. El servicio muy agradable. Repetiríamos.

Todo en general

Très belle hôtel dès l’arriver le hall est très propre personnel au top appartement bien idéal pour les familles nombreuses juste le spa est en plus il faut payer un supplément pour y avoir accès 50min privatiser c’est dommage hors piscine sur roof top pas chauffé pour la période de mai juin dommage mais sinon très bien

het appartement was echt toe aan renovatie.Er was geen comfort en vooral de zitbank was vreselijk,vol vlekken en goed voor een hernia op te lopen.Het was erg krap ,de stoelen maken bij verschuiven veel herrie en dit was hoorbaar bij de buren.Never nooit meer dit appartement wij hadden nr 23

Hotel is mooi ingericht, zwembaden zijn klein maar comfortabel (3 stuks buiten en 1 in spa) en personeel is heel erg vriendelijk. Ontbijt is zeer uitgebreid en goed. We zaten in twee verschillende appartementen. Die haalden het 4 sterren niveau niet (wel groot en schoon, maar niet modern en achterstallig onderhoud, vooral wat betreft de badkamers), maar daar was de prijs ook naar. Overall great value for money! Er zijn maar weinig parkeerplaatsen in de garage beschikbaar, dus vroeg reserveren!

Très bien situé au centre de Calella, mais du coup un peu bruyant. L’appartement un peu vieillissant et dommage rien pour pendre le linge sur le petit balcon. Une partie de l’hôtel est neuve, certains appartements le sont aussi mais pas tous. Globalement nous avons tout de même passé un bon séjour. Le petit-déjeuner et déjeuner buffet sont très bien.