Novotel Madrid City Las Ventas

friendly, nice food, nice environment

We left our luggages at the hotel few days before checkin, the staff was very helpful.

Great staff!

Great service, family friend, good lobby, great breakfast selection, cleanliness. A bit far away from the main city centre.

Buena opción para un viaje corto.

Great stay

This hotel is perfect location if u are traveling by car and need parking facility. It is clean and staffs are friendly.

Convenient, clean and quiet. Overall enjoyed the stay

Good stay…. Lovely people… felt safe.

Good location…great staff, location cleanliness.

The room was really small.

Amazing customer service definitely recommend this hotel . Will definitely go again.

Excelent, i like….

Property is modern but not what I expected for a Novotel hotel. Maybe because was an IBIS in the same building and they had the same standards for both hotels . Breakfast was nice with multiple options .

Beautiful hotel, really lovely staff. one of the cleanest places I've ever stayed in. Great location, Amazing breakfast, great facilities... I will most definitley make a point of staying here again

Excelent!

I wanted to take a moment to share my wonderful experience at your hotel during my recent stay. First and foremost, the exceptional breakfast truly stood out. The variety of options available ensures that there is something for everyone, and the quality of the food is absolutely impressive. It was the perfect way to start each day of my stay. I would also like to commend your staff for their outstanding service. Washington and his team were especially remarkable during dinner time. They were professional, polite, effective, and genuinely cared for the guests. Their attentiveness made our dining experience enjoyable and memorable, and it’s clear that they take great pride in their work. The hotel itself is very well located, making it easy to access various attractions and amenities in the area. While the swimming pool is of medium size, it was perfectly suitable for families, providing a nice space to relax and unwind. Overall, I had a fantastic stay at Novotel and would not hesitate to return. I will definitely recommend your hotel to friends and family. Thank you for providing such a wonderful experience!

Crowded not able to walk for breakfast and find a table, needed to wait; by 9:30 good is barely present. Terrible location and service

Excellent service, good breakfast, friendly staff well recommend.

Loved the Breakfast buffet!.. All excellent.