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SmartRental Collection Gran Vía Capital
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SmartRental Collection Gran Vía Capital
Hotels
9,2
/10
Exceptional
635 reviews
What Guests Say About Their Stay
Felix
10,0
/ 10
This is my second time staying and we always love the service and how they treat each person. Also the room are beautiful. If i ever take another trip, I will surely stay here.
Veronica
10,0
/ 10
The staff was amazing from Andrea, Barbara and Xavier at the front desk. Ismael who worked tirelessly during the overnight shift to find my airpods that were accidentally mixed up with the linens. He actually combed through the hotel’s dirty laundry to find my AirPods. I truly thought that they were lost and I was ready to buy another pair. The morning restaurant crew were also fantastic. They remembered our names, orders and special requests. I had the opportunity to meet one of the front desk managers who was equally as impressive. I cannot say enough about the staff, location and property. Every request was welcomed and accommodated with a smile and “of course, no problem”. All the information provided was so helpful and accurate. Whoever is at the helm, keep it up and appreciate your fantastic team.
Andrea
10,0
/ 10
Amazing property at an excellent location. We booked with half board and both breakfast and dinner options were great.
Big shout out to Marina, from the breakfast crew. She took great care of us, extremely kind and nice. 5 star service.
On the property conditions I did not give a 5 star because 1 out of the 2 guest elevators was down for our entire stay.
In the Area
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Calle Gran Vía 14, Madrid, Community of Madrid, Spain, 28013
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in SmartRental Collection Gran Vía Capital
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What's around SmartRental Collection Gran Vía Capital
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Calle Gran Vía 14, Madrid, Community of Madrid, Spain, 28013
Discover More About SmartRental Collection Gran Vía Capital
Location
Staying at SmartRental Collection Gran Vía Capital is a good choice when you are visiting Madrid.
About SmartRental Collection Gran Vía Capital
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from SmartRental Collection Gran Vía Capital exclusively for you.
Get precious and unforgettable moment during your stay at SmartRental Collection Gran Vía Capital.
All facilities in SmartRental Collection Gran Vía Capital
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Tours
- Concierge
Food and Drinks
- Breakfast
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
General
- Parking (surcharge)
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in SmartRental Collection Gran Vía Capital
Important Note
- Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
- Airport shuttle fee: EUR 70 per person (one-way)
- Airport shuttle fee per child: EUR 70 (one-way)
- Self parking fee: EUR 36 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SmartRental Collection Gran Vía Capital | 60 |
Another facilities in SmartRental Collection Gran Vía Capital | Others, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff |
Frequently asked question in SmartRental Collection Gran Vía Capital
What are available facilities at SmartRental Collection Gran Vía Capital?
There are top facilites at SmartRental Collection Gran Vía Capital such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SmartRental Collection Gran Vía Capital?
The standard check-in time at SmartRental Collection Gran Vía Capital is starting from From 15:00 while the latest check-out time is at Before 11:00
Does SmartRental Collection Gran Vía Capital provide breakfast?
Yes, SmartRental Collection Gran Vía Capital provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in SmartRental Collection Gran Vía Capital
Other sources (635)
9,2
Exceptional
From 635 reviews
Cleanliness
9,4
Room Comfort
9,0
Service and Facilites
9,4
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Traveler Reviews SmartRental Collection Gran Vía Capital
Number of reviews per page
20
40
Top reviews
Felix
Leisure with Children
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This is my second time staying and we always love the service and how they treat each person. Also the room are beautiful. If i ever take another trip, I will surely stay here.
Joohan
Leisure Family
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good location.
Veronica
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was amazing from Andrea, Barbara and Xavier at the front desk. Ismael who worked tirelessly during the overnight shift to find my airpods that were accidentally mixed up with the linens. He actually combed through the hotel’s dirty laundry to find my AirPods. I truly thought that they were lost and I was ready to buy another pair. The morning restaurant crew were also fantastic. They remembered our names, orders and special requests. I had the opportunity to meet one of the front desk managers who was equally as impressive. I cannot say enough about the staff, location and property. Every request was welcomed and accommodated with a smile and “of course, no problem”. All the information provided was so helpful and accurate. Whoever is at the helm, keep it up and appreciate your fantastic team.
Read More
Zuleka
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Easy check in and out, very central located, amazing staff
Abdoul karim
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent, Excellent.. the food was amazing omg ✨️❤️🔥
Cicero Ciro
Business and Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel in centric location in Madrid!
Rafic
with Friends
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I totally recommend
Andrea
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing property at an excellent location. We booked with half board and both breakfast and dinner options were great.
Big shout out to Marina, from the breakfast crew. She took great care of us, extremely kind and nice. 5 star service.
On the property conditions I did not give a 5 star because 1 out of the 2 guest elevators was down for our entire stay.
Read More
Jorge
Leisure with Children
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Just two things, not the best matress and could hear music from bar at night, not loud, but still could hear
Rebecca Sue
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect location
Jory
Business and Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
High tech amazing location
Ugan
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Brilliant location. Amazing staff. They are so nice and friendly and recommend where to go what to see and where to eat. Amazing amazing amazing. 10/10. What a brilliant location. So easy to walk to all the galleries and museums and parks and places of interest. We went to prado museum the park and 50 other places which I recommend to goto while your in Madrid. Specially to see Real Madrid play. What an excellent football stadium experience. The weather was very kind to us while our stay here with my family.
And such a nice warm swimming pool on the roof. Must give praise to Anna there. She was so lovely and helpful. A truly great asset to smart rental. She is always smiling.
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Davina
Leisure Family
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the location. Wasn’t too keen on the lay out of the apartment. When the sofa bed was pulled out, it was difficult to see the tv. As others have mentioned, you also have to walk through the living area (where someone may be sleeping) to go to the bathroom. The kitchen facilities were excellent (should you choose to use these - we didn’t) washing machine, oven, dish washer, coffee machine and plenty of utensils. The weather didn’t permit us to use the pool area but we did go and take a look. We did notice some of the tiles around the pool looked uneven. That would have been a concern for me having a child. Overall, I liked the property and if the deal was right, I would stay again.
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Maria
Business and Leisure with Children
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
EXCELENT
Jay
Friends and Family
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We had a wonderful stay here! The front desk staff was very friendly and went out of their way to help us, even after we checked out. The room was quiet, clean, and had all the amenities we needed. The location was great. I would definitely stay here again.
Linnette
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We loved the location and the staff was super kind. We enjoyed our stay. Nice break
Michelle
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This was the best location to just walk out the door and see the views and shop! The hotel was bougie at a reasonable price. If we go back to Madrid, this will be my only stay!
Maria
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent location, tasty breakfasts, rooms with many amenities, excellent staff.
Caroline
Leisure with Partner
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
How clean is was and walkable
Dan
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our stay was amazing the accommodations did not disappoint. The amenities were exactly as described. The location makes many sites easily walkable. The best part of the stay was the hotel staff they made sure you had an unforgettable stay in Madrid! Especially Ana and Alba!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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