THC Gran Via Hostel

Great location, great place overall

Deserves 5 star solely due to the excellent front desk service

Excelente servicio, limpieza y muy fácil de llegar.

Lovely stay at THC.

Chambre spacieuse, airport shuttle peu fréquents, excellent service

Good basic option very close to everything, the only complain is there's not elevator

Front desk was so friendly and nice, unlike Barcelona hotels. The location is so close to the Main Street where there are many restaurants and main attractions. Great hotel

NO elevator....which I did read on the reviews But didn't know exactly many flights of stairs to the 3rd floor. Could live with that. Found out in morning there was no hot water. Reported to front desk. They let us take a shower in the room next door. Came back that night and still no hot water but could not use another room Next day moved us. Bigger room..nice but hot water lasted less than a minute. They did comp us for one night. Would not go back

Good location.

For a hostal this place was very comfortable, safe, clean and well located. Reception was very friendly and communicative.

Very nice and clean room and great shower. Stairs need to be lit

FRIENDLY STAFF, CLEAN, EXCELENT LOCATION , REASONABLE PRICE... IF THE STREET NOISE DOES NOT BOTHER YOU IS A EXCELENT OPTION

Goog

The hotel is small, but perfectly clean The staff is kind and helpful and the location is the best

Q no hay elevador pero igualmente tiene su encanto

Great location! Right next to the Gran Via. A very basic but clean hostel. Also very secure. I’d stay there in the future.

Very clean and near the center of Madrid

Room was adequate without any frills but was perfectly clean and sufficient. Walls were very paper thin and sound was very permeable from adjacent rooms and hallways.Shower was also slightly broken but did not cause a major issue. Staff was very friendly, helpful, and provided good suggestions for bars/restaurants/coffee however we did experience some difficulty checking out as we had to leave very early in the morning to catch a flight and we were unable to reach the concierge to check out and return our keys even though the service was 24/7. Location is fantastic and in good walking distance to many sights/bars/food etc.

We arrived to find out our room wasn't on the 1st floor where reception is but on the very top floor with several flights of stairs and no lift. I asked if we could change our room but was told they were booked out. I knew there was no lift but thought the rooms were on the 1st floor (2nd floor for Americans), which is manageable. So be sure to know where your room is, don't have heavy bags and be fit. The basic room was ok - small with a very tiny bathroom and loud toilet that sounded like a jet engine when flushed. I guess, since its an old building, there has to be special plumbing? People at reception were friendly and fast to fix the sticky lock on our room, which nearly got us locked in. The only positive is the location...a stones throw from the Gran Via. There is still some street noise but the hostel is on a small street so it wasn't that bad..with the exception of the last night when there were people being loud on the street until early morning (this can still be heard from the top floor of the building and with ear plugs in). And you can hear the people in the room next door. If you don't mind this and find a room at a discounted or low rate compared to other hostels, then maybe its worth discomforts bc of the close location to Gran Via. Or pay for a larger room. But, I wouldn't stay again or pay high rates for this hostel. The best part was the Breakfast and brunch place right across the street.

over all its best in this price.