View 360

Service was amazing, great value and the people were amazing

Hotel staff is nice and polite, the hotel is modern and rooms are spacious. However, everything looks run-down and up to a renovation.

The room was spacious and clean, but it needed painting. When we booked we saw photos of the kitchen area and believed we could cook food in the room, however the hob was not connected to the gas and there was no cooking equipment. So this made our stay more expensive as we had to eat out all the time. The view from the pool is amazing and it was clean, however I cut myself on the tiles and there were lots of sharp edges around. The gym needs updating and tidying up. We asked for laundry twice, no one ever collected our clothes. We also asked for someone to help us use the safe, no one came. The food was really nice and good value, staff were friendly. Overall the hotel needs tidying up and and a refresh.

Staff was very courteous and helpful This place has potential. It is a bit out of the way, but provided excellent views because of its location on a hill. We expected the hotel to respond to your WhatsApp questions about whether they are still open and functioning after the hurricane but didn’t get a response. Fortunately they were open when we arrived. We’d stay there again if we are back in Kandy.

Room was spotless and staff were outstanding all the time.

This property is beautiful! Quiet and the views are to die for!

It was good for our needs. Stayed one night to visit the main sites, we walked into town (mostly downhill) and tuk tuk back. Pool had great views and Sri Lankan breakfast was good.

A good property. Very reasonably priced for what you get.

Half the electrical sockets in the room didn’t work, especially the ones buy the bed, the WiFi was terrible & the tv wasn’t working.

The staff was very accommodating and made our stay really pleasant. The only complaint i had was that the bathroom fittings were leaking and there were some stains on the bedding which caused us to get the staff to be called multiple times

A good hotel and with very good staff Jamil in the office always with a smile and a pleasant answers to the all question and very helpfull. We had good time there and highly recommended.

The food and the view were amazing, but the service was disappointing due to a lack of respect and politeness.

The place was well looked after, but not close to town. The staff were great. Only complaint would be the breakfast was not a buffet. You had to order it the day before. This is not a reflection of the hotel but a lot of monkeys. Do not leave anything outside. My aunt had a top and make up bag stolen. They can open doors as well. Must leave your balcony door locked.

Wow what wonderful view

Requested French toste with half boiled egg. Seated at 8.35am with order being placed. Did not get my food for over hour. They served full boiled egg instead of half boiled egg without French toast. I returned the egg and asked to serve with French toast. They took over 90 minutes to serve a simple breakfast request. Chef informed me Manager Mr Thuwan has changed my meal plan without my consent as a measure of cost cutting to maximise profits. This is shameful as new manager and chef put profit before customer service and served Mw with easternn breakfast which I have not requested. Please avoided this stingy hotel and I will never ever Ginna visit this view360 hotel ever again.

Location was very remote so transportation was an issue. The restaurant was almost non functional and whatever we requested was not available or out of stock. The night reception staff was terrible. We wanted to book airport transfer but this staff never communicated with us and so we had to frantically run about to arrange alternative transport. We tried calling the reception several times but no reply.

There was great views from pool on top. Quite away from town

Fantastic hotel.

Much better and confy than I thought of

Excellent small hotel with excellent service. A very good dinner and breakfast.