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Hotel Firenze Lugano
Hotels
6,6
/10
Pleasant
105 reviews
What Guests Say About Their Stay
Phyllis
10,0
/ 10
Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Verified traveler
10,0
/ 10
Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
Verified traveler
10,0
/ 10
Is very nice place nice view quite opposite the lake and also have nice restaurants
In the Area
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Strada di Gandria 1, Lugano, Lugano District, Ticino, Switzerland, 6976
Main Facilities
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Restaurant
WiFi
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Available Room Types in Hotel Firenze Lugano
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What's around Hotel Firenze Lugano
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Strada di Gandria 1, Lugano, Lugano District, Ticino, Switzerland, 6976
Discover More About Hotel Firenze Lugano
Location
Hotel Firenze Lugano is a hotel in a good neighborhood, which is located at Lugano.
About Hotel Firenze Lugano
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Firenze Lugano.
Savor your favorite dishes with special cuisines from Hotel Firenze Lugano exclusively for you.
With all facilities offered, Hotel Firenze Lugano is the right place to stay.
All facilities in Hotel Firenze Lugano
Others
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Tours
- Wedding service
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
General
- Banquet
- Terrace
- Rooftop terrace
Business Facilities
- Meeting rooms
- Conference room
- Conference rooms
Food and Drinks
- Breakfast
- Bar
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Firenze Lugano
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
- Pet fee: CHF 10 per pet, per day
- Rollaway bed fee: CHF 29.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 8:00 AM - 10:00 AM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 15
Check-in/Check-out Time
Check-in:
18:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | 18:00 - 22:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Firenze Lugano | 5 |
Another facilities in Hotel Firenze Lugano | Luggage storage, Multilingual staff, Front desk, Tours, Wedding service |
Frequently asked question in Hotel Firenze Lugano
What are available facilities at Hotel Firenze Lugano?
There are top facilites at Hotel Firenze Lugano such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Firenze Lugano?
The standard check-in time at Hotel Firenze Lugano is starting from 18:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Firenze Lugano provide breakfast?
Yes, Hotel Firenze Lugano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Firenze Lugano?
Hotel Firenze Lugano is a 3.0-star hotel.
How many rooms are available at Hotel Firenze Lugano?
Hotel Firenze Lugano has 5 rooms in total.
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More Reviews from Other Guests in Hotel Firenze Lugano
Other sources (105)
6,6
Pleasant
From 105 reviews
Cleanliness
7,0
Room Comfort
6,0
Service and Facilites
7,6
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Traveler Reviews Hotel Firenze Lugano
Number of reviews per page
20
40
Top reviews
Philip
Leisure with Partner
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano.
Room was described as deluxe.
Expedia or some one should give us partial compensation.
Henry
Leisure Family
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very nice hotel and beautiful lake.
Tristan
Leisure Family
4,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Phyllis
Leisure with Partner
10,0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
John
6,0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station).
The disadvantage was the main road itself, which was noisy if you have the window open.
STEPHANIE
Leisure Family
8,0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
quaint place. Beautiful setting. Friendly staff
Karla
Leisure
6,0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
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Verified traveler
Business
10,0
/10
Reviewed 112 week(s) ago
Hotels.com verified review
Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
Stephen
with Partner
4,0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
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Verified traveler
6,0
/10
Reviewed 152 week(s) ago
Hotels.com verified review
There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
LIANG
Leisure Family
4,0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
Clarence Jeremy
4,0
/10
Reviewed 157 week(s) ago
Expedia Group verified review
There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
jedediah
Leisure Family
10,0
/10
Reviewed 163 week(s) ago
Expedia Group verified review
Luca, took great care to ensure my families comfort and enjoyment.
Verified traveler
Leisure with Partner
10,0
/10
Reviewed 309 week(s) ago
Expedia Group verified review
Is very nice place nice view quite opposite the lake and also have nice restaurants
mahvash
10,0
/10
Reviewed 324 week(s) ago
Hotels.com verified review
The staff were exceptionally helpful and friendly!!
Verified traveler
Leisure with Partner
8,0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
Location very good, breakfast good ($10/person), rooms older and not very clean, beds different heights, no chair in the room to put clothes down.
cl
Leisure
8,0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
The views are superb! The staff are very approachable and friendly people too! There is a bus stop quite near to the hotel too for the city centre. It is a great place to stay and the food is of a good quality too.
Chris
Leisure with Partner
8,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
Ellen
4,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.
Philippe
8,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Dans un quartier périphérique de Lugano (mais ça reste à moins de 20 minutes en bus, dont l’arrêt est à 100 m de l’hôtel). On a aimé : le prix (on va pas se mentir, 100.- en pleine saisie pour deux, c’est presque sans concurrence) ; la vue, avec le lac à 200 m (de petites ruelles y descendent) ; la terrasse ombragée aux fauteuils confortables ; le petit balcon de la chambre ; la cuisine (très bon tajine au poulet de la cheffe) ; le vin (excellent rioja…une fois refroidi) ; l’amabilité du personnel. On n’a pas aimé : l’exiguïté de la chambre, qui fait qu’on se cogne souvent au lit (supprimer un meuble inutile et moche aiderait. Je dis ça…) ; le bruit (on dirait pas mais il y a beaucoup de trafic sur la route en contrebas et en plein été y’a des motards qui se croient en compétition) ; l’absence de climatisation ET de ventilation. Conclusions : comme j’avais lu les commentaires, nous avions pris deux petits ventilateurs, des bouchons pour les oreilles et un bandeau de nuit, dormi la fenêtre grande ouverte et ça s’est très bien passé malgré la canicule (22 degrés minimum, encore 26 à minuit). Mais faut prévoir ! Vous voilà donc prévenus.
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Number of reviews per page
20
40
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