Alex Alpine Resort - Spa & Sports

Hotels
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9,4
/10
Exceptional
293 reviews

What Guests Say About Their Stay

Russell

10,0
/ 10
The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.

Bert

10,0
/ 10
Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.

Jonathan

10,0
/ 10
Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
In the Area
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Bodmenstrasse 12, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
note: hotel was previously named Resort Hotel Alex Alex Alpine Resort - Spa & Sports is located in area / city Zermatt.
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What's around Alex Alpine Resort - Spa & Sports

Bodmenstrasse 12, Zermatt, Visp, Valais, Switzerland, 3920
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Lobby Alex Alpine Resort - Spa & Sports
Exterior 2 Alex Alpine Resort - Spa & Sports

Discover More About Alex Alpine Resort - Spa & Sports

note: hotel was previously named Resort Hotel Alex

Location


Alex Alpine Resort - Spa & Sports is located in area / city Zermatt.

About Alex Alpine Resort - Spa & Sports

From business event to corporate gathering, Alex Alpine Resort - Spa & Sports provides complete services and facilities that you and your colleagues need.

Alex Alpine Resort - Spa & Sports is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Alex Alpine Resort - Spa & Sports will also give you a pleasant stay.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Alex Alpine Resort - Spa & Sports is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Alex Alpine Resort - Spa & Sports.

All facilities in Alex Alpine Resort - Spa & Sports

Bar, Cafe and Lounge Alex Alpine Resort - Spa & Sports
Bar, Cafe and Lounge
Swimming Pool Alex Alpine Resort - Spa & Sports
Swimming Pool
Entertainment Facility Alex Alpine Resort - Spa & Sports
Entertainment Facility
Fitness Center Alex Alpine Resort - Spa & Sports
Fitness Center
Functional Hall Alex Alpine Resort - Spa & Sports
Functional Hall

Things to Do

  • Indoor pool
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Sports and Recreations

  • Ski storage
  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bicycle rental

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Alex Alpine Resort - Spa & Sports

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 6:30 AM - 11 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alex Alpine Resort - Spa & Sports
85
Number of floors in Alex Alpine Resort - Spa & Sports
4
Another facilities in Alex Alpine Resort - Spa & Sports
Indoor pool, Turkish bath, Spa, Health club, Garden

Frequently asked question in Alex Alpine Resort - Spa & Sports

What are available facilities at Alex Alpine Resort - Spa & Sports?
There are top facilites at Alex Alpine Resort - Spa & Sports such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alex Alpine Resort - Spa & Sports?
The standard check-in time at Alex Alpine Resort - Spa & Sports is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Alex Alpine Resort - Spa & Sports provide breakfast?
Yes, Alex Alpine Resort - Spa & Sports provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alex Alpine Resort - Spa & Sports?
Alex Alpine Resort - Spa & Sports is a 4.5-star hotel.
How many floors does Alex Alpine Resort - Spa & Sports have?
Alex Alpine Resort - Spa & Sports has 4 floors.
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More Reviews from Other Guests in Alex Alpine Resort - Spa & Sports

9,4
Exceptional
From 293 reviews
Cleanliness

9,6

Room Comfort

9,2

Location

8,8

Service and Facilites

9,4

Sort by
Most Relevant
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Traveler Reviews Alex Alpine Resort - Spa & Sports

Number of reviews per page
20
40
Top reviews
Rene
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

localisation idéale et personnel serviable et efficace
DEAN
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great spa
Russell
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.
Romain
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff
Bert
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Jonathan
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
lee
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great location and friendly courteous staff
Zach
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
James A.
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
fred
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Erika
icon-Leisure
Leisure
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

They upgraded my room to a mountain view room. Excellent location!
Robert
icon-Leisure
Leisure
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great view from room- very friendly staff
Sunil
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Mitzi
icon-
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Super hard bed but the LOCATION….SUPERB. Boutique hotel that offered a perfectly sized solo room however the bed was too firm for me. But again the LOCATION …. Superb.
chris
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Robert
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff.
James
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great place to stay in Zermatt. Very comfortable feel. It checks all the boxes. Ski lockers with helmet and glove dryers. Tennis and squash. Nice spa facility. And I dare you not to gain weight at the breakfast.
Kevin
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This was the worst hotel experience I've had in 50 years. The hotel is OK at best. The real issue is after we checked in and we're given our room, it was small, dirty and outdated. We look at other hotels in Zermatt and decided we wanted to change given this was a special vacation for us. Hotel Alex owners offered zero flexibility with their cancelation policy and charged us the full value for our entire stay ($1,800 USD). We were asking for a fair compromise, not a full refund. We left after 1 night. AMEX and Expedia were unable to help us due to their archaic policies. DO NOT BOOK here unless you are willing to live with what you get upon arrival. The staff, besides the owners (husband and wife) were all very nice. The husband Rene wouldn't return my phone calls or speak with me at all. So sad that there is such greed in the world.
Read More
Christian
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The property is in a central and very convenient location. It’s less than a 5-minute walk from the train station. The staff was great and helpful. The room was a bit too warm for my liking but not a huge deal. Overall, a solid property.
Jason
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Number of reviews per page
20
40

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Others 4 Alex Alpine Resort - Spa & Sports

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,4
Exceptional
From 293 reviews
Cleanliness

9,6

Room Comfort

9,2

Location

8,8

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alex Alpine Resort - Spa & Sports

Number of reviews per page
20
40
Top reviews
Rene
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

localisation idéale et personnel serviable et efficace
DEAN
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great spa
Russell
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.
Romain
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff
Bert
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Jonathan
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
lee
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great location and friendly courteous staff
Zach
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
James A.
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
fred
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Erika
icon-Leisure
Leisure
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

They upgraded my room to a mountain view room. Excellent location!
Robert
icon-Leisure
Leisure
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great view from room- very friendly staff
Sunil
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Mitzi
icon-
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Super hard bed but the LOCATION….SUPERB. Boutique hotel that offered a perfectly sized solo room however the bed was too firm for me. But again the LOCATION …. Superb.
chris
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Robert
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff.
James
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great place to stay in Zermatt. Very comfortable feel. It checks all the boxes. Ski lockers with helmet and glove dryers. Tennis and squash. Nice spa facility. And I dare you not to gain weight at the breakfast.
Kevin
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This was the worst hotel experience I've had in 50 years. The hotel is OK at best. The real issue is after we checked in and we're given our room, it was small, dirty and outdated. We look at other hotels in Zermatt and decided we wanted to change given this was a special vacation for us. Hotel Alex owners offered zero flexibility with their cancelation policy and charged us the full value for our entire stay ($1,800 USD). We were asking for a fair compromise, not a full refund. We left after 1 night. AMEX and Expedia were unable to help us due to their archaic policies. DO NOT BOOK here unless you are willing to live with what you get upon arrival. The staff, besides the owners (husband and wife) were all very nice. The husband Rene wouldn't return my phone calls or speak with me at all. So sad that there is such greed in the world.
Read More
Christian
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The property is in a central and very convenient location. It’s less than a 5-minute walk from the train station. The staff was great and helpful. The room was a bit too warm for my liking but not a huge deal. Overall, a solid property.
Jason
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Number of reviews per page
20
40