Guide Hotel Taipei Chongqing

Staffs are super friendly, and really really good. Room condition was not bad. Towers and blankets are clean, and the cleaness of the other parts are just not bad. Totally, it was cost effective. Good.

The hotel only looks like the pictures in the lobby area. The rest of the hotel is dirty and run down. The hallways are stained, bathrooms are rusted over and dirty. You can’t flush the toilet paper and they don’t clean the rooms everyday

The staff was not very friendly, and the hotel carpet had an unpleasant smell. There is no restaurant on-site. The room was also quite small and did not match the description and photos.

Upon arrival, checked room and there were some pcs. of paper trash/stickers on the carper near front door Our room was 615 and the light switch had no face plate, room's carpet and corridor looked like it has never been vacuumed in a while. The drinking dispenser on our floor looked like it has never been dusted in months. Requested room cleaning 2 x and they never did. The only thing going for this hotel is the location.

The area is at the center. The infrastructure is a bit old and needs more care. The staffs are friendly, always support as needed.

compare to Japan, I thought cleanliness was little of bit lower but except for that, It wat very nice stay!! reception was so kind! Thank you so much

Staff very nice. Beautiful hotel. Great location

Great location, friendly staff, would stay here again.

Nice location

Convenient and good location.. but no cafeteria.

Anything

Got an accessible room instead so the bathroom was huge but lack of countertop spaces and cloth rack. Fridge wasn't working and even after they check it was the same. However, the rest of the stay was good except when people walking and talking in hallway.

Proximity to Taipei Main Station. Address needs to be updated in English on Google and Uber maps…

Very convenient and well located facility

good breakfast one front desk receptionist is not so friendly '

This hotel was recently acquired by a hospitality platform technology company 敦謙國際 founders during the pandemic and being converted to a limited-service kiosk-based hotel like many similar in Guide Hotel and Check Inn family of brands. Chaos is the best way to describe everything here and be aware that the staff doesn't know much about the hotel as they are all new, and room descriptions are highly inaccurate. I called before booking a specific room-type asking whether it has a desk and reliable internet because I was on a business trip. Phone staff told me yes to both questions but when I arrived, the room doesn't have a desk or any flat surface at all... and the room size is definitely smaller than the description here. When I try to resolve this, I was faced with some of the rudest female staff I have ever dealt with in my extensive travel experience. The young male manager/front-desk lead saved the day and addressed my issue professionally. I was given a room that may have gone through partial renovation or fix-up. Something look fairly new while others are in a disrepair. Half of the wall outlets do not work, so I had to resort to charge my phone in the bathroom. Housekeeping staff is unpredictable to say the least. They threw out things I kept on the desk, while left some garbage items uncollected. They also discarded amenity items like shampoo/body wash without replenishing them. Coming back to the hotel every night is like a surprise of what can go wrong!

Room smell like pepper spray

This hotel was just purchased by another hotel when I stayed here, the staff told me that they were short-staffed upfront. They seemed very chaotic and overworked. After checking in, I went up to my room to a sight of an open-door, messy, and uncleaned room. They quickly arranged another room for me within 15 min. Appreciate the staff's effort. I stayed on the 9th floor, it was quiet, the room was decent, but one of the 3 curtain panels was missing. Breakfast was a decent continental, not too many varieties of dishes. The location is very convenient, about 15 min from Taipei station by foot.

とにかく立地が良い。どこに行くにも行きやすく便利。近辺に美味しいローカル食堂もあって良い。ただ、かなり年季の入った建物なので、清潔さは少し劣る部分もある。スタッフの方がかなり親切だし雰囲気が良かった！

地點離臺北車站及北門捷運站都很近，晚上可以去到寧夏夜市逛街，整體而言還算方便。服務人員協助用機器辦理入住，十分友善，房間算是寬敞，美中不足是沒有提供早餐，外出購買不是很方便。