Wonstar Hotel Zhong Hua

Really close to Taipei main station and the airport line! Overall very convenient and clean

DO NOT STAY HERE IF YOU CARE ABOUT YOUR SAFETY! The hotel advertises that staff speak fluent English - no one at the hotel speaks English other then "hello". Upon check in, the room was dirty and damaged. I found nail clippings on the bed side table, mould all over the bathroom, weird stains and things stuck on the walls, and extremely dirty carpet. I asked for a new room, it wasnt much better........ One night I was speaking to the supervisor of the hotel about laundry service, his name his Chen, and his the only one that speaks any english. As I was writing some information down on a piece of paper, the supervisor nudged his front desk colleague and in a very shady and uncomfortable way and told him to look at the jewellery on my fingers by pointing to his own fingers. When I confronted him about it, he pretended to scratch his fingers and acted as if nothing happened. This encounter made me extremely uncomfortable and concerned for my safety as these people have access to my room. I immediately checked out and had to fight for a partial refund of my remaining stay at the hotel, and I booked another hotel. This is a dirty and unsafe hotel. Do not book this place.

Disappointed that the can drinks are only offered once during check in. In the past they were replanished every day. Amenities are also removed. It's loosing competitiveness given that there are already plentiful in the vicinity.

The room is too small. The check out time is not flexible. I have never seen any hotel like this before.

Fantastic location close to MRT lines, shopping and restaurants Staff were helpful with information on where local facilities were such as laundromats, how to book taxis from the hotel etc

Walkable to XMT and metro. So convenient! Love it and will return again!

Staff are very friendly and helpful. Location, location. Walking distance to all shop and night market

Bed was comfortable. Nice bathroom with good water pressure in shower. Only fault is that the carpet is grubby and mucky and may have not been vacuumed daily.

Comfortable and basic room on the edge of a bustling area in Taipei. The hotel offers quality accommodation for an affordable price.

The hotel was spacious with friendly staff. The only negative is the tinted entrance. I was not able to locate the entrance at 1st.

Staff were all very helpful and friendly. Room and lobby are clean. Location is excellent.

Good hotel for the price! Room spacious and toilet was very modern (take note that no disposables provided) with tub and shower and toilet with bidet seat. Room clean and staff attentive, allow for baggage hold prior to check in and after check out. Good location in Ximending

Short walk from metro, right by Ximending shopping area. Very convenient.

Very convenient area. 7 eleven and Family mart nearby for some late night snacks. Massage parlor across the street with great prices. Walkable area to Ximending. Perfect location for pick up and drop off for Ubers. I also want to say a huge thank you specifically the employee that checked us in at 2am in the morning. After our flight got delayed by 4 hours and arrival to Taipei got pushed back (supposed to arrive 9pm but we arrived at 2am instead). Thank you for waiting, initiating our check in and showing us around with such patience and care. We will be back!

I have been staying at Wonstar for almost every of my 7 trips to taipei in the past 8 years. It's accessible location and helpful staff always make my stay a pleasant one. Just one feedback though - it would be helpful to replace the armchair in the room with a stand/table for luggage as it is a better use of space. With the armchair around, it's difficult to have 2 luggages in a double and/or twin sharing room.

Every thing is in walkable distance.

bad smell

This is one of my favorite hotel to stay in Ximending area whenever I'm in Taipei. Right beside XMD, it's a convenient location to be. Service is excellent as always. I gave a 4-star as there were some inconveniences experienced by my mom but they were resolved by staff swiftly. Otherwise, I highly recommend this hotel as first choice.

The hotel is at a very good location

Location was good and close to many shopping areas, massage and eating places. However the aircon is centralized and not able to adjust. It was really very cold in the room so it will be good if we can adjust in the room instead. Housekeeping need to be improved as we found stains immediately on the bedsheet when we just checked in.