CASABAY Luxury Pool Villas by STAY

The pool is really good, food from Fresca restaurant was also good. Villas equipped with laundry room, dish washing machine, microwave, and big grill. All is good , clean, but villa looks tired and needs some cosmetic repair, and more attention on mosquitos which is everywhere. Beddings was not bad, but maybe also better. Check in/out goes in the villa. Free transport to villa market and back. Service is good, staff very friendly and always smiling

服務態度好，對客人的要求迅速回應

the place is nicely decorated and very clean. We have booked a 6-room villa but there are 2 rooms at downstairs which when we arrive, there are some stuffy smell in those 2 rooms. Apart from that, there are fallen leaves and flowers all over the place which are really unpleasant. The manager has tried his best to fix the problem for us but there are still some smell. On understanding that it takes time to let the smell gone, the manager has arranged another villa for our friends to stay while the rooms take time to clear out the smell. The manager is super helpful and very patient with us, we are very impressed by his help. The house keeping is good, kitchen utensils are enough for cooking, bbq stove is working great, everything is fine and all of us liked this villa a lot. The main thing is that they will try their best to make your stay as comfortable as possible. We surely will come back.

we love the private pool so much, and the staff are nice and helpful, probably we would recommend our friends and family next time.

Worst stay ever

This place is very convenient. Staffs are Friendly.

Spacious and comfort home, chicken is equipped with enough utensils

Never book this hotel again Pick up service was not arranged Rooms were dirty Water supply was not stable

Everything was perfect but location was little far away from tourist place.

The villa is clean, spacious, not a lot of mosquitoes and housekeeping is helpful; in-villa chef is average, overcooked all meats but grilled BBQ seafood was food (because we requested chef to buy live fresh seafood). Normally this would warrant 4-5 stars but the villa location is very remote and not suitable for anyone not renting a car. A taxi tried to charge us 2000baht (~USD60) to return to CasaBay from Nai Harn beach (10-15 min ride); when I called CasaBay for help, the on-duty staff hung up on me - 4x!!! It was only 7:30pm and I was denied help to get back to my villa, it was really horrible as we have 2 small children. At the end, it costed us 600-650 baht (~USD20) each time to get back to the villa from Nai Harn beach or Karon beach (15-20 min ride). CasaBay offers shuttle drop-off but no return ride service, and it is so remote that each time we get scammed trying to get a taxi back to the villa. CasaBay is a great villa overall, just as you see on their website, but unless you plan to stay at the villa all day or have a car, I would not recommend this villa. One more thing, the main door to living room area cannot be locked when you go out, you have to lock all valuables in your bedroom. Only 2 bedrooms are inside the main living area/kitchen, 3rd bedroom is next to the pool on its own, and 4th bedroom is downstairs next to garage. You would need to go outside and walk up the stairs to get to the living area/pool. So you will get wet if it rains outside.

Although the hotel is a bit out of the way, we have nothing but wonderful things to say about it. The property is absolutely beautiful, spacious and comfortable. The staff was helpful and more than willing to do whatever it took to make our days easier. The property is a bit out of the way, and most taxi drivers aren't sure where it is, but the free one way taxi service offered by the hotel was super helpful. With the sea view, the private infinity pool and the large outdoor living space, there are plenty of opportunities to just relax and enjoy the villas. Also, be sure to hire the private chef to cook dinner for your party in your villa kitchen...you won't regret it!

We booked the 3 bed room villa for a very good price which made us feel a little skeptical about the place. Although the pictures looked nice, we were afraid it might not turn out like the pictures. When we got there, we have to drive through a little village with run down buildings and abandoned villas which made us even more skeptical. However Once we arrived, we were simply blown away by the place and the facilities in the villa. Extremely spacious villa with a good sound system inside and outside the pool. A full side gas grill for your bbq by the pool. The rooms were very clean and neat with en-suite toilets. The furniture and deco to the landscaping around the pool was perfect. I have no complains about this place and the staff were simply amazing. Calling to check on us every day to see if we need anything else and very helpful if you have any questions at all. The private chef was awesome too, one of the best tomyum soups i had. Do note that this place requires you to have a car to get to and it's inside a rural area. other than that, it's a awesome villa. will definitely come back again.

Nice place but the rooms have smell, Breakfast is under standard, Staffs are not well-trained

The villas is very new, clean and beautiful. Staff is helpful and responsible. The small avenue to hotel should be repaired and add more light. Overall, it is recommended to stay and worthy for money.

Nice place, new and in very good condition. AAaaaaaaaaaaaaaaaaaa

It was a quiet and spacious place. I really enjoyed swimming in the pool. I ate meat at a barbecue in the evening and it was so delicious. I want to visit again next time.

Enjoy staying there. The room is clean and spacious. The pool water is clear and warm. Thanks so much for taking care of us. Definitely recommended here

Wifi穩定，整潔，可惜酒店未有提供食物供BBQ之用，需自行到外購買

乾淨企理，但有蚊

我們入住6房單位，每間房間很大，泳池亦夠大，環境清靜，服務及設備都很好，只是地點必須要開車出入，但性價比的確高