Centara Kata Resort Phuket

Clean and well laid out property. Kid friendly which is what we were after. Looking a little run down in places like the pool and other common areas. Decent gym. AC worked so well, our room was lovely and big. Dining/pool staff were amazing, special shout out to our new friend Joy who went above and beyond for us. Overall a great family friendly place.

Loved every moment of our stay here. The staff were so accommodating and friendly, great for children and families. Brilliant cocktails and food as well as close to all local attractions. We will be back!

It has good pools for a family with children

Hotel is nice enough with nice food etc and lovely staff. I had an ongoing problem with plumbing in my rest room which really needs addressed properly. I feel the hotel is clean etc but some areas would benefit from updating. Kata beach is a short walk.

Great Property, great rooms and poll. Easy to walk to the local markets and beach.

We enjoyed our time at Centara Kata. The resort is getting a bit tired overall (pool area, sun loungers and some parts of rooms) but the staff was fab, the location suited us and it met our needs perfectly. The grounds were lovely and the pool options were varied and there was something for everyone in our family. I would recommend the breakfast also, delicious options that varied each day and were fresh and interesting.

Only stayed one night. Nice facility. Good location.

We loved how family friendly this hotel was. The buffet had a kid station and the pool facilities were great as they had shallow and deep sections and a waterslide. We were a little let down by a few things- closure of the kids splash pad (currently under construction), water turn-off dates (between 9-11am one day without notice) which meant no flushing toilets or showers for the family, and being overcharged for items at the restaurant. Having to bring up issues with staff really took away from our experience at Centara Kata. We did like the hotel overall as it had good sized rooms, good pool facilities and lovely grounds, but the lack of communication from service staff about promotions or closures meant that we couldn't rate it higher.

Room was big but the AC was garbage. We were uncomfortably hot the whole time. Everything was dusty and there was mold all over the bathroom and everything smelled like mold, even the tissues. The location is good, not too far of a walk to Kata Beach. Would not stay here again.

This was a very nice place to stay. Everything you need and nothing you don't. Very close and central with nice pools. I'll come back.

Great value for money

We stayed for 5 awesome days. Awesome location, and the facilities had everything we needed/expected and clean. Decent gym/fitness centre too. Staff were very friendly and helpful. Will stay again if we ever visit Kata again.

Compact, kids' paradise (Great pools) and everything in the resort is accessible in 2min walk (especially from the family suites!) and the resort itself is all just 2min walk from a great selection of local and international restaurants, with the main Kata bustle another 5 minutes walk past those... plus lots of nearby laundry services (60Bht/kg), shops (t shirts, hats and bags mostly) and 5min to the supermarket. The golf course cuts EVERYTHING in Kata of from the beach, which is a real pity, but the beach is only 2 minutes in the complimentary shuttle bus or about 10min walk if you want get down there for the 9am wave machine opening time, which is highly recommended! Speaking of recommendations; the very busy Eight Fold restaurant right at the hotel barrier does a fantastic mix of "kid friendly" spaghetti Bolognese and authentic Thai dishes, the pizza restaurant 200 metres up the road on the left does the best stone baked pizzas ("better than Pizza Express" - which is the kids' benchmark of a decent pizza) and Cafe Oh-O* in Palm Square (also <1 min away from the hotel) came out a little more pricey, but because they do really cheap, good sushi and LOTS of other stuff too, especially their cake selection.... and then another 1 min past Palm Sq is "Lost in Phuket" for great burgers and the best value, well cooked steak in Phuket (but no Thai food). *Café Oh-O was fantastic for all but 1 of our visits: the normal staff were really attentive, but we had 1 bad a Tuesday lunch

We got upgraded to a great size room close to the pool. Helpful and friendly staff.

The main pool was awesome

The Centara Kata Resort is a great hotel with lovely, helpful and friendly staff, but I simply can't give it more stars because if you have young children, the hotel facilities are *dangerous*. :( The main swimming pool is very appealing to children as it has a splash pad and a water slide. However - worryingly, the pool randomly changes from shallow (100cm) to deep (130cm) with no markings (other than a mosaic-style numbering which is flush with the ground beside the pool and is oriented outward, so you can't read it from inside the pool anyway. There's nothing in the pool to indicate a change in depth (some pools have different coloured tiles to indicate a depth change) and this is not helped by the irregular shape of the pool. Our daughter loves diving under the water to grab toys from the bottom and pretending to be a mermaid. We don't make her wear a floaty if she's in her depth as she wouldnt have much fun. On our first day, we were all in the pool and she was in her depth, but was moving along the side of the pool. She got to the fake rocks by the slide and was using those to move along the pool, and none of us realised the pool had got deeper. Her hands slipped and she went straight under the water, completely submerged. Thank god my husband saw her, because i was holding our other daughter and had my back to her. He managed to grab her and pull her up. I told the receptionist, who promised to ask the GM to contact me, but he never didn't. :(

I really enjoyed this sight. Once I picked up a Scooter I realized just how centralized the Kata Beach was to everything I enjoyed. Even the surf was great. Definitely going to revisit this area.

Great for families with young kids, as the main pool is shallow. Not great if you want some peace

Great stay at Centara Kata. The 2 bedroom family suite is perfect space for a family of 4, offering privacy and space to connect. Staff great, special thanks to Nan for all your help prior to and during our stay.

It was OK. It's looking a bit tired in places and it's not a grand beach centara but overall for the price it was OK. A few points to raise. We indulged in the seafood buffet on a Thursday evening. Apparently "eat as much as you can" - this was not the case we were served 1 squid, 6 or 7 prawns when more prawns were requested we waited for 30 minutes another waitress bought a squid to our table so we asked again but they never arrived so we left.... Staff too interested in looking after large tipping guests, which is a shame. Our child loved the pools so that kind of made up for our so called seafood buffet!