Furama Silom Bangkok

Average hotel, large rooms bathroom small and needs updating. Breakfast plentiful. Was 1 night stay for transit and worked ok

I dont like to write negative reviews as I know it impacts businesses and its bottom line but I felt like this was necessary. This was also written in hope that the upper management can be aware and take action. I'll start with the positives. The room I booked was spacious and the location was nice; near some BTS and lots of F&B options. The staff were also responsive and warm. Now with the negatives. I am not stickler for cleanliness and hygiene at all but the room I was in was infested with cockroaches. They would appear if you have eaten in the room and have left morsels of food on tables, floor and even in the sink. Once, I was trying to charge my phone and plugged the charger into the wall. Almost immediately, a tiny brown-banded cockroach crawled out of its home that is the charging port, to my digust. The infrastructure of the hotel is also in need of a massive revamp / teardown. There was a leaky pipe in my balcony that was gushing what looked like dirty water. Saw mould near the aircon vents in my room. Carpets and furnishings have also seen better days. The room also smelt musty. I am sure when the hotel was built in 1986, it was very much a 4 star hotel but its nowhere close to a true 4 star hotel now. I would say its much closer to a 3 star or 2 star if I peg it to hotel standards in my home country, Singapore. All in all, I feel the staff in the hotel are trying their best but is led down by the shoddy state of the hotel and perhaps upper management.

Room not clean, dust on picture frame, poor room design with window in bathroom. Property itself very tired.

It was perfect Location the breakfast. It was in the great they don’t change it. They do the same things every day.

It was great

Great location. Cool rooftop pool. Staff works hard. Breakfast buffet is OK, executive lounge only has 2 hour happy hour.

Excellent position. 18th floor, fantastic views.

Have stayed here several times over the last 10-12 years. Always reliable and comfortable. On this occasion I found the room to be very warm. The air conditioning appeared to be struggling. It made for an uncomfortable evening. As a group we had booked 2 rooms. Both rooms had issues with temperature. This made it an uncomfortable stay on this occasion. The buffet breakfast is wonderful. Plenty to chose from

Staff super nice, and place very quiet and excellent location.

If you want to stay in Silom area this hotel is excellent value and location

So central, large rooms and lovely large breakfast area and many options - Thai and Western. Great value.

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Good points: hot shower, good sized rooms, nice sized swimming pool. Concerning points: felt run down as soon as we arrived, needs updating everywhere. Bedroom looked like online photo BUT tired, only one pillow each, not pretty like the photo, not enough towels, no bath mat, under the beds was filthy, and picture on the wall was THICK with dust. Emergency torch didn't work, light in bathroom didn't work. There is a clouded window between the bathroom and bedroom but the person in the shower/bath can be clearly seen through it. Not good when you are a family with teenagers! AC not consistent. Has a balcony but it's screwed shut. Breakfast buffet was OK but restaurant is very dark. No changing rooms for the pool. Pool water tasted weird. I wish we'd read the reviews before booking because it sounds like this hotel has been like this for a long time now, and even with poor reviews, nothing has changed. We would not choose to stay here again.

Great stay. Super helpful staff, great view over city. Easy walking to Night market

It was a decent hotel for a budget travel. Abit disappointed upon check in coz they happend to forget about giving me a room after several guests already got theirs though they arrived later than me. Kinda disorganize there.

Cheap clean

excellent breakfast, good location hotel is a bit old but clean washroom smelled like sewer all the time. very inconvenient glass partitions between room and a washroom.

there was a dead cockroach. The room was at the end of the hallway and gave very eerie vibes. The toilet door looked like it was forced open and could not be locked. We couldn’t wait to get out of the hotel. When we wanted to change room, they said it could only be done the following day. We requested for a refund for the next 3 days, the hotel said they would have to penalise us for one night. Spoke to the manager the next morning. He said he would only charge us for the stay.

Great location big room ice cold Aircon 7/11 downstairs

I stay here whenever I'm in Bangkok (usually 3 or 4 times a year) and its always excellent. Good rooms, good food, walking distance to all my favourite bars and restaurants, pool and bar on the roof... Whats not to like?