Grand Mercure Bangkok Atrium

The hotel is fine for a place to sleep, but the hotel really needs an upgrade. Rooms are shabby, bathroom had chipped tiles. Staff are wonderful and service is great, just the facilities are a bit lacking. Also some construction going on so quite loud and hard to sleep.

Good hotel

7/11 and ATM close

Generally a very good Hotel staff awesome and extremely helpful very happy with this aspect of my stay Areas that i believe can be improved upon Internet very poor at times signal strength variable and unstable. TV similar plus lacked options for Sports and Movies

We showed up early after a red eye flight and tried to check in. We had to pay an extra fee to get into our room early, we did know the check in times but thought maybe thered be a little understanding after flying 17 hours straight. One of the beds had sand in between the sheets. There is construction going on next door to the hotel but it didnt bother us like it did for some.

The staff are all wonderful. They're eager to help and make our stay better. I booked 2 rooms. Front desk gave us connecting rooms. One smelled like smoke while the other waa fine. My granddaughter has asthma and couldn't possibly stay in that room. My mom and sister stayed there until they sprayed the room. The bell boys were fast. They already had our luggages in the room when we went in. The transportation service is top notch. Phanom was excellent. He drove us around Bangkok for 3 days.The pool area has a bar, showers, change room and towel station. However, both the adult and kiddie pools have mold.

Not a bad stay for the price, but the room I was in was severely outdated and the carpet was old and quite unpleasant. The bathroom was in poor condition with water damage to the bathroom door, which meant it couldn’t be closed properly. It felt a bit dirty and dingy. The lobby and outside of the hotel looked lovely though. Staff were friendly and helpful. Location was good and nearby transport, plenty of taxi services, restaurants and shopping.

Great space with nice amenities. Didn't get to try the spa or pool in my stay but they looked great. In room dining was awesome. Cleaning staff came very frequently to freshen up space. Would recommend.

Very satisfied with our stay !!

This must surely be the best value in Bangkok.

Staff are friendly and helpful. Very welcoming. Distance to MRT.

Very good. Recommended

it was great will do it again soon

good value

Nice property

I had the executive suite and i will be back to stay in that suite again

I like the ambiance of the hotel and cleanliness

Very comfortable accommodation, great staff, good breakfast buffet.

Reception staff were excellent, thank you to Pare, Hmor and Noey

Very comfortable trip. Staff is very friendly and polite