Novotel Bangkok Sukhumvit 4

I had a bad experience when we checked in, they charged me twice for deposit. They said the first time was declined but before they informed me they swiped my card again. They refunded me the money within an hour but I was very upset that they didn’t communicate with me first. If I hadn’t checked my bank, I wouldn’t know. The area isn’t suitable for families, it is on a busy road full of prostitution and bars. While it is closed to Nana (an area for Arabs, you’ll see all shops and restaurants in Arabic) the prices of those shops were ridiculously expensive. The rooms was good, they had chaise lounge chair which could be used for children under 4 ft tall. The breakfast was good. The hotel offered us coffee early morning upon our request though they didn’t open yet, which was nice but it wasn’t a full cup. I wouldn’t stay in this area, there are many nice areas in Bangkok.

Very good stay, good service, comfort and price

Very good

Perfect location and remarkably cordial staff ! I wish this was a smoke free property . A very big negative to the property is the encouragement of smoking on the pool deck . Sings appear in the elevator stating smoking is allowed at the pool . There are ‘designated’ areas on the small pool deck for smokers but common sense says that smoke does not disappear because it is in a designated area . PLEASE eliminate smoking for your customers who enjoy your property sixty(60) + times a year

First time to stay at this property. All of the staff, from front desk to concierge, restaurant staff and manager to security, were very friendly, customer service oriented, and extremely accommodating and helpful. Love the buffet and restaurant. Great views and atmosphere from the rooftop bar and pool. This will be my go-to in Bangkok!

The experience was amazing, great gym, great wifi, great breakfast. Everything a business man needs

A room did not have a electrical plug in the bathroom which made it very inconvenient to get ready. The lighting was weird, you had to turn all the lights off in order to turn off certain lights there were not individual light switches, like one just for the bathroom. Many of the electrical plugs took US plug types but they were very loose and did not hold the plugs in.

Honestly, was everything wonderful and wonderful service

Staff very friendly the room was clean

Checkin was fast and easy. The staff was very polite and professional. The hotel was clean and modern and also affordable.

Was minted hot water

Excellent hotel - very well maintained, clean, & modern with a Fantastic Staff. Will stay again and recommend to others as well.

Secure clean hotel with a helpful staff. Nice breakfast worth vegetarian, Asian and western options.

Amazing location, breakfast and everything although the room required lot of things to be looked into. Seems one off case.

Excellent hotel

All the staff was welcoming and polite. Room was clean and very nice. 1-3 minute walk to many bars and restaurants.

Very nice place and great location if you like the Bangkok nightlife

Nice hotel, just two things that could have been better if I was nit picking, a more comfortable pillow and better room temperature control, was a bit too cold even when the thermostat was increased.

There to visit friends for a week. Great hotel value. Well taken care of

Location is good, but the service is bad, rooms are bad with smell in the toilet