Peace Laguna Resort

The receptionist staff were very unhelpful and had ‘upgraded’ us to a cottage… this is because the room we had originally booked was actually shut for maintenance, along with about 30 others! We were then shown to this cottage and as soon as the staff member opened the door, a lizard ran in, to which he laughed and said we would just have to call housekeeping if we saw it again. Long story short, we were moved to an upstairs cottage after complaining a couple of times as the receptionists didn’t even call out housekeeping (!), but the hotel is very run down and so we didn’t really see a difference…. We had ants in the bathroom and another lizard living on our ceiling. We wouldn’t recommend to anyone who is wanting to stay here for over 2 days as it is very dated and in need of renovation.

The rooms were old and they had 4 beds in 1 room for a stay of 2 adults. there was not even space to walk.

Spent 4 nights here as 2 adults and 2 children (9 & 11) in a Private Cottage on the lake. Brilliant hotel, well maintained and with great and helpful staff. Only issue we had with the room was the electrical sockets kept tripping but one phonecall to reception and 2 minutes later an electrician was with us fixing the issue. The outside showers were lovely and choice of 3 different pools was brilliant. The location was fantastic too, right off the main street of Ao Nang and in walking distance to everything easily and quickly. If you stay here and want to do a trip, we highly recommend using the stall at the end of the entrance road on the right. Ask for Bee, she was fantastic, arranged all our trips at a mich better price than anywhere else we spoke to. Keep an eye our for the monitor lizard who lives in the hotel lake!

As always in Thailand the staff are always helpful and friendly, a nice quiet hotel not far from the main road or beach, nice size swimming pool, plenty of loungers, rooms are simple decorated,easylight switches, lits of hot water, and large pump dispensers of shampoo, conditioner andand shower gel, break fast was ok,I would definitely stay here again.

Wonderful haven! The hotel really lives up to its name! Beautiful surroundings and yet walkable to Ao Nang. The bungalows are huge and well designed. Particularly liked the outdoor shower. Staff very friendly. Would highly recommend.

Peace Laguna was a haven away from the craziness of Ao Nang. The resort itself is pretty, with maintained grounds and beautiful gardens. Like other reviews, the hotel is a bit tired and could do with some paint and uplifting here and there. The three pools are nice, kept mostly clean. We enjoyed the pool in the middle of the resort the most, where you had an infinity view of the lagoon. It's a pretty spot for an afternoon of relaxing. We stayed in deluxe cottage overlooking the lagoon and the main pool. The cottage was beautiful and a definite highlight. It was huge, comfortable and had everything we needed. We enjoyed sitting on the balcony watching the monitor lizards swim and reading. If returning, I would definitely reserve this type of room again. Breakfast was good overall. A nice amount of choice, and as you'd expect for a hotel. Service was okay, staff were friendly when you engaged with them. One disappointing feature was the gym - I would not even call it that. Two or three of the weight equipment were broken, so much so that during our 6 night stay we used it once as it was just insufficient. For a 4 star hotel that advertises its fitness suite, this was substandard. I think if we had known this, we would have reserved elsewhere.

On positive side a beautiful resort, staff so friendly and helpful. Just needs a maintenance blitz - small silly issues like rotten bath rail in shower, bath plug that doesn't fully shut so cant fill bath.

Staff is super awesome and friendly. Everyone is always smiling and willing to help.

Very tired property, outside shower was not clean.

**TL;DR: Avoid this hotel.** We stayed one night and showed up in the early evening and a few hours in the morning. **Pros:** - Friendly luggage attendant / welcome guy / takes to your room - Lovely view - Close to nightlife - Good live shows - Three pools - Excellent omelette chef **Cons:** - Mosquitos in rooms - Mold in the bathroom - Terrible smell; had to burn a scented candle all night - Poor service: No response for airport transfer, unfriendly receptionist - First-floor rooms smell bad, possibly due to inadequate maintenance post-tsunami - Lounging in the lobby, waiting for the scented candle to do its magic we overheard multiple guests requesting room changes due to their roof plagued by mosquitos. - Cleanliness issues: mold, stains, general dirtiness - Outdoor areas stink due to stagnant water Spent 14 days in Thailand, and this was the worst experience. The hotel may have been nice 25-30 years ago. The luggage attendant and the first receptionist who welcomed us deserve better management and hotel owner. The reception seemed embarrassed and sympathy in her eyes as she apologized for having two twin beds vs a king. Her eyes said so much more. Good luck, I warned you.

Very tired, older style hotel in desperate need of a refurb or even a paint. The rooms were very dark, the toilet didn’t flush. We stayed for 2 nights, good location if you want the craziness of Ao Nang & great access to other areas. Wouldn’t recommend and definitely wouldn’t stay here again.

Perfect position Hard beds

It seemed the property has been renovated with new floor tiles and paint. However, furniture seemed original and our king bed was lumpy. Internet speed in our room was good. Staffs are friendly and courteous, and do their best to keep the property clean. Our room was on the low rise bldg with a great view of the mountain. The beach and the long tail boat dock are only 5 minutes walk away. Location is good near restaurants, laundromats, currency exchange, and spas. There are 2 pools and pool towels are provided.

Every thing was good shame they dont offer late checkout

The hotel experience was disappointing overall. The plumbing system was poor, with our toilet clogging multiple times and a persistent smell of sewage or stagnant water in the bathroom. They attempted to mask the odor with an oil burner, but it remained noticeable. Cleanliness was also lacking; we found black hairs in the shower, on the sink, bed, and floor, and despite daily cleaning, the shower hairs were never removed. The beds were uncomfortably hard, and there was no lift—quite a hassle considering many guests, including us, had large suitcases. Carrying our 30kg suitcase down four flights of stairs on the final day was exhausting. The pool area wasn’t much better, as the flooring was painful to walk on. We didn’t try the hotel breakfast due to the high price and instead went to a lovely, affordable brunch spot nearby. To make matters worse, loud music from a nearby strip club disrupted our sleep each night. The only redeeming factor was the central location, but the hotel is in serious need of renovations. Save your money and choose a different place to stay.

Nothing special, looks like this could be a very nice resort but its just missing the mark. Room was dated and caulking on shower was gross. Staff was ok but not nearly on the same level we’ve experienced around Thailand. Breakfast was great.

As soon as we got there, the hotel told us that they didn’t have a room for us, and asked if they could move us to their sister hotel (2 stars). However, they really made up for this. We got multiple perks (massage, free dinner, fruits) and an upgrade to a private cottage once we came back to the resort. The staff really goes above and beyond to provide guests with a good experience! Highly recommend.

Not even 1 star Review of Peace Laguna Resort Reviewed 6 days ago This is probably the most run down hotel I have ever stayed in. I wouldn't be disappointed if it was rated as a one star hotel, however it is rated as 4 stars!!!!. Its absolutely filthy and not as the images at all on expedia. I have spoke to expedia as I was so disappointed with the false advertisement. The image look nothing like what the state of the hotel is in now. I am so disappointed as we travelled to Krabi to specifically stay in what we thought would be paradise. However, it was quite the opposite. It was dirty and lack of health and safety. I would say this is one above a hostel. 1. The hotel room was filthy, the toilet and drains smelt so bad. I changed the toilet sit during our stay as it was stained with filth (only after I complained). There was even old contact lenses behind the bathroom sink. (images attached) 2. The pool is run down and the water is filthy, broken sharp tiles. No luxury at all. (images attached) 4. The outdoor shower is more of a hazard and filthy than anything. The drains were blocked ad filthy (images attached) 5. The jacuzzi bath flushed out filthy water. And continued to do so So there was no where to feel clean. (images attached) 6. I had a problem with my debit card which I had paid for the hotel on and the first day after my daughter and I travelled there in 45 degree heat, they basically were on top of me threatening for me not to stay if I didnt figure out my ba

Everything was excellent except the tv was a bit small

Lovely hotel and staff. Close to everything. Would definitely stay again!