Phi Phi Long Beach Resort & Villa

The location is amazing, view from room amazing best location on island, breakfast is very good, but the room very basic, no bedside lamp, no towel rails no seat to sit on inside and cleaning needs to be improved, not sound proof.

You can only get to the hotel via taxi boat, which is 100 baht per person each way. The rooms really need to be upgraded, the windows had Kleenex in them to “insulate” them. No insulation between rooms, could hear everything… the beach was beautiful and looked on to other islands.

The staff were very friendly and welcoming, and the location on long beach was beautiful and peaceful. However, the rooms were very worn and need updating, and were incredibly dark to the point where we could not see sufficiently when attempting to get ready in the evenings. We had to run the shower in the bathroom for 20mins in order to get any hot water, and when it did come through it would go from scalding hot to cold consistently.

The location was excellent! The rooms were tired and need to be revamped. The Bathroom was full of flying bugs and the shower definitely needs to be improved and cleaned much better. The Main door to the villa was not safe and very flimsy. Not much space for a couple and their 13 year son to put clothes out for easy access. We enjoyed our stay but the Hotel could improove a little to make it much much better.

Great location

For us this property was perfect. It’s a short taxi boat ride from tonsai pier which will run you 100 baht. Beautiful beach which was great for snorkeling. Easy to get on a tour if you’d like or do a hike into the main town. Great staff, very friendly. The beds are a bit hard and the bathroom shower did get water all over the floor but this hotel was worth the money for us. The location and beauty is phenomenal. Located in the middle of paradise. Huge free breakfast with so many options. Nothing better than waking up and having the view of the phi phi islands that this resort has to offer. Highly recommend!

Great location. Great resort. Great breakfast every morning. I’d come back without question.

I'm not the type to complain to a hotel or leave a review but in this case I had to. You can't beat the location, right on the beach, but I wish I had considered other accommodation options. For the price, I expected more. When we arrived we were informed that our room had been upgraded to a suite only to find that the double bed we required was simply two uneven and hard twin beds pushed together. When we complained about this they simply added an additional comforter for padding. Additionally, there was a large puddle in front of the bathroom sink when the receptionist showed us to our room. When I brought it to her attention, she simply suggested that the sink was leaking (obviously!) and left us there with a partially flooded bathroom. The least she could have done is sent someone to clean it up. A bit of comic relief was when a large monkey snuck into our room through the open balcony door. My own fault but once the monkey finally left we got a good laugh out of how ridiculous our situation was. This all aside we enjoyed our stay because of the proximity to the beach but I will not be staying here when I return.

I arrived to a broken pool,safe and no power in room. The manager said alot of promises and none were kept not even a cup of rice to make up for all the problems. Screaming kids next door and staff overwhelmed at dinner. There was 1 waiter for 20 tables on Valentines day. Many guests upset and right to be. I ate next door at paradise resort. Staff so friendly there. THe staff at long beach resort made no effort to book any ferrys or even assist other to say its on internet. The wifi was so slow i could not even get a email out. I booked that at paradise also. The pool is ancient and dirty. They have good view but I saw so many unwashed dishes laying around. The breakfast chef had a long line because he only had one tiny skillet size of desert plate. Just terrible experience there all around. Worst hotel in phi phi dont go there go next door. They dont clean your room either when your staying there.

Long Beach on Phi Phi is stunning, a real tropical paradise. The location of the hotel is excellent however during our stay there were several issues. 1. Boat transfer promised via email but didn’t happen. 2. Beds are very uncomfortable 3. Breakfast staff were rude (refused to let me have a banana of all things!) 4. Bed was made but sheets weren’t changed on several occasions 5. Bathroom wasn’t cleaned daily 6. General wear and tear, however for the price the rooms should be of a higher standard. 7. Water in taps and toilet a yellow color on last day of stay. 8. Black mold on chair. 9. New towels did not smell fresh... basically avoid this place there are far nicer options on long beach.

Nice and peace. Best beach front on Long Beach phi phi!!

Unfortunately we had an all round poor experience at Phi Phi Long Beach Resort & Villa in December 2017. Foremost grievance was that the hotel doesn't say only cold water is available in the room. On arrival our room also had a blocked toilet + there was a 5 hour period (unrelated to blocked toilet) when no water was available at the hotel. Disappointed given the high $'s we spent.

20 seconds from the best beach in the world, it doesn't get better than that. The staff work so hard to make sure everything is effortless for you. We loved every minute and were heart broken to leave. Can't wait to return again and hope we get the chance.

I loved the hotel, the service and the food. If I returned I would stay in the same room.

Nice clean hotel. Everything insight the room looked brand new. Nice a/c unit. Steps from the beach. Free breakfast is a plus.

The hotel was nice with nice staff. It is located right on the beach. The facilities included pool and restaurant. The wifi was not always working.

Great location. I loved this end of the beach. The rooms left a little to be desired in the quality of building: the bathroom door could not close all the way because it wasn't hung properly, the door to the room had gaps big enough to let bugs in. The pool was clean and nice. Breakfast was great. The restaurant and bar were overpriced.

The staff was polite and the location is on a beautiful beach away from all the noise of Tonsai. The walk to Tonsai was quite enjoyable. The rooms are the problem. During check-in there is someone to help take your luggage up the steep hill and climb the path to the steep stairs up to the room. When checking out, you're on your own. It's quite the climb. It was hard and we ended up sweating our way down to check out. The decor was simple and clean which I loved but the walls were painted neon green. It was terrible and gives a cheap feel unecessarily. The hotel grounds have extremely poor wifi. I don't know if that is standard in the island. I didn't mind but it's good to know. The room itself was cleaned nicely but the bathroom drain had such a strong raw sewage odor coming up. It was nauseating and at times reminded me of a portable toilet on a construction site. They sent someone to "spray". We felt that wasn't enough and wanted to switch but they asked us to wait a few hours to see if anyone else checked out. We didn't want to waste the morning not knowing if we would be able to change rooms so we kept the room and had to air it out regularly. The beds were terribly hard, like sleeping on concrete. I've never experienced such a hard mattress. We actually had back and neck pain by the third night and were ready to go.

Stayed 4 bites, great spot on long beach, with clean rooms and hard bed. The staff running the resort do not have a lot of experience in running a hotel or catering for guests. They don't serve cocktails at all, most of the villa's and Superior rooms were empty yet they still were charging $250+ Aud on trip advisor, breakfasts minimal, if on paleo food same things everyday. Upside great beach location and day beds, book the bungalows instead of villas, will go back.

Very poor wifi! Everything was very average! Customer service poor, restaurant quality is marginal! Getting here was a big hassle especially if you have luggage. On pier, they the long tail taxi people do not listen to where you want to go. We were dropped on the other end of long beach. We called this hotel to arrange for a transfer but they refused. Will not recommend coming here.