Pullman Pattaya Hotel G

Very below par standard not rated much higher than a 3*. We stayed at pool rooms were many floors are rotton and barriers unsafe to to wood rot. Main poil area not cleaned while we were there. Over priced beer at THB 210 yet whist on beach THB 60. Highly recommended to view on other hotels as this on is tierd

First off I want to say I actually had to pay twice for my stay. It was no ones fault but my own. I accidentally made the reservation for the wrong day but luckily they had rooms available. The lady at the front desk was so pleasant and accommodating. This is an amazingly beautiful hotel with a grandiose entrance featuring an indoor koi fish pond and waterfall with stunning views and a breakfast buffet that's simply breathtaking!!! .... No need to look at any other hotel locations STAY HERE!!!!!

Staff are very friendly like Reception K. Piera and Bow. Cafe staff Leo, Peter and Home. They are the Stars of the hotel who enhance the image and value of this property. Look forward to see more enhancements made by new F&B Director Toby on variety snd quality of foods in breakfast buffet and the new Salad station. Dark sunglasses shouldn’t be wearing by Banquet staff who comes to help in breakfast buffet. He can just “see “ and “no see,” just standing there with no eyes contact with customers and shouting to the staff in the noodles and egg stations in front of guests. Disturbing! Suggests add more hotel trainees who are trained by the cafe to serve the gussets with hearts with senses of belonging. Banqueting staff handling function by function, lack of heart to serve or to provide added value services to hotel guests like Leo, Peter, Home and other cafe staff, collecting empty dishes, refill coffees or drinks to guests when they have time. Regular guests should’t be down graded to lower grade of rooms because of regular touch up of rooms as there is no added value and room size is the same with hot water problems (now fixed by Piera) , pvc writing mat on the desk are chipped, on the contrary pencil are provided in room , people are using note book now. The interior designer should be fired. In the new hotel , interior is even must better and serve to the guests’ needs . The damaged drainage ditch covers near the cafe tables with umbrellas should be replaced asap

Great staff. Wonderful facilities and service . Highly recommended. Great location to walk out and get a massage or some local food.

Had a great time, staff were wonderful. Especially Lenin the dining room and Patty at the bar area.

Good

Menu was good but expensive, gym equipment a bit run down, children’s activity was very poor. Pools were very good, but change rooms need upgrading

Looks like 5star on website but reality is far from this…..

Front Desk or the F n B staff are very friendly and courteous. With the new arrival of the F n B Director, looking forward to see more positive changes. The arch shaped desk in the newly renovated rooms are not very functional. Desk should be attached to the wall. Now things easily dropped onto the floor. Glad to see the hot water problem in the shower resolved this time. I almost got burned with the hot water in the so called newly renovated rooms last time . Thanks to the Ms Piera FOM who insisted so much with the Engineering Department to resolve the problem. Captain Ow at the poolside restaurant is a real STAR of the hotel who is working hard running round to serve and to supervise the operation. Greet all the guests . He knows regular guests. Bell Counter staff are real friendly people.

Very good

The property is quite nice place to stay for quite and relaxation week. The one comments I have is that it has only two elevators, which sometime get very busy and people waiting outside.

Good location, beachfront hotel but bit pricy compared to what i have paid for room & amenities.

If I could give this place 0 stars, I would. My mom used to stay at Pullman twice a year for 3 weeks each time. This time we needed to extend her stay for 9 days because she had a Dr’s appointment at Bangkok Hospital but the hotel didn’t have the same room category through Expedia. The hotel demanded cash to keep the same room. When i spoke to hotel directly and to Expedia, I was told that no payment was necessary to stay in the same room. However, at check out they withheld $240 for the room after we spent thousands of $$$ over the year. If they sold out the room that’s a different story but don’t demand money from your regular customer. Petty and sad business model. It’s not about money but about service. Needless to say we will not be back.

Amazing resort!! Clean beautiful great food lovely staff! And mostly, beach is right Infront of you!! We wokld definitely go back to this hotel. Airport is only 1.5 hours away and all tourist spots to see are in the same are!! I’m glad we stayed here rather than Bangkok. Everyday swimming and have our own Hotel’s sun beds and facilities really made it even more luxurious and amazing! Thank you Pullman! I highly recommend esp for families!⭐️⭐️⭐️⭐️⭐️

breakfast by the beach

1)Reception charged THB 2,000 credit card for deposit, instead of holding on to it. I found out few days later that someone has tried to use my credit card but was declined by my bank. This is the only place I used my travel credit card. My card was canceled to prevent other suspicious activities. 2)it is inconvenient for handicap who needs wheelchair for move around. The ramp is way too steep and needs help from staff. 3) we booked 2 connecting rooms one was ready but the other was not ready by check in time. Though that connecting room was done we were not able to get in as there is not enough staff to send up the key card. 4) someone smoked at night and it came through the vent. We reported the reception and it took them forever to come up to check. My brother has to go to the reception himself to get someone to check what is going on. They have to move to another room to escape from the cigarette smell. 5) overall the staff are friendly and helpful, except the front desk.

Really recommend this place. Staff are very friendly and helpful. Pool area is very clean and gym Sunset by the pool and beach was amazing. Call upgraded to an executive room because it was our anniversary was very please with all the service. Would like to give a special thank you to Angelo by the pool.

Great for kids and family..

Deceptive room description.

The bedroom was clean and comfortable and for the most part the staff were friendly and attentive. Stayed for a week, not once were the hot items at breakfast hot. The sea and beach were quite polluted with rubbish and very little effort appeared to be made to clean and maintain. On the whole it was a nice hotel in a good location outside of the city.