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Shangri La Chiang Mai

Hotels
Finding rooms for you...
9,1
Exceptional
1.023 reviews

What Guests Say About Their Stay

kang s. g.

9,1
/ 10
Good service and comfortable feeling

andrew

10,0
/ 10
Shangi La is a top flight resort with all things covered. Every staff member was great as were the amenities. The location is also great and centrally located to all of the must see spots in Chang Mai.

Priscilla

10,0
/ 10
We stayed here for 1 week and upgraded to the horizon club and it was worth it. The team there are so super helpful and friendly and really good with kids. They have a kids corner with activities and kids splash pad area and kids pool which kept our 4 year olds very entertained. The service was great and breakfast was delicious. I can’t speak much to the location as we didn’t leave the hotel lol.

Sami

10,0
/ 10
Great hotel, great location and staff members, inni, Sama, Pattie were all great. One of the best spa’s and massages I’ve been to. Wow. They brought me a birthday cake, fruits and flowers on my birthday. Thank You Shamgri La Team.
In the Area
See Map
89 8 Chang Klan Road Muang, Chang Khlan, Chiang Mai, Thailand, 50100

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor tennis court
Waterslide
Poolside bar
Sauna
Bar
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Garden
Laundry
note: hotel was previously named Shangri-La Chiang Mai Shangri La Chiang Mai is located in area / city Chang Khlan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Shangri La Chiang Mai

89 8 Chang Klan Road Muang, Chang Khlan, Chiang Mai, Thailand, 50100
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Lobby Shangri La Chiang Mai
Exterior 2 Shangri La Chiang Mai

Discover More About Shangri La Chiang Mai

note: hotel was previously named Shangri-La Chiang Mai

Location
Shangri La Chiang Mai is located in area / city Chang Khlan.

About Shangri La Chiang Mai

From business event to corporate gathering, Shangri La Chiang Mai provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri La Chiang Mai, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Shangri La Chiang Mai.

If you plan to have a long-term stay, staying at Shangri La Chiang Mai is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Shangri La Chiang Mai is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Shangri La Chiang Mai is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Chiang Mai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri La Chiang Mai is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Shangri La Chiang Mai.

All facilities in Shangri La Chiang Mai

Facility

  • Outdoor pool
  • Outdoor tennis court
  • Waterslide
  • Poolside bar
  • Sauna
  • Bar
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge Shangri La Chiang Mai
Bar, Cafe and Lounge
Swimming Pool Shangri La Chiang Mai
Swimming Pool
Entertainment Facility Shangri La Chiang Mai
Entertainment Facility
Fitness Center Shangri La Chiang Mai
Fitness Center
Functional Hall Shangri La Chiang Mai
Functional Hall

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Poolside bar

Transportation

  • Car rental

General

  • AC
  • Swimming pool

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Laundry

Sports and Recreations

  • Outdoor tennis court

Kids and Pets

  • Babysitting with surcharge
  • Cribs
  • Highchairs

Things to Do

  • Garden
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Sauna
  • Spa
  • Sauna
  • Waterslide
  • Waterpark

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Tours

Accommodation Policy & General Information in Shangri La Chiang Mai

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Chiang Mai
277
Number of floors in Shangri La Chiang Mai
12
Another facilities in Shangri La Chiang Mai
Kids club, Children pool, A la carte dinner, Bar, Breakfast

Frequently asked question in Shangri La Chiang Mai

What is normal check-in & check-out time at Shangri La Chiang Mai?
The standard check-in time at Shangri La Chiang Mai is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Shangri La Chiang Mai provide breakfast?
Yes, Shangri La Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri La Chiang Mai?
Shangri La Chiang Mai is a 5.0-star hotel.
How many floors does Shangri La Chiang Mai have?
Shangri La Chiang Mai has 12 floors.
How many rooms are available at Shangri La Chiang Mai?
Shangri La Chiang Mai has 277 rooms in total.
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More Reviews from Other Guests in Shangri La Chiang Mai

Overall Ratings & Reviews Shangri La Chiang Mai

Traveloka (23)
Other sources (1.000)
9,2
Exceptional
From 1.000 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,6

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Most Relevant
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Traveler Reviews Shangri La Chiang Mai

Number of reviews per page
20
40
Top reviews
andrew
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Shangi La is a top flight resort with all things covered. Every staff member was great as were the amenities. The location is also great and centrally located to all of the must see spots in Chang Mai.
Priscilla
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here for 1 week and upgraded to the horizon club and it was worth it. The team there are so super helpful and friendly and really good with kids. They have a kids corner with activities and kids splash pad area and kids pool which kept our 4 year olds very entertained. The service was great and breakfast was delicious. I can’t speak much to the location as we didn’t leave the hotel lol.
Read More
Sami
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, great location and staff members, inni, Sama, Pattie were all great. One of the best spa’s and massages I’ve been to. Wow. They brought me a birthday cake, fruits and flowers on my birthday. Thank You Shamgri La Team.
William
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel a little bit of a walk to the night market though
Gilat
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful stay at amazing place.
FERNANDO
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not what I was expecting from a ShangriLa propety. Property and rooms need renovating. Food was underwhelming.
Tamika
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room very clean Staff friendly polite and welcoming
Melissa
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An older property but immaculately maintained. They catered for kids so well (giant teddies, kids bed spreads, slippers/gowns) and staff were so helpful. Highly recommend, especially lounge access rooms.
Abigail
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place for a family in Chiang Mai. The location is close to many conveniences. The rooms are a good size. Breakfast is extensive, but not necessarily our favorite food options. Staff is very pleasant.
Constantine
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff including the front desk staff including Ms. Kate. Very helpful Concierge staff including Mr. Chaw. Very attentive cleaning staff on Floor 10 including Ms. Apple. The staff at the Spa were also very welcoming. I do think the carpets in the hallway need shampooing as it is quite dusty. Moreover, the air conditioning unit in Room 1022 needs thorough maintenance, as it was quite moldy and then it was noisy after the engineers responded to my request for cleaning.
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kevin
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean and efficient hotel.
Wei Khen
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Old hotel but well maintained and clean. Less amenities compared to hotels in old city area. Overall great experience and stay
Erica
icon-with Children
with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a lovely comfortable retreat after a rustic stay in the jungle. Would definitely stay here again.
Jenny
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Will def be going back! Was a fantastic experience and a great location!
Wan teng
icon-with Children
with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All the staff were polite and helpful and the lifeguards also did very well in ensuring everyone was safe in the pool. My son had a cut and they were swift to clean him up and gave him some ointment. My kids had so much fun at the kids club and we really enjoyed our stay so much! Location was convenient and walkable to night markets, massage places and food places. Will definitely be back again!
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Kartik
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great Location but Disappointing Attention to Detail We stayed at Shangri-La Chiang Mai right after celebrating a very special anniversary at Shangri-La Japan, so our expectations were naturally high. On the positive side, the hotel made a nice effort on arrival — our room was beautifully decorated for our anniversary, which we truly appreciated. The location is excellent, just about 5 minutes from the Night Bazaar, making it very convenient. However, the overall experience fell short due to several service and housekeeping issues. Right after check-in, we noticed stained bedsheets, which was quite disappointing. While housekeeping promptly replaced them, it felt like the issue was brushed off rather than properly acknowledged. Attention to detail was consistently lacking. On multiple occasions, coffee was served with spills and stains on the cups, which reflects poor service standards. There also didn’t seem to be any floor manager available to escalate or address feedback in real time. The breakfast experience was underwhelming. The Indian counter felt like an afterthought, with limited options and no proper menu to complement it, making it largely unusable for us. On one day, we returned to find our room had not been cleaned at all, and we had to call housekeeping to get it done. Incidents like these add up and take away from what should have been a relaxing stay. That said, the spa was outstanding and one of the highlights of the property.
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Ikenna
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Place was amazing, if you have kids, worth upgrading to Horizon Club….very useful and worth the additional money…location is quite perfect too!!
Ashraful
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
tahli
icon-with Children
with Children
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a great time, the breakfast was amazing. Great house keeping. Fresh fruit and water everyday. The life guards were friendly and great to chat too and the door staff were very welcoming. I felt very welcomed throughout my whole visit. It was my first time visiting a new country so I was a little nervous initially. But I don’t have a bad word to say. I’ll definitely be back.
Read More
TAARVINDAR
icon-with Friends
with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great property, great location, value for money , Staff Rody & Bella are very good
Number of reviews per page
20
40

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Bedroom 4 Shangri La Chiang Mai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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