Surin Sweet Hotel

I knew there would be a problem when we first walked in. The man checking us in seemed confused and was acting like we were a bother. Maybe he was confused because there were no other guests. Then he brought us to our room; to say it looked unkept and outdated would be generous. The furniture was chipped, peeling and stained. I’ve noticed beds in Thailand tend to be firmer, fine, but the pillows were 6inches thick and rock hard, and there was no comforter, only a sheet. I’ve never had my arms fall asleep while sleeping on my back, until now. Moving to the bathroom: the tub was rusted, missing tiles were not replaced, and ironically there was a note about being charged for dirty towels as the one I used had a softball sized hole in the middle. It wasn’t until the next morning, after a sleepless night, that we saw the rest of the hotel in the light of day, which solidified our decision to find another hotel. The pool was dirty and mucky. Even if that interests you, you couldn’t get to it because the path to the pool was blocked by overturned pool chairs. I DO NOT recommend this place. Would not be surprised if it closed soon.

Good ..value for money n many small shop around the hotel

The hotel is situated close to a lovely beach although the waves were high when we were there. You could get good food on the beach at a good price. The staff at the hotel were very friendly and helpful and the breakfast was very good. They also have an excellent Pizza restaurant with a proper pizza oven and we had one of the best pizzas we have ever had! There is room for improvement around the pool area. The rooms were big and furnishings adequate and although we felt we had better value in other resorts we still enjoyed our stay.

Stayed 23-Nov-2015 for 3-nights in standard room B4 - 2nd floor without breakfast. There are no lifts or porter service. The room was spacious but aircon had a green light. Bed was a thin sheet, however blankets and pillows were available from reception at night. Bathroom was tired looking with tarnished taps and mould on the grouting tiles as well as stains in the bath. Tiny safe in room with no bin or telephone. Swam in pool open till midnight. Beach, although near, was a 10-minute walk to find an access path. Restaurants/food stalls on the beach during the day. Few restaurants 10-mins walk (other side of beach). Hotel was located on a road with many expensive hotels. Taxi from town refused to collect us from hotel to our next hotel as it wasn't in his catchment area (afraid of repercussions from local taxis). You have to catch the expensive taxis by the hotel.

Hotel service from hotel manager and his wife was great. I was happy to stay here and will come back for sure.

rear facing room had windows on side and back, nice view of doubletree next door with gardens, cabanas and pool. very reasonable price for location and room. lots of free parking,

Originally, I planned to stay for 4 nights. I ended up staying 11 and still found it difficult to leave after that... This testifies how nice of a time I had. Lets list the plus sides of this hotel: - Location is perfect, 3 mins walk from the beach. (It's actually right next to places like the Twinpalm, Chava and DoubleTree resort. These go for about 5 times the rate of Surin Sweet) - All amenities one could need; nice pool, wifi, international tv channels, hairdryer, thee and coffee making facilities, fridge, nice bar, good breakfast, etc - Super nice staff - And all this at a very reasonable price The down sides: - It's old, and especially from the outside, this shows. Didn't bother me though. - Wifi in the room was less then reliable. Lobby/Pool area worked perfect though. - I stayed in a superior room, which has a view. Cheaper rooms look out on a wall. - No elevator. So if you have trouble climbing stairs, ask for a room on the lower floor. The staff is really nice, some nights after hours they go to a bar nearby to shoot some pool, they invite guests to come along too. A nice way to get to know each other and have fun. All in all I would definately recommend this place. It's one of the few affordable places in Surin Beach. I would love to stay again sometime. Thanks guys!

The room was very big and clean. But the hotel is very basic the bed was very very hard, air con in the room very noisy and the toilet kept flushing by itself in the middle of the night.

rooms: the draw to put my small suitcase was pretty dirty on the top. Had loads of what seemed like left over crisps from previous customer and wasn't cleaned before I entered. I had to use the wet tissue they provided to do my own cleaning. Bathroom can give a little retouch as the sides were getting mouldy. My shower was very weak so showering took forever. My AC sounded like a factory was situated right next to me. It was so loud I couldn't sleep at all on the first night. The following nights I had to turn off the AC. Thankfully it wasn't too hot. What was upsetting the owner knew it was loud but didn't do anything about it. Location was fantastic! Very close to Surin beach. The walking distant was the same as other 5* hotels. There's a great massage parlour just up the road too. Breakfast - this was the most basic I've ever come acrosS in Thailand. Luckily the owner freshly cooked scrambled eggs and bacon for me everyday. The square sliced bread and fruits (3 choices each day) were very fresh and sweet too. Wifi was pretty strong and stable which was a plus. If I was on a tight-ish budget I would stay here again.

Enjoyed the pleasant stay at the hotel. Room spacious, clean and peaceful. Save for keeping valuable provided.

The very friendly and helpful staff went out of their way to make this a very pleasant stay. The hotel is in a good location with the beach & beach front dining a short walk over the road & being able to use the pool was also a good option. Room was even better than it looked in the photos - very large, clean, airy & well presented.

Need duvet or comforter on bed and not a single white sheet...

Staff were friendly and the restaurant was nice but my room was very dated in decor, could only take lukewarm showers and the fridge didn't work and had a smell to it. Left after 1 night - had 3 booked.

Awesome, helpful staff, clean rooms, pool, food and drinks on site and a short walk across the road to Surin Beach. If I return to this area will definitely stay there again.

The staff was helpful, the hotel very clean, and the oversize room was comfortable and had good air conditioning. We did not use the pool or eat at the restaurant, but they were available and looked good.

We LOVE this hotel! We booked it originally for 7 nights and then we had some issues with our travel plans and ended up staying more than two weeks. The owners were fabulous! Since we were some what stuck they worked with us and made our stay even better. The rooms are very clean and very comfortable. The staff is beyond helpful and friendly. The internet worked fantastic and was super fast in our room, in the lobby, and even at the pool. As for the location of the hotel, for us, it could not have been better. It is within walking distance of a couple of convenience stores, a small Tesco Lotus, several restaurants (plus, the hotel has an amazing onsite Italian restaurant), some fantastic food cart vendors, and Surin Beach, which is gorgeous! Next time we are in Surin, this will be our first and only choice for a hotel!

Hotel is 5 min walk from Surin Beach!

Rooms were large. Bathrooms could use a remodel. Pool was very nice and open 24 hours. Italian restaurant was delicious and service was wonderful. The internet was out for many days which was annoying. When it was working, it was only available in the lobby.

Good location (close to Surin beach, restaurants and mini mart) Spacious room with a big balcony Friendly staff Bathroom smells bad Ants everywhere

Good location thrifty price for budget travelers. Lovely staff.