Crystal Aura Aqua Collection

The first all-inclusive hotel for my wife and I. - easy 45min drive from Antalya airport - helpful Reception - staff clean the place 24/7 - our room was in the old block but spacious, with a terrace, good views, and had a big walk in shower - the patisserie and coffee bar were great - the Italian restaurant served great food - the Turkish / Mexican restaurant wasn't anything fancy but the food was good and plentiful - the main restaurant served a big buffet spread for breakfast, lunch and dinner - the night bar was pretty lively - the tall date trees were pretty - the gym was good enough for a workout - the hotel has 6 pools and fun water slides - the haman massage package was great. We got these at good discounts, perhaps as the hotel would be closing for winter soon. - a big thank you especially to Faith who helped at Reception in the evenings. Faith connected us with a local car rental at a good price and also made some super recommendations like Qualista marina restaurant and the Tahtali Telecart trip. - the hotel has a great view of the sunset, and takes you onto a private beach where the water was calm and clear Negatives - while the buffet restaurant had a lot of choice the quality was average, and we didn't mind eating out half the time - the main restaurant was really busy like a school canteen - the indoor pool isn't actually heated - most activities and entertainment were catered for the Russian guests as Kemer is a hot spot for them.

I would stay there again. The hotel is clean and staff is nice. Family friendly

Room was just OK. No elevator to the room. Stairs to the room were very dirty. Food in the main Resturant is mediocre. Lots of it but lacks taste ( quantity vs. quality).

Price performance is great

It is a very good hotel for the price. I don’t think other hotels will offer something much different than this. There are a few things that I would emphasize about food and service. Food is rather ordinary, nothing to be impressed. I think they don’t know how to prepare seafood. The shrimp are always overcooked and the crawfish salty and overcooked. The rest of dishes are decent. There are some employees of the hotel who do not like to work and are very stingy when giving fruit. Had a few time where the employee refused to give me more watermelon. I couldn’t understand the reason but I think it was because she didn’t want to cut more.

Nice place and kindly people)

nice hotel. not more than that. quit expensive in compare to other hotel in the area

The rooms smelled of dampness , there was only WiFi in the rooms and not around the hotel. The staff were not friendly or helpful at all and at time every rude. The food availability was limited and would start taking food away at 9:45 when breakfast would finish at 10:30am . The outside stools will run out of food and then you are limited to the choice of food. There were very few high chairs for toddlers and babies and I had to feed our child in our push chairs most meal times, we would ask staff for the high chair and they would say there is no more .

beautiful place to stay

The Hotel is very close and has its own beach, clean, too busy with tourists. Our room had some smell, like moist, probably previous guests didn't open much windows. There was a little noise a few times in the night, as the laundry washer was located nearby. Room service is fine, cleaned every day. The restaurant facilities are fine as well, lots of dishes on offer, variety of choice, the same is in the pool bars. The receptionists were nice, polite guys, approachable, I don't recall their names. Though there was one rude, she would just answer you, 'And what do you want me to do? What have I to do?' She was the half russian. The photo team, the same, one of them showed his rudeness, again not a local guy. They want us to buy all photos, though we don't need so many: 'Why did you travel if you don't have money'. Sorry, do we travel to take photos? I didn't get. Overall, local, turkish staff was polite, tried to help, we didn't have problems with them However, some of russian speaking guys were rude at different degree, including a few russian guests. The lobby bar staff were gorgeous.

The check in time was too long and the staff was rough. In general was a bad impression for this hotel and very expensive.

Wow Amazing place

1- very nice hotel 2- hight quality food with smart food kinds and delicious . 3- very nice beach clean and good space 4- good service but not very good ! 5- very bad night parties or night activities comparing to other adjacent resorts 6- at all you will leave happy

Good in general staff are frindly and hotel is nice only gym shuld be bigger for 5 stars hotel

Everything was amazing, drinks, food, pool and slides is everything you can wish for. Only down part was our room, the air conditioner was worthless and you weren't able to sleep at night because of the heat.

the best resort

Avery. Thing in the hotel. Is nice but the staff in restaurant need more training. And the lady working in the reception. In morning shift she need to smile ☺. And treat people. Better. And the best is kazem and rafik and all the bar staff and animation. Were. Good and the done there best to make people. Happy

Everythink was excellent. Only they have to wash glass and plates more carefully.

Very good hotel and very nice crew

This hotel is good for families. Good animation team, good foods and perfect place to relax. Rooms clean but not a new hotel.