Nirvana Cosmopolitan – Ultra All Inclusive

This is a great cüty hotel wirh resort quality property. The team gives pampering service. Thank you Hedil in the front desk, Chelf Tuncay and the team. Gm Baris bey does a geeat job managing this hotel. Strongly recommend it.

The staff were nice and tried to be helpful, which was the only positive. Unfortunately, the hotel is old and most areas are unmaintained, to the point that it feels beyond repair. The beds were uncomfortable, the pillows were low quality, and the room smelled like plumbing. The hotel was nearly empty, there were no activities available, and the food tasted like it had been reheated multiple times. Overall, despite the friendly staff, I would not recommend staying here.

good value for money

Great hotel and staff, very friendly and professional, catered for everything. Even if sometimes there were language barriers the staff accommodated us and provided everything we need. I highly recommend the hotel and its staff are an asset to the place

Doesn’t look like a family friendly place, beach is dirty, rooms are dirty, very noisy all night with loud music.

the service was Great! and the food was unforgettable!

Beautiful property, excellent food.

Everything was very nice. Especially the staff were very friendly. Rabia lady who served the bar was very interested in us, thank you.

Amazing hotel with great hospitality from guest relations to the cleaning staff.

The food was wonderful. Other than that the experience was kind of disappointing. It felt like a mall and not a resort. The rooms were like cheap cubbies. Some of the staff was really nice but others really seemed very uninterested in dealing with guests, especially in the gym.

Really enjoyed my stay here, the rooms could be bit better however everything else was really nice. Beach is walking distance and so is aqua park

Lobby was excellent and new! Fantastic gym for basketball and overall food quality was good, except for the afternoon snacks outside the buffet. Plenty of swimming options and great beach setup plus slides for kids. Only problem is that rooms were already showing signs of age, wear n tear and this is less than one year old. Our bathroom was in rough shape and the shower drain wasn’t working plus minibar fridge was not cold at all. A tech came to the room and said it was fine…! Last issue is the sewage smell when walking the grounds they really need to address that.

Service: Staff were very polite and supportive all the way during our stay. They could do more to get extra staff who do speak English specially on the food site but I managed my stay as I have reasonable Turkish language skills. Hotel: Excellent rooms, very luxury, amazing entertainment programme and they update you via whatsapp in the morning to schedule your day. Pool and sea games were great and engage both kids and adults. The kids club is amazing but it needs to be promoted more as we only knew about it by coincidence. The hotel must give visitors a list of all the facilities available once they arrive to benefit from the support. Foodwise: Great food, more than 50+ variety in the restaurants and available 24 hours and this applies to drinks as well. One bad thing happened on the last day when I wanted to celebrate my son's birthday and the head of the entertainment team promised to announce this on the theatre stage where the shows take place at 9 pm every night but then he failed to do, He approached me again and said he'll be back in 20 minutes but never did this which left my son deeply upset and we left the theatre to celebrate somewhere else. It is better to stick with the promise next time "Mr. Head of entertainment". But all the other entertainment team were great and supportive.

The best part about this hotel is the restaurant staff, Starbucks, and Chi (vegan restaurant). Great gym also! Otherwise disappointing. Pool looks like it’s next to a warehouse, very unappealing and has an abandoned feel to it. Beach is not great. Looks like a public beach. No waiter service at the beach either, so every time you need a drink or a bite to eat, you have to walk to the restaurant area. There are nice cabanas at the beach, but they’re always reserved by people and we couldn’t get it, so reserve before your trip. Check in process very long - it can take an hour or more. Front desk clerks don’t really know what’s going on or have the right information about the hotel or its facilities - I’m guessing it’s because the hotel is still very new, so things are not running very smooth. Everyone gives you different prices, different opening hours lol No coherence. Overall, in my opinion, very average stay.

Very good budget hotel Very clean and nice food Staff ard lovely In need of a make over

I really really enjoyed my stay here. The facilities were impressive in scale and variety, with something for everyone (Olympic sized outdoor swimming pool, indoor swimming pool, gym, Turkish bath, football pitches and tennis courts, the list could go on). The main structure is clearly aging, however it is comfortable and well-maintained. I especially enjoyed the grilled steak in the outdoor seating area on my last night here, and spending time at the snack bar by the hotel's private beach in between dips in the sea. The hours of the bars, snack bar, and restaurant, are not very restrictive like at many other all inclusive resorts, so you are always able to find nice food or a refreshing cocktail, mocktail, coffee or tea, etc. whatever the hour. I'd like to thank the welcoming and accommodating staff for making my stay memorable and enjoyable. I would definitely return here if opportunity permits!

Her şey çok çok güzeldi sadece bulundugumjz tarih nedeniyle sanırım animasyon ve eğlence zayıftı

Otelde genel anlamda herşey çok güzeldi. Birkaç garson ve barmen arkadaş hariç çalışan personel genelde güler yüzlü ve saygılı. Tek sıkıntı yeterli personel yok.Sabah kalvaltıda çayınızı kendiniz dolduruyorsunuz yada öğlen ve akşam yemeklerinde içeceğinizi bardan kendiniz almak zorunda kalıyorsunuz. Çalışan garson arkadaşlar elinde geleni yapıyorlar ama sayıları az olduğu için yetişemiyorlar. Evet bu küçük bir detay ama bukadar para verdiği bi otelde içeceğini kendisi almak istemiyor insan.

Her şey çok güzel di başka lafa gerek yok

Wirklich ein super Hotel vom Service bis zum Essen alles super