Selectum Luxury Resort

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.

The hotel has gone backwards form last year. There was no AC in any rooms and outside the rooms the AC was working. Buffet was standard and nothing special.

Besonders positiv hervorheben möchte ich: · Zimmer: komfortabel, sauber, stilvoll · Küche: ausgezeichnete Qualität und Vielfalt · Mitarbeiter: stets freundlich, aufmerksam und professionell · Entertainment-Team: ein riesiges Dankeschön an Zahir und Aylin – sie haben mit ihrer Art meinen Urlaub unvergesslich gemacht · Fitnesscenter: sehr gut ausgestattet und gepflegt Gerne möchte ich Ihnen auch einige Empfehlungen für Ihre weitere Optimierung mit auf den Weg geben, denn ich würde mich freuen, das Haus noch besser zu erleben: · Beach & Open Parties: Bitte führen Sie Beach- und Open-Air-Partys bereits ab Saisonbeginn (1. April) ein. · Disco / Abendunterhaltung: Die Disco sollte nicht nur aus 30 Minuten Show bestehen. Bitte setzen Sie auf interne Tänzer/Tänzerinnen oder laden Sie externe Acts ein, damit echte Partystimmung aufkommt. · Kinderbetreuung & Erwachsenenbereich: Ein isoliertes Kinderprogramm bis 21:30 Uhr wäre wünschenswert. Danach bitte kein Kinder-Eintritt mehr bei Erwachsenen-Shows und in der Disco. · A-la-carte-Restaurant (Sushi): Bitte ergänzen Sie ein Sushi-Restaurant mit Live Show Cooking – das wäre ein echtes Highlight. · Beach-Pflege: Der Sand am Strand sollte regelmäßig gesäubert werden. - Pediküre gab nicht - transport nach belek zentrum shuttle gab nicht nur vip or taxi sonst alles in ordnung

Lovely and relaxing place to stay. The kids at a great time. I would stay at this hotel again. The only let down for us is the cleanliness

When we arrived at the resort, there was little to no introduction or orientation, which made it hard to settle in or understand how things worked. Unfortunately, our water stopped working twice, and we also experienced a power outage, which was unexpected for a resort claiming five-star service. We had a disappointing experience with the Puppy’s Club (kids club) — not all staff were friendly, and communication was a major issue. My son asked for water and to participate in an activity, but they misunderstood him and did not assist, likely due to the language barrier. Most staff appeared to speak Russian only, and this issue was consistent throughout the resort — with very few staff fluent in English or even Turkish. This made it difficult to get proper assistance or feel fully included as an international guest. While the entertainment was well-organized, it also catered almost exclusively to Russian-speaking guests, with little representation of Turkish culture, which we had hoped to experience. As an Australian traveler, I felt that the resort was heavily geared towards a specific demographic, and not very inclusive of others. Additionally, the spa staff were overly persistent, constantly approaching us to sell treatments. When we did book a spa session, it came at a very high price, and the experience did not meet five-star expectations. On a positive note, the pool and restaurant facilities were excellent, and the food was truly delicious.

Simply everything we wanted from an ultra all-inclusive. Great service, food and drink quality with superb entertainment in a luxury hotel.

Amazing hotel the best service we had the presidential suite it’s worth the money go and enjoy

Das Hotel bietet eine Menge für groß und klein. Wir waren 10 Tage dort und haben jeden Tag genossen. das großartige Essen und eine breite Getränkeauswahl haben uns täglich begeistert. Unsere zweijährige Tochter hat den Puppiesclub und die zahlreichen Spielplätze voll ausgenutzt. Wir hatten ein Zimmer mit Meerblick und Außenpool - Top! Hervorheben möchte ich auch den großartigen Service. Wir wurden von Yalcin sehr warmherzig in Empfang genommen. Man konnte ihn 24/7 via Whatsapp erreichen. Bei jeder Frage stand er mit Rat und Tat zur Stelle. Wir werden wieder kommen!

The hotel seems quite run down

Worst experience of my life

Thank you for the lovely stay. I do definitely recommend

This is an excellent property, We stayed as a family with our 7 year old for 4 nights. The facilities are perfect for this resort to have an nice rejuvenation. The all inclusive food package was very good. There is a 24x7 restaurant which came in handy as we reached the hotel only by 11pm and the main restroom was closed so we could eat here. We stayed at the Superior room it was a class apart. They toilets had bidets. Only few drawbacks i found were that even though they say the rooms are air conditioned it actually isn’t. When i enquired why the room wasn’t cooling they said , Quote “ I(receptionist)spoke with the technical service department and because of the weather conditions and many claims about the cold weather they decided to turn off the cooling system.“ it was difficult to sleep at 26-27degree celcius inside the room. Finally after 2 days of argument they provided me a fan. I couldn’t leave the windows open also because from 9pm to 1am every night there is very very loud disco/karoake. Another drawback I found is the bathrooms have no doors which is a privacy issue when you have kids. Also the toilet and ensuits have only a glass door(frosted glass) but everything is visible from outside, we found that very difficult. Apart from this everything was top notch. I would highly recommend

We recently had the pleasure of staying at the wonderful Selectum Luxury Resort Belek and what a great experience it was from the minute we stepped into the resort till the minute we departed. We would like to say the biggest thanks to Samet & Handan (guest relations) for the superb hospitality we were provided throughout our stay! Samet & Handan were always friendly, attentive and went over and above to ensure we had an unforgettable stay - it was truly a pleasure getting to know you both and look forward to crossing paths in the near future. The hotel itself, facilities and entertainment was 11/10 and couldn’t fault it at all. Rooms were lovely and spacious and resort is spotless throughout. Location is great and only a 35 minute transfer from the Antalya airport. We would highly recommend the resort to friends and families. Samet thank you once again to you in particular and the Selectum team for an unforgettable holiday.

Very good

Music was too loud till midnight. The service from Samet Sillet was superb. Without him we would have found it hard to communicate with the customer relations team as they didn’t speak much English.

We had a fantastic time! The service was impeccable, and the food options were excellent, including plenty of choices for kids. There was something for everyone, with great activities for families and adults alike. Sebiha and Samet were wonderful hosts who made our stay truly memorable. We can't wait to return and wholeheartedly recommend this place.

It was good experience, staff was doing their best and this was really helpful and good.

This resort offers premium amenities, high-quality dining options, and excellent customer service. Ms. Gecem from the guest services department and the front office manager, Mr. Ozgur, were extremely attentive and helpful. Kudos to both! I recommend it to everyone who wants to experience a luxury all-inclusive resort.

Hotel need to improve the cleaning staff practice and also need to accommodate the staff in a good manner and should give them free laundry service.

3 nights, two King rooms, $750 each with balcony/porch with jacuzzi and partial view of sea. We lost power two times. One room had a bad smell in the room on 1st and last day (air conditioner, smell like toilet leak somewhere). They never gave me the WhatsApp contact for personal relations, until night before we left. I contacted them 3x with no response.