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One&Only The Palm
Hotels
9,8
/10
Exceptional
161 reviews
What Guests Say About Their Stay
Nicholas
10,0
/ 10
11/10 time! The hotel was the best I have ever stayed at and I have traveled quite a bit around the world. Reception went above and beyond accommodating my brother and I. The managers were excellent with their hospitality and services. I recommend anyone and everyone to stay here, it's a must!
David
10,0
/ 10
From the moment we arrived, our experience at this hotel was nothing short of perfection. The warm, welcoming greeting set the tone for what would be an unforgettable stay. Check-in was seamless, with a comfortable seating area provided, making us feel instantly at ease.
As we walked through the grounds toward our room, we were captivated by the breathtaking surroundings. Every detail of the landscaping was immaculate, creating a truly serene and picturesque setting. The villa housing our room was stunning, and upon entering, we were blown away by how beautifully designed and well-appointed our accommodation was.
What truly set this experience apart was the exceptional service. Every member of the staff went above and beyond to ensure our stay was flawless, anticipating our needs before we even had to ask.
Every aspect of our stay, from the ambiance to the hospitality, was simply perfect. We couldn’t have asked for more!
MARJAN
10,0
/ 10
Amazing hotel to stay . It is a 7 star hotel . Super friendly . Excellent service and condition.
In the Area
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Palm Jumeirah, West Crescent, Nakhlat Jumeira, Sector 3, Dubai, United Arab Emirates
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in One&Only The Palm
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What's around One&Only The Palm
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Palm Jumeirah, West Crescent, Nakhlat Jumeira, Sector 3, Dubai, United Arab Emirates
Discover More About One&Only The Palm
Location
One&Only The Palm is a hotel in a good neighborhood, which is located at Palm Jumeirah.
About One&Only The Palm
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from One&Only The Palm exclusively for you.
Get precious and unforgettable moment during your stay at One&Only The Palm.
All facilities in One&Only The Palm
Others
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Private beach
- Spa
- Garden
- Beach towel
- Library
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Transportation
- Limo or town car service
- Shopping center shuttle
- Theme park shuttle
- Area shuttle
- Valet parking
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
General
- Smoking area
- Rooftop terrace
- Banquet
- Terrace
Business Facilities
- Meeting facilities
- Conference center
- Computer station
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Tennis court
Nearby Facilities
- Souvenir shop
- Hair salon
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Family-friendly Facilities
- Kids club
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in One&Only The Palm
Important Note
- Airport shuttle fee: AED 420 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AED 500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: AED 3500
- New Year's Eve (December 31) Gala Dinner per child: AED 1500 (from 4 to 11 years old)
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at One&Only The Palm | 94 |
Number of floors in One&Only The Palm | 3 |
Another facilities in One&Only The Palm | Shops, Beach umbrella, Hot tub, Outdoor pool, Private beach |
Frequently asked question in One&Only The Palm
What are available facilities at One&Only The Palm?
There are top facilites at One&Only The Palm such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at One&Only The Palm?
The standard check-in time at One&Only The Palm is starting from From 15:00 while the latest check-out time is at Before 12:00
Does One&Only The Palm provide breakfast?
Yes, One&Only The Palm provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in One&Only The Palm
Other sources (161)
9,8
Exceptional
From 161 reviews
Cleanliness
9,8
Room Comfort
9,8
Location
8,8
Service and Facilites
9,8
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Traveler Reviews One&Only The Palm
Number of reviews per page
20
40
Top reviews
Mehmet Cem
Business and Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Superb facilities run by the best staff👏👏
Nicholas
Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
11/10 time! The hotel was the best I have ever stayed at and I have traveled quite a bit around the world. Reception went above and beyond accommodating my brother and I. The managers were excellent with their hospitality and services. I recommend anyone and everyone to stay here, it's a must!
David
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
From the moment we arrived, our experience at this hotel was nothing short of perfection. The warm, welcoming greeting set the tone for what would be an unforgettable stay. Check-in was seamless, with a comfortable seating area provided, making us feel instantly at ease.
As we walked through the grounds toward our room, we were captivated by the breathtaking surroundings. Every detail of the landscaping was immaculate, creating a truly serene and picturesque setting. The villa housing our room was stunning, and upon entering, we were blown away by how beautifully designed and well-appointed our accommodation was.
What truly set this experience apart was the exceptional service. Every member of the staff went above and beyond to ensure our stay was flawless, anticipating our needs before we even had to ask.
Every aspect of our stay, from the ambiance to the hospitality, was simply perfect. We couldn’t have asked for more!
Read More
Mehmet Cem
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very good place
Andrew
with Children
10,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Very nice
Jose Antonio
Leisure with Partner
10,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Excelente hotel y atención de todo su personal
Mauro
Friends and Family
6,0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
In dining service very very poor. Manager apologetic.
FD check in very very very poor.
Knowledge of booking conditions very very poor.
Empathy of the FD staff during check in with a baby was zero. Required us to highlight the basiics!
Hotel is nice, remaining staff is friendly, acessibilities with a baby stroller not terrific. . Buffet restaurant staff was brilliant. Such a pitty with so much potential. Beautiful location and rooms.
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Aline
Leisure Family
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
.
MARJAN
Friends and Family
10,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Amazing hotel to stay . It is a 7 star hotel . Super friendly . Excellent service and condition.
Michael
Leisure Family
10,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Excellent service
Tanous Joseph
Leisure Family
10,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Everything was great the staff were very friendly and helpful the location was great the food very delicious the pool I really enjoyed and I really recommend
Julie
Leisure with Partner
6,0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Should be 5 star review but NOISY! This is a stunning hotel dealing with a HUGE noise issue that not only affected our stay but is something the hotel is dealing with every week & weekend. Three out of our four nights it sounded like a nightclub and the base literally vibrated into the room. The hotel eventually located a fan which we used to help create a soft “white” noise so we could sleep. Boats drive past the hotel well into the night (1am and 2am) with the music blasting. The Club/Hotel “Five” across the marina has music BLARING into the morning hours. I was in Dubai at O&O Mirage last year and the marina wasn’t “open” like it is now. A lot has changed! It’s a disgrace for the other hotels in the area and I’m SHOCKED there aren’t stricter laws enforcing noise levels/hours. In the US we have huge hotels & parties in Las Vegas but at night, the parties go INDOORS and the buildings/clubs are designed to absorb noise so thousands of guests can stay in hotels peacefully. I feel terrible for the O&O and other hotels in the area for having to deal with this noise. For us, it was not the tranquil, relaxing trip like we had hoped for and we were happy to be leaving for the desert. This hotel is beautiful, food was incredible and the staff was very kind! I loved the Spa (massages were A ) & the staff in the Spa were top notch! Only reason I would not return or recommend the hotel is because of the noise and I was disappointed the only thing the hotel did was apologize.
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Olga
Leisure Family
10,0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
This property is so beautiful. It is the oasis for relaxation if one is looking for a relaxing vacation at the pool or beach. The service is exceptional and the staff is so kind and nice. They go above and beyond. The food is always fresh and delicious! We love it!
Simon
Leisure with Partner
4,0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Terribly loud with music from across the palm until 2am or 3am for the 3 nights of 5 night stay. Breakfast service is slow and poor based on previous stays
Raffi
Business and Leisure with Partner
10,0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Always a great time
Tanseela
Leisure with Partner
10,0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Absolutely amazing!!! I will definitely be staying at this resort again, this has won my heart!! Pleasant staff, incredible views, great room - just wow!
FIKRA
10,0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
The most wonderful hotel in Dubai 🙏Everything is so beautiful,elegant and classy,Love the ambiance,the room,the amenities,spa.. Thank you to all the people working there,making possible that our memories at the hotel are forever!
FIKRA
10,0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
One of the most beautiful hotels in the world! Thank you for the hospitality,kindness,excellent service,wonderful amenities,cleanliness ! Words can not express my gratitude to all the staff,from doorman,drivers,cleaning staff ,reception,room service ,spa and all wonderful people working in this paradise! My stay was filled with happinesses! The hotel is beautiful, elegant and cozy! The music from the morning till late night around the hotel makes you feel that holiday will never end :) Special thank you to my host Noushad who made possible the impossible!!!!!! For who understand the concept of perfection,this is the place to be! Happy to return back very soon there!
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Richard
Leisure Family
10,0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
I am fortunate to have travel the world but The staff and management team this property are the best I have ever seen. Truly exceptional
NJIDEKA
Business and Leisure Family
10,0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
This is one of the best hotels i have stayed at. The service is impeccable and staff extremely courteous. I highly recommend the One and Only Palm Dubai and will be back shortly
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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