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Best Western Des Plaines/O’Hare
Hotels
7,4
/10
Pleasant
923 reviews
What Guests Say About Their Stay
Nathaniel
10,0
/ 10
Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station.
The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.
Joseph
10,0
/ 10
A clean, well maintained, and friendly hotel. The breakfast was a little disorganized but offered a variety of foods.
Jeffrey
10,0
/ 10
Just unlucky to get there during street construction. Difficult to get around the area. The pool was empty and the in-room heater sounded like a jet engine starting up during the middle of the night. Otherwise, OK
In the Area
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1231 Lee St, Cook County, Illinois, United States, 60018
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Best Western Des Plaines/O’Hare
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What's around Best Western Des Plaines/O’Hare
1231 Lee St, Cook County, Illinois, United States, 60018
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Discover More About Best Western Des Plaines/O’Hare
Location
Best Western Des Plaines/O’Hare is a hotel in a good neighborhood, which is located at Cook County.
About Best Western Des Plaines/O’Hare
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Best Western Des Plaines/O’Hare is a wise choice for travelers visiting Cook County.
All facilities in Best Western Des Plaines/O’Hare
Others
Hotel Services
- Newspaper in lobby
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Business center
Things to Do
- Indoor pool
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Accommodation Policy & General Information in Best Western Des Plaines/O’Hare
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out fee: USD 50.00 (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
- One of the swimming pools
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Des Plaines/O’Hare | 50 |
Number of floors in Best Western Des Plaines/O’Hare | 3 |
Another facilities in Best Western Des Plaines/O’Hare | Newspaper in lobby, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Best Western Des Plaines/O’Hare
What are available facilities at Best Western Des Plaines/O’Hare?
There are top facilites at Best Western Des Plaines/O’Hare such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Des Plaines/O’Hare?
The standard check-in time at Best Western Des Plaines/O’Hare is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Best Western Des Plaines/O’Hare provide breakfast?
Yes, Best Western Des Plaines/O’Hare provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Des Plaines/O’Hare?
Best Western Des Plaines/O’Hare is a 2.5-star hotel.
How many floors does Best Western Des Plaines/O’Hare have?
Best Western Des Plaines/O’Hare has 3 floors.
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More Reviews from Other Guests in Best Western Des Plaines/O’Hare
Overall Ratings & Reviews Best Western Des Plaines/O’Hare
Other sources (923)
7,4
Pleasant
From 923 reviews
Cleanliness
7,6
Room Comfort
7,8
Service and Facilites
7,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Des Plaines/O’Hare
Number of reviews per page
20
40
Top reviews
Herman
Business and Leisure with Partner
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No one checked us in. Do not stay here
Rebecca
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I had mixed feelings about my stay. The hotel entrance was a bit intimidating and not very welcoming from the outside. Upon arrival, there was a lot of noise and commotion on my floor, and unfortunately, the walls were very thin—you could hear everything going on around you, especially late into the night. The shower was also disappointing, as there was quite a bit of black hair left in the tub and surrounding areas, which made it feel unclean. The pillows were extremely thin, though the bed itself was surprisingly comfortable. If it weren’t for the noise and cleanliness issues, this could’ve been a decent stay overall.
Read More
Susan
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The outside of the property is seriously nasty and unkempt. If we hadn’t prepaid our room we wouldn’t have even gone in. The inside was updated and nice. Curb appeal is a huge zero.
Astoria
Business
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This place is old and outdated. After a week of being there we never saw anybody working or upgrades being done. The pool was out of order and the staff were unwelcoming. The room keys had to be reset almost everyday and the staff seemed annoyed when you complained about it. the front desk ppl were late everyday and the cleaning lady was managing the desk, the food and cleaning. I could not even eat there because she never changed her gloves from touching food to opening doors and touching the desk and other items. Do not stay at this Hotel
Read More
Fredelyn
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hallways smells like cigarettes. Next guest on our room are so
Ross
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was perfect for our needs
Esmeralda
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
yed
Esmeralda
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
tes
Xavier
Business
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The sheets where stains back door close to parking not working
Rosalia
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Tiene Alberca pero No se podía disfrutar ya! Que? No tenía servicio
Nathaniel
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station.
The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.
Aaron
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean, friendly, accommodating.
Jennifer
Leisure Family
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Elevator was out and pool had no water
Efrain
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
If you have kids and you rent a hotel for the pool this is not a good option.
Ramon
Business
2,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I was on the third floor and the elevator was down a day
No water in the pool
Elizabeth
Friends and Family
4,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.
Mohammad
Leisure Family
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.
Albert
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.
Read More
James
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience
Han
Business
4,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I’d spend a little more money to Mariot or Hilton next time. First time choose 2-star hotel inChicago area. Kinda disappointed by its amenity and not so clean room.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Best Western Des Plaines/O’Hare
Other sources (923)
7,4
Pleasant
From 923 reviews
Cleanliness
7,6
Room Comfort
7,8
Service and Facilites
7,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Des Plaines/O’Hare
Number of reviews per page
20
40
Top reviews
Herman
Business and Leisure with Partner
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No one checked us in. Do not stay here
Rebecca
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I had mixed feelings about my stay. The hotel entrance was a bit intimidating and not very welcoming from the outside. Upon arrival, there was a lot of noise and commotion on my floor, and unfortunately, the walls were very thin—you could hear everything going on around you, especially late into the night. The shower was also disappointing, as there was quite a bit of black hair left in the tub and surrounding areas, which made it feel unclean. The pillows were extremely thin, though the bed itself was surprisingly comfortable. If it weren’t for the noise and cleanliness issues, this could’ve been a decent stay overall.
Read More
Susan
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The outside of the property is seriously nasty and unkempt. If we hadn’t prepaid our room we wouldn’t have even gone in. The inside was updated and nice. Curb appeal is a huge zero.
Astoria
Business
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This place is old and outdated. After a week of being there we never saw anybody working or upgrades being done. The pool was out of order and the staff were unwelcoming. The room keys had to be reset almost everyday and the staff seemed annoyed when you complained about it. the front desk ppl were late everyday and the cleaning lady was managing the desk, the food and cleaning. I could not even eat there because she never changed her gloves from touching food to opening doors and touching the desk and other items. Do not stay at this Hotel
Read More
Fredelyn
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hallways smells like cigarettes. Next guest on our room are so
Ross
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was perfect for our needs
Esmeralda
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
yed
Esmeralda
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
tes
Xavier
Business
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The sheets where stains back door close to parking not working
Rosalia
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Tiene Alberca pero No se podía disfrutar ya! Que? No tenía servicio
Nathaniel
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station.
The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.
Aaron
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean, friendly, accommodating.
Jennifer
Leisure Family
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Elevator was out and pool had no water
Efrain
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
If you have kids and you rent a hotel for the pool this is not a good option.
Ramon
Business
2,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I was on the third floor and the elevator was down a day
No water in the pool
Elizabeth
Friends and Family
4,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.
Mohammad
Leisure Family
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.
Albert
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.
Read More
James
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience
Han
Business
4,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I’d spend a little more money to Mariot or Hilton next time. First time choose 2-star hotel inChicago area. Kinda disappointed by its amenity and not so clean room.
Number of reviews per page
20
40