Candlewood Suites AUBURN

First off the strong smell in the building is offensive. The elevator was out so we walked our luggage up to the second floor. He did offer to help with the luggage. No discount offered. Light directly over bathroom sink was out. Not a big issue but I looked down at the sink overflow - yuck! Black mold. The bath tub or the bath mat or both look dirty.

Elevator was out of service during our 2 night visit. Carrying our luggage upstairs to the 2nd floor room was an inconvenience. Kitchen sink leaked onto the floor

Clean. Helpful staff. Elevator was not working so had to bag drag to 3rd floor but staff offered to help.

Hotel was conveniently located. Off main highway - easy to find. Hotel is nice, but leans toward more utilitarian usage....rooms are OK, but rather stark, and dark - definitely set up for business purposes. Definitely not plush nor luxury in planning. Bed was comfortable, bathroom adequate and clean, but needing some fixtures replaced maybe.

The elevator was out for 4 days, we had to move because people were congregating in the hall near our first room, the bathroom floor was dirty (black dirt all over the bath mat), the door at the end of the hall on the first floor was not properly locked. Anyone could come in from the parking lot. I told them once, they fixed it, but the next morning it was open again.

Convenience and price. Elevator not working is a real problem when you’re 70 yrs old and disabled! Also needs some updating and maintenance.

Hot water didn’t work 1st floor Room 129

Air conditioning in the room doesn’t work great and is super loud. Bed is very uncomfortable. Everything else was okay.

The elevator was broken and I had a third floor room. The desk attendant couldn’t change my room because I booked through a third-party app. In the bathroom there was no floor mat so I had to use a hand towel when I got out of the shower.

Excellent, comfortable experience. Spacious suite room!

The elevator wasn’t working and we had to carry all of our luggage up the stairs. They didn’t even have anyone working on the elevators for 3 days. Said it was from lightning strike but there was not any bad weather. They should have put us on a lower floor or higher bellman to help. Ridiculous

It was nice but the elevator was broken

No handicap ramp for baggage caddy.

Na

Great value.

Mold on the curtain, stain in the bathtub, hard bed, noisy neighbors. The desk staff was terrific, and the housekeeping staff was friendly.

Good enough, but would not stay here again. Room was dirty, no toilet paper in room.

Was good

Clean, easy access to facility and easy access to room

T