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Chapter San Francisco
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Chapter San Francisco
Others
9,2
/10
Exceptional
181 reviews
What Guests Say About Their Stay
Marko
10,0
/ 10
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance.
Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages.
Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
Nicholas
10,0
/ 10
Even before I arrived, I was so impressed by the customer service. The check-in was easy and accommodating. The facility was so clean, and everyone I interacted with was very pleasant. The hostel is located in a very convenient area. I was able to walk to many different locations, or take a short ride on the train/cab. I wish I had been able to stay longer! The next time I visit, I'll be staying at Chapter SF again for sure.
Samantha
10,0
/ 10
It was great! It took me a second to understand how it all worked but it was pretty straightforward to figure once i was at the door. Very clean and affordable for the area.
In the Area
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1533 Franklin Street, San Francisco, California, United States, 94109
Main Facilities
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Restaurant
WiFi
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Available Room Types in Chapter San Francisco
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Per room per night (excl. taxes & fees)
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What's around Chapter San Francisco
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1533 Franklin Street, San Francisco, California, United States, 94109
Discover More About Chapter San Francisco
Location
Chapter San Francisco is a accommodation in a good neighborhood, which is located at San Francisco.
About Chapter San Francisco
Chapter San Francisco is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Chapter San Francisco is a accommodation with great comfort and excellent service according to most accommodation's guests.
Chapter San Francisco is a wise choice for travelers visiting San Francisco.
All facilities in Chapter San Francisco
Others
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- Front desk
- Laundry service
- Concierge
Public Facilities
- Others
- Smoke-free area
- Coffee shop
- Coffee/tea in lobby
General
- Lockers
- Microwave (shared)
- Refrigerator (shared)
Connectivity
- LAN Internet
- Free WiFi
Accommodation Policy & General Information in Chapter San Francisco
Important Note
- Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
- Early check-in fee: USD 10 (subject to availability)
- Late check-out fee: USD 20 (subject to availability)
- Laundry fee: USD 10
- Towels fee: USD 2 (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 0.00 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 10:00 |
Available rooms at Chapter San Francisco | 40 |
Number of floors in Chapter San Francisco | 4 |
Another facilities in Chapter San Francisco | Luggage storage, Express check-out, Multilingual staff, Front desk, Laundry service |
Frequently asked question in Chapter San Francisco
What are available facilities at Chapter San Francisco?
There are top facilites at Chapter San Francisco such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chapter San Francisco?
The standard check-in time at Chapter San Francisco is starting from From 16:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Chapter San Francisco
Traveloka (1)
Other sources (181)
9,2
Exceptional
From 181 reviews
Cleanliness
9,4
Room Comfort
9,2
Service and Facilites
9,4
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Traveler Reviews Chapter San Francisco
Number of reviews per page
20
40
Top reviews
Andrew
Business and Leisure
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This property can’t decide what it wants to be. Some of the staff are friendly and effective, while others are difficult, and borderline counter-productive. At times I enjoyed it and other times I didn’t. Some parts are well designed while others need a redo. Have the stuff works great, the other half barely. I wish I had better things to say but it’s like a mediocre boy/girlfriend. Best to leave early and warn others to avoid unless they want to spend hours agonizing over the potential.
Read More
Marko
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance.
Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages.
Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
Read More
Nicholas
Business and Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Even before I arrived, I was so impressed by the customer service. The check-in was easy and accommodating. The facility was so clean, and everyone I interacted with was very pleasant. The hostel is located in a very convenient area. I was able to walk to many different locations, or take a short ride on the train/cab. I wish I had been able to stay longer! The next time I visit, I'll be staying at Chapter SF again for sure.
Read More
José
Leisure
4,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Do not recommend it
Timothy
Business
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Thanks!
Orkun
Leisure
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Toilets and shower facilities were clean. Pod style bed was comfy.
Samantha
Leisure with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was great! It took me a second to understand how it all worked but it was pretty straightforward to figure once i was at the door. Very clean and affordable for the area.
Raul
Leisure
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Convenient and easy to stay
Janice
Business with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place to clean up and to lay your head!
Timothy
Business
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very clean and friendly staff available for most of the day
Rob
Friends and Family
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Like all hostels, it had the lingering smell of feet. Sleeping pods in the room gives a nice sense of privacy and safety
Raymond
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Safe place to stay in San Francisco and affordable. The entire hostel are clean and smells good.
Sunnie
Business with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was calm and collect
Jorge
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Worst experience ever couldn't check in properly on line , the person there refused to help me . Told me on line ,i tried for 20 minutes and finally left and had to pay for another hotel . Yes i lost my non-refundable stay at chapter hostel . They said sorry ,well sorry doesn't get my money back .
David
Business and Leisure
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Fabulous place and Team makes it an awesome stay. Enjoy it!
Verified traveler
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Amazing hostel, lovely staff and so many amenities (microwave, hob, kettle, toaster, etc). Really clean and modern, and close to lots of public transport. The sleep pods were really nice too. Absolute steal for the price!
Joel
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Management and staff friendly and helpful
Dennis
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Nice place to stay, good area
Zahra Fitriana
Leisure
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I thought that by sharing the public spaces such as restrooms and shower rooms would be a disaster but they keep those very very clean, especially the lounge area with the free flow tea and coffee and pretty complete kitchen utensils!
Elizabeth
6,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The check in link sent through the hotels.com app messaging took me to a site where I was prompted to pay before I could check in remotely. Remote check in required, it stated. I paid, thinking it was a deposit or mistake, and would be refunded or not processed. I then had to do a million rounds over WhatsApp (incredibly unprofessional) to prove I had paid twice and get the promise of the refund. I will update if the refund comes through. Then I arrived. No elevator. That’s fine. Dirty scuff on my bedsheets, not fine. Wasn’t dealt with until the next day. Sheets and blankets are poor quality polyester. Rooms do not have trash cans in them. Lounges are cramped and uncomfortable. Plates and cups are plastic. Coffee is instant packets. Loud music playing in hallways. Not a friendly vibe, either, no one smiles or says hi in halls.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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