Country Inn & Suites by Radisson, Asheville West near Biltmore

Great

It was safe and acceptable

Staff were pleasant. Our room was clean and comfy, but a little on the smaller side. It was easy on and off the highway. Restaurants were close by and walkable. Price was very reasonable. Would definitely stay again.

There was a large mattress in the driveway leading to the hotel. I pointed it out to the staff at the front desk. It’s still there. ?decorative piece?

Everything was clean and nice but I wished there had been a hook on the bathroom door and a towel bar or some other place to hang a towel on. I realize those arent necessities but they would have been nice.

Good

Clean, modern, close to freeway, easy access

Decent.

I can always count on Country Inn and Suites to offer comfort and quiet.

Nice hotel overall. Average breakfast. Felt relatively safe but as we exited to approach the property we observed 1 beggar with sign and 2 more exiting woods. Checked out after 1 night stay and while leaving property observed Sheriff’s car near woods across the street investigating homeless people bathing in the creek. More of an Asheville problem than the hotel.

Good staff and reasonable price

The front desk staff was really kind and polite. The room was quiet and very comfortable. I highly recommend here!

Excellent stay / nice staff / close to venue / will stay again

Excellent service and good 😊 price

Hot water issues with shower. Had to take 2 cold showers. Everything is else decent.

The management seemed to be doing very poor business, I had booked 5 rooms and none of the rooms had enough towels, there were visible stain marks on the bedsheets. In the bathroom, none of the dispensers were working for shampoo, conditioner or body wash.

Staff very friendly. The rooms are nice

Overall was very good. Minor downside was the toilet rocked, so it was not set well. Coffee was lukewarm each morning.

We have stayed at this hotel twice a year for the past few years while we’re in town on business. It has always been great until this stay. When we arrived, the elevator would not work coming down from the 3rd floor…worked going up, just not coming down from that particular floor. We were not told that it wasn’t working when we checked in…but when we asked about it, we were told it was going to be fixed the next day (we had arrived on Sunday). When we got back to the hotel Monday afternoon, the elevator had not been repaired, so I went to the front desk to ask about it. The guy at the desk (not the same guy that checked us in & told us it would be fixed on Monday) knew nothing about the issue with the elevator! He seemed perturbed that no one had informed him. He said he would check into it. They finally got it fixed on Tuesday! In the meantime, we had to use the stairs and my husband was having foot & back issues, making it difficult for him. (Had we known it was going to take 2 days to fix, we would’ve asked to be moved to a different floor where the elevator worked). In addition to that issue, there was a strong cigarette smoke smell on the 3rd floor in the hallway. We reported it, and they came and sprayed air freshener…instead of trying to figure out the source of smoke. I’m thinking the hotel is under different/new management, and it just isn’t the same as it used to be. We won’t be staying there again.

Nice place to stay.